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Reporting period: Feb '23Jan '24

Marché Mövenpick Overview

<10 Places
Restaurant

Brand Satisfaction

66%
2pp

Country Rank

Singapore
670 of 711

Category Rank

Restaurant
471 of 501

Rating Score

3.5

Sales Power

Sales Index

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Marché Mövenpick Brand Profile

Feb '23Jan '24

Singapore

Marché Mövenpick has a much lower satisfaction score for its Location compared to its other aspects. However, Marché Mövenpick has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.

Food and Drinks
72%
5pp
Place
72%
7pp
Service
61%
Staff
47%
4pp
Pricing
45%
Location
0%
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Marché Mövenpick Food and Drinks

Marché Mövenpick has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 72% this year.

Marché Mövenpick Portion Size

Feb '23Jan '24

Singapore

Marché Mövenpick remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

108 of 495
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Marché Mövenpick Food Quality

Feb '23Jan '24

Singapore

Marché Mövenpick continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 39% last year to 52% this year.

Satisfaction Score

52%
13pp

Aspect Rank

414 of 502
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Marché Mövenpick Menu Selection

Feb '23Jan '24

Singapore

Marché Mövenpick has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 81% last year to an 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

127 of 502
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Marché Mövenpick Dishes

Feb '23Jan '24

Singapore

Marché Mövenpick continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 67% to 70% this year.

Satisfaction Score

70%
3pp

Aspect Rank

447 of 502
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Marché Mövenpick Drinks

Feb '23Jan '24

Singapore

Marché Mövenpick is losing some of its appeal, with a concerning 9% decrease in satisfaction for Drinks dropping from 76% last year to 67% this year.

Satisfaction Score

67%
9pp

Aspect Rank

162 of 494
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Marché Mövenpick Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

340 of 415
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Marché Mövenpick Location

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Marché Mövenpick Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

157 of 245
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Marché Mövenpick Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

321 of 383
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Marché Mövenpick Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

301 of 314
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Marché Mövenpick Place

Marché Mövenpick is struggling to meet customer expectations, with a 7% decrease in satisfaction in Place aspect, falling from 79% last year to 72% this year.

Marché Mövenpick Atmosphere and Décor

Feb '23Jan '24

Singapore

Marché Mövenpick is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

230 of 499
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Marché Mövenpick Cleanliness and Hygiene

Feb '23Jan '24

Singapore

Marché Mövenpick is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 62%, consistent with last year's score.

Satisfaction Score

62%

Aspect Rank

78 of 489
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Marché Mövenpick Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

126 of 207
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Marché Mövenpick Options for different visitors

Feb '23Jan '24

Singapore

Marché Mövenpick is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 92% last year to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

125 of 492
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Marché Mövenpick Child-Friendly Conditions

Feb '23Jan '24

Singapore

Marché Mövenpick has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Child-Friendly Conditions rising from 84% to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

28 of 394
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Marché Mövenpick Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

351 of 484
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Marché Mövenpick Venue Congestion

Feb '23Jan '24

Singapore

Marché Mövenpick is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

52 of 492
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Marché Mövenpick Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

343 of 471
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Marché Mövenpick Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

96 of 139
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Marché Mövenpick Pricing

Marché Mövenpick remains a consumer favourite, maintaining a consistent 45% satisfaction score in Pricing aspect for both this year and last year.

Marché Mövenpick Price

Feb '23Jan '24

Singapore

Marché Mövenpick has shown an increase in Price, with a jump from 41% last year to an impressive 42% this year.

Satisfaction Score

42%
1pp

Aspect Rank

411 of 502
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Marché Mövenpick Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

359 of 424
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Marché Mövenpick Service

Marché Mövenpick is still the go-to place for customers, as their Service score remains high at 61%, consistent with last year's score.

Marché Mövenpick Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

211 of 365
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Marché Mövenpick Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

204 of 293
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Marché Mövenpick Dining Options

Feb '23Jan '24

Singapore

Marché Mövenpick is facing challenges in evolving its Dining Options aspect, with a 3% decrease in customer satisfaction, dropping from 78% last year to 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

318 of 501
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Marché Mövenpick Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

237 of 290
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Marché Mövenpick Waiting Time

Feb '23Jan '24

Singapore

Marché Mövenpick is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Waiting Time aspect satisfaction score, dropping from 51% to 48% this year.

Satisfaction Score

48%
3pp

Aspect Rank

218 of 502
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Marché Mövenpick Order Processing

Feb '23Jan '24

Singapore

Marché Mövenpick remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

163 of 501
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Marché Mövenpick Staff

Marché Mövenpick continues to evolve, with a 4% increase in customer satisfaction of Staff, climbing from 43% last year to 47% this year.

Marché Mövenpick Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

288 of 376
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Marché Mövenpick Staff Friendliness

Feb '23Jan '24

Singapore

Marché Mövenpick is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff Friendliness dropping from 47% last year to 40% this year.

Satisfaction Score

40%
7pp

Aspect Rank

380 of 502
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Marché Mövenpick Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

452 of 485
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Marché Mövenpick Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

221 of 253
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Marché Mövenpick Staff Members

Feb '23Jan '24

Singapore

Marché Mövenpick is still the go-to place for customers, as their Staff Members score remains high at 35%, consistent with last year's score.

Satisfaction Score

35%

Aspect Rank

221 of 500
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