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Reporting period: Jul '23Jun '24

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Overview

<10 Places
Restaurant

Brand Satisfaction

84%
2pp

Country Rank

Singapore
430 of 745

Category Rank

Restaurant
317 of 523

Rating Score

4.2

Sales Power

Sales Index

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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Brand Profile

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) has a much lower satisfaction score for its Place compared to its other aspects. However, Kiwami: Ramen & Gyoza Bar (Chinatown Point) has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
3pp
Staff
84%
12pp
Pricing
81%
7pp
Service
81%
2pp
Place
76%
3pp
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Satisfaction Trend

Jan '24Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point)'s brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Food and Drinks

Kiwami: Ramen & Gyoza Bar (Chinatown Point) has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 85% this year.

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Food Quality

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) continues to evolve, with a 16% increase in customer satisfaction of Food Quality, climbing from 51% last year to 67% this year.

Satisfaction Score

67%
16pp

Aspect Rank

226 of 523
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Dishes

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 85% last year to an 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

194 of 523
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Place

Kiwami: Ramen & Gyoza Bar (Chinatown Point) is losing some of its appeal, with a concerning 3% decrease in satisfaction for Place dropping from 79% last year to 76% this year.

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Atmosphere and Décor

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

278 of 521
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Pricing

Kiwami: Ramen & Gyoza Bar (Chinatown Point) continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 74% to 81% this year.

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Price

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Price rising from 74% to 82% this year.

Satisfaction Score

82%
8pp

Aspect Rank

151 of 523
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Service

Kiwami: Ramen & Gyoza Bar (Chinatown Point) is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 83% last year to 81% this year.

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Dining Options

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

193 of 523
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Waiting Time

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 80% last year to 58% this year.

Satisfaction Score

58%
22pp

Aspect Rank

216 of 519
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Order Processing

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) remains a consumer favourite, maintaining a consistent 56% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

123 of 521
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Staff

Kiwami: Ramen & Gyoza Bar (Chinatown Point) has shown an increase in Staff, with a jump from 72% last year to an impressive 84% this year.

Kiwami: Ramen & Gyoza Bar (Chinatown Point) Staff Friendliness

Jul '23Jun '24

Singapore

Kiwami: Ramen & Gyoza Bar (Chinatown Point) continues to evolve, with a 6% increase in customer satisfaction of Staff Friendliness, climbing from 79% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

369 of 523
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Kiwami: Ramen & Gyoza Bar (Chinatown Point) Staff Members

Jul '23Jun '24

Singapore

Use Realytics to know more about Kiwami: Ramen & Gyoza Bar (Chinatown Point)link

Satisfaction Score

Aspect Rank

108 of 521
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