KOMA Singapore Brand Profile
Aug '23 — Jul '24
Singapore
KOMA Singapore has a much lower satisfaction score for its Pricing compared to its other aspects. However, KOMA Singapore has succeeded in its Place aspect, with a 90% satisfaction score.
KOMA Singapore Satisfaction Trend
Feb '24 — Jul '24
Singapore
KOMA Singapore's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KOMA Singapore Food and Drinks
KOMA Singapore is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 86% last year to 83% this year.
KOMA Singapore Portion Size
Aug '23 — Jul '24
Singapore
KOMA Singapore remains a consumer favourite, maintaining a consistent 58% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
KOMA Singapore Food Quality
Aug '23 — Jul '24
Singapore
KOMA Singapore is struggling to meet customer expectations, with a 24% decrease in satisfaction in Food Quality aspect, falling from 84% last year to 60% this year.
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Aspect Rank
KOMA Singapore Menu Selection
Aug '23 — Jul '24
Singapore
Satisfaction Score
Aspect Rank
KOMA Singapore Dishes
Aug '23 — Jul '24
Singapore
KOMA Singapore is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 80% this year.
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Aspect Rank
KOMA Singapore Drinks
Aug '23 — Jul '24
Singapore
KOMA Singapore is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 90% last year to 89% this year.
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Aspect Rank
Satisfaction Score
Aspect Rank
KOMA Singapore Place
KOMA Singapore is still the go-to place for customers, as their Place score remains high at 90%, consistent with last year's score.
KOMA Singapore Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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KOMA Singapore Options for different visitors
Aug '23 — Jul '24
Singapore
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KOMA Singapore Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
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KOMA Singapore Venue Congestion
Aug '23 — Jul '24
Singapore
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KOMA Singapore Dining Area
Aug '23 — Jul '24
Singapore
KOMA Singapore remains a consumer favourite, maintaining a consistent 60% satisfaction score in Dining Area aspect for both this year and last year.
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Aspect Rank
KOMA Singapore Pricing
KOMA Singapore has shown an increase in Pricing, with a jump from 45% last year to an impressive 46% this year.
KOMA Singapore Price
Aug '23 — Jul '24
Singapore
KOMA Singapore is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 42% to 36% this year.
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Aspect Rank
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KOMA Singapore Service
KOMA Singapore continues to evolve, with a 6% increase in customer satisfaction of Service, climbing from 80% last year to 86% this year.
KOMA Singapore Dining Options
Aug '23 — Jul '24
Singapore
Satisfaction Score
Aspect Rank
KOMA Singapore Waiting Time
Aug '23 — Jul '24
Singapore
KOMA Singapore is still the go-to place for customers, as their Waiting Time score remains high at 44%, consistent with last year's score.
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Aspect Rank
KOMA Singapore Order Processing
Aug '23 — Jul '24
Singapore
KOMA Singapore remains a consumer favourite, maintaining a consistent 54% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
KOMA Singapore Staff
KOMA Singapore has successfully improved guest experience, as their "Staff" satisfaction score jumped from 77% last year to an 88% this year.
KOMA Singapore Staff Competence
Aug '23 — Jul '24
Singapore
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KOMA Singapore Staff Appearance
Aug '23 — Jul '24
Singapore
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KOMA Singapore Staff Friendliness
Aug '23 — Jul '24
Singapore
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KOMA Singapore Staff Attentiveness
Aug '23 — Jul '24
Singapore
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KOMA Singapore Staff Members
Aug '23 — Jul '24
Singapore
KOMA Singapore is still the go-to place for customers, as their Staff Members score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank