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Reporting period: Jul '23Jun '24

Monster Planet - Causeway Point Overview

<10 Places
Restaurant

Brand Satisfaction

87%
6pp

Country Rank

Singapore
328 of 745

Category Rank

Restaurant
237 of 523

Rating Score

4.4

Sales Power

Sales Index

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Monster Planet - Causeway Point Brand Profile

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point has a much lower satisfaction score for its Pricing compared to its other aspects. However, Monster Planet - Causeway Point has succeeded in its Staff aspect, with a 90% satisfaction score.

Staff
90%
4pp
Service
87%
5pp
Food and Drinks
86%
8pp
Place
84%
Pricing
72%
18pp
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Monster Planet - Causeway Point Satisfaction Trend

Jan '24Jun '24

Singapore

Monster Planet - Causeway Point's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Monster Planet - Causeway Point Food and Drinks

Monster Planet - Causeway Point is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 94% last year to 86% this year.

Monster Planet - Causeway Point Portion Size

Jul '23Jun '24

Singapore

Use Realytics to know more about Monster Planet - Causeway Pointlink

Satisfaction Score

Aspect Rank

32 of 514
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Monster Planet - Causeway Point Food Quality

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is struggling to meet customer expectations, with a 25% decrease in satisfaction in Food Quality aspect, falling from 76% last year to 51% this year.

Satisfaction Score

51%
25pp

Aspect Rank

396 of 523
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Monster Planet - Causeway Point Dishes

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 74% this year.

Satisfaction Score

74%
11pp

Aspect Rank

417 of 523
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Monster Planet - Causeway Point Place

Monster Planet - Causeway Point remains a consumer favourite, maintaining a consistent 84% satisfaction score in Place aspect for both this year and last year.

Monster Planet - Causeway Point Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Monster Planet - Causeway Pointlink

Satisfaction Score

Aspect Rank

51 of 521
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Monster Planet - Causeway Point Pricing

Monster Planet - Causeway Point is facing challenges in evolving its Pricing aspect, with a 18% decrease in customer satisfaction, dropping from 90% last year to 72% this year.

Monster Planet - Causeway Point Price

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Price aspect satisfaction score, dropping from 89% to 75% this year.

Satisfaction Score

75%
14pp

Aspect Rank

199 of 523
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Monster Planet - Causeway Point Service

Monster Planet - Causeway Point is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 92% last year to 87% this year.

Satisfaction Score

Aspect Rank

87 of 523
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Monster Planet - Causeway Point Waiting Time

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is struggling to meet customer expectations, with a 9% decrease in satisfaction in Waiting Time aspect, falling from 80% last year to 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

130 of 519
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Monster Planet - Causeway Point Order Processing

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 77% last year to 59% this year.

Satisfaction Score

59%
18pp

Aspect Rank

106 of 521
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Monster Planet - Causeway Point Staff

Monster Planet - Causeway Point is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 94% last year to 90% this year.

Monster Planet - Causeway Point Staff Friendliness

Jul '23Jun '24

Singapore

Use Realytics to know more about Monster Planet - Causeway Pointlink

Satisfaction Score

Aspect Rank

193 of 523
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Monster Planet - Causeway Point Staff Members

Jul '23Jun '24

Singapore

Monster Planet - Causeway Point is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Staff Members aspect satisfaction score, dropping from 93% to 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

177 of 521
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