KOMA Singapore Brand Profile
Jul '23 — Jun '24
Singapore
KOMA Singapore has a much lower satisfaction score for its Pricing compared to its other aspects. However, KOMA Singapore has succeeded in its Staff aspect, with a 94% satisfaction score.
KOMA Singapore Satisfaction Trend
Jan '24 — Jun '24
Singapore
KOMA Singapore's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KOMA Singapore Food and Drinks
KOMA Singapore is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 85% last year to 84% this year.
KOMA Singapore Food Quality
Jul '23 — Jun '24
Singapore
KOMA Singapore is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 79% last year to 66% this year.
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Aspect Rank
KOMA Singapore Dishes
Jul '23 — Jun '24
Singapore
KOMA Singapore is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 82% this year.
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Aspect Rank
KOMA Singapore Drinks
Jul '23 — Jun '24
Singapore
KOMA Singapore is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 88% last year to 87% this year.
Satisfaction Score
Aspect Rank
KOMA Singapore Place
KOMA Singapore is one of the most promising brand to delight customers. Use Realytics to know more
KOMA Singapore Atmosphere and Décor
Jul '23 — Jun '24
Singapore
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Aspect Rank
KOMA Singapore Options for different visitors
Jul '23 — Jun '24
Singapore
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KOMA Singapore Pricing
KOMA Singapore is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 46% to 44% this year.
KOMA Singapore Price
Jul '23 — Jun '24
Singapore
KOMA Singapore is losing some of its appeal, with a concerning 10% decrease in satisfaction for Price dropping from 41% last year to 31% this year.
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Aspect Rank
KOMA Singapore Service
KOMA Singapore has shown an increase in Service, with a jump from 79% last year to an impressive 87% this year.
KOMA Singapore Dining Options
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
KOMA Singapore Order Processing
Jul '23 — Jun '24
Singapore
KOMA Singapore remains a consumer favourite, maintaining a consistent 57% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
KOMA Singapore Staff
KOMA Singapore is one of the most promising brand to delight customers. Use Realytics to know more
KOMA Singapore Staff Friendliness
Jul '23 — Jun '24
Singapore
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Aspect Rank
KOMA Singapore Staff Attentiveness
Jul '23 — Jun '24
Singapore
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KOMA Singapore Staff Members
Jul '23 — Jun '24
Singapore
KOMA Singapore is still the go-to place for customers, as their Staff Members score remains high at 85%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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