KOMA Singapore Overview

KOMA Singapore remains a consumer favourite, maintaining a consistent 58% satisfaction score in Portion Size aspect for both this year and last year.

KOMA Singapore is struggling to meet customer expectations, with a 24% decrease in satisfaction in Food Quality aspect, falling from 84% last year to 60% this year.

KOMA Singapore is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 80% this year.

KOMA Singapore is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 90% last year to 89% this year.

KOMA Singapore is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 42% to 36% this year.

KOMA Singapore is still the go-to place for customers, as their Waiting Time score remains high at 44%, consistent with last year's score.

KOMA Singapore is still the go-to place for customers, as their Staff Members score remains high at 80%, consistent with last year's score.