Lemongrass Brand Profile
Aug '23 — Jul '24
Singapore
Lemongrass has a much lower satisfaction score for its Service compared to its other aspects. However, Lemongrass has succeeded in its Place aspect, with a 95% satisfaction score.
Lemongrass Satisfaction Trend
Feb '24 — Jul '24
Singapore
Lemongrass's brand satisfaction has increased compared to previous month and now stands at 96%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Lemongrass Food and Drinks
Lemongrass has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 85% this year.
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Lemongrass Food Quality
Aug '23 — Jul '24
Singapore
Lemongrass continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 48% last year to 51% this year.
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Lemongrass Menu Selection
Aug '23 — Jul '24
Singapore
Lemongrass remains a consumer favourite, maintaining a consistent 86% satisfaction score in Menu Selection aspect for both this year and last year.
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Lemongrass Dishes
Aug '23 — Jul '24
Singapore
Lemongrass has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 83% this year.
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Lemongrass Place
Lemongrass is struggling to meet customer expectations. Use Realytics to know why
Lemongrass Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Lemongrass Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
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Lemongrass Options for different visitors
Aug '23 — Jul '24
Singapore
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Lemongrass Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
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Lemongrass Comfort
Aug '23 — Jul '24
Singapore
Lemongrass is still the go-to place for customers, as their Comfort score remains high at 85%, consistent with last year's score.
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Lemongrass Venue Congestion
Aug '23 — Jul '24
Singapore
Lemongrass continues to improve, with a notable increase in customer satisfaction for their Venue Congestion aspect, rising from 66% to 71% this year.
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Lemongrass Pricing
Lemongrass is struggling to meet customer expectations. Use Realytics to know why
Lemongrass Price
Aug '23 — Jul '24
Singapore
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Lemongrass Service
Lemongrass is losing some of its appeal, with a concerning 15% decrease in satisfaction for Service dropping from 88% last year to 73% this year.
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Lemongrass Waiting Time
Aug '23 — Jul '24
Singapore
Lemongrass remains a consumer favourite, maintaining a consistent 56% satisfaction score in Waiting Time aspect for both this year and last year.
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Lemongrass Order Processing
Aug '23 — Jul '24
Singapore
Lemongrass is still the go-to place for customers, as their Order Processing score remains high at 38%, consistent with last year's score.
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Lemongrass Staff
Lemongrass is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 92% last year to 89% this year.
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Lemongrass Staff Friendliness
Aug '23 — Jul '24
Singapore
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Lemongrass Staff Attentiveness
Aug '23 — Jul '24
Singapore
Lemongrass remains a consumer favourite, maintaining a consistent 43% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Lemongrass Staff Members
Aug '23 — Jul '24
Singapore
Lemongrass is still the go-to place for customers, as their Staff Members score remains high at 79%, consistent with last year's score.
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