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Reporting period: Jul '23Jun '24

Marché Mövenpick Overview

<10 Places
Buffet

Brand Satisfaction

80%
11pp

Country Rank

Singapore
527 of 745

Category Rank

Buffet
18 of 21

Rating Score

4

Sales Power

Sales Index

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Marché Mövenpick Brand Profile

Jul '23Jun '24

Singapore

Marché Mövenpick has a much lower satisfaction score for its Pricing compared to its other aspects. However, Marché Mövenpick has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
12pp
Place
82%
2pp
Service
81%
11pp
Staff
71%
21pp
Pricing
52%
11pp
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Marché Mövenpick Satisfaction Trend

Jan '24Jun '24

Singapore

Marché Mövenpick's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Marché Mövenpick Food and Drinks

Marché Mövenpick has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 83% this year.

Marché Mövenpick Portion Size

Jul '23Jun '24

Singapore

Marché Mövenpick continues to evolve, with a 2% increase in customer satisfaction of Portion Size, climbing from 84% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

3 of 20
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Marché Mövenpick Food Quality

Jul '23Jun '24

Singapore

Marché Mövenpick has successfully improved guest experience, as their "Food Quality" satisfaction score jumped from 44% last year to an 59% this year.

Satisfaction Score

59%
15pp

Aspect Rank

16 of 21
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Satisfaction Score

Aspect Rank

8 of 21
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Marché Mövenpick Dishes

Jul '23Jun '24

Singapore

Marché Mövenpick continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 67% to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

16 of 21
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Marché Mövenpick Drinks

Jul '23Jun '24

Singapore

Marché Mövenpick has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Drinks rising from 77% to 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

2 of 21
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Marché Mövenpick Place

Marché Mövenpick has shown an increase in Place, with a jump from 80% last year to an impressive 82% this year.

Marché Mövenpick Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Marché Mövenpicklink

Satisfaction Score

Aspect Rank

10 of 21
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Marché Mövenpick Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Marché Mövenpick is losing some of its appeal, with a concerning 13% decrease in satisfaction for Cleanliness and Hygiene dropping from 69% last year to 56% this year.

Satisfaction Score

56%
13pp

Aspect Rank

6 of 21
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Marché Mövenpick Options for different visitors

Jul '23Jun '24

Singapore

Marché Mövenpick is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

3 of 21
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Marché Mövenpick Child-Friendly Conditions

Jul '23Jun '24

Singapore

Marché Mövenpick is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 19
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Marché Mövenpick Comfort

Jul '23Jun '24

Singapore

Marché Mövenpick remains a consumer favourite, maintaining a consistent 48% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

48%

Aspect Rank

2 of 21
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Marché Mövenpick Venue Congestion

Jul '23Jun '24

Singapore

Marché Mövenpick continues to evolve, with a 1% increase in customer satisfaction of Venue Congestion, climbing from 30% last year to 31% this year.

Satisfaction Score

31%
1pp

Aspect Rank

1 of 21
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Marché Mövenpick Dining Area

Jul '23Jun '24

Singapore

Marché Mövenpick is still the go-to place for customers, as their Dining Area score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

2 of 21
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Marché Mövenpick Pricing

Marché Mövenpick has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 41% last year to an 52% this year.

Marché Mövenpick Price

Jul '23Jun '24

Singapore

Marché Mövenpick continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 40% to 47% this year.

Satisfaction Score

47%
7pp

Aspect Rank

20 of 21
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Marché Mövenpick Service

Marché Mövenpick has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Service rising from 70% to 81% this year.

Satisfaction Score

Aspect Rank

11 of 21
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Marché Mövenpick Waiting Time

Jul '23Jun '24

Singapore

Marché Mövenpick has shown an increase in Waiting Time, with a jump from 57% last year to an impressive 65% this year.

Satisfaction Score

65%
8pp

Aspect Rank

10 of 21
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Marché Mövenpick Order Processing

Jul '23Jun '24

Singapore

Marché Mövenpick remains a consumer favourite, maintaining a consistent 44% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

9 of 21
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Marché Mövenpick Staff

Marché Mövenpick continues to evolve, with a 21% increase in customer satisfaction of Staff, climbing from 50% last year to 71% this year.

Marché Mövenpick Staff Friendliness

Jul '23Jun '24

Singapore

Marché Mövenpick has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 52% last year to an 76% this year.

Satisfaction Score

76%
24pp

Aspect Rank

19 of 21
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Marché Mövenpick Staff Attentiveness

Jul '23Jun '24

Singapore

Marché Mövenpick is still the go-to place for customers, as their Staff Attentiveness score remains high at 72%, consistent with last year's score.

Satisfaction Score

72%

Aspect Rank

10 of 21
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Marché Mövenpick Staff Members

Jul '23Jun '24

Singapore

Marché Mövenpick remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

9 of 21
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