Kaffe & Toast Brand Profile
Jul '23 — Jun '24
Singapore
Kaffe & Toast has a much lower satisfaction score for its Staff compared to its other aspects. However, Kaffe & Toast has succeeded in its Food and Drinks aspect, with a 62% satisfaction score.
Kaffe & Toast Satisfaction Trend
Jan '24 — Jun '24
Singapore
Kaffe & Toast's brand satisfaction has increased compared to previous month and now stands at 26%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kaffe & Toast Food and Drinks
Kaffe & Toast has shown an increase in Food and Drinks, with a jump from 55% last year to an impressive 62% this year.
Kaffe & Toast Dishes
Jul '23 — Jun '24
Singapore
Kaffe & Toast is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 59% last year to 57% this year.
Satisfaction Score
Aspect Rank
Kaffe & Toast Place
Kaffe & Toast remains a consumer favourite, maintaining a consistent 50% satisfaction score in Place aspect for both this year and last year.
Kaffe & Toast Service
Kaffe & Toast continues to evolve, with a 1% increase in customer satisfaction of Service, climbing from 53% last year to 54% this year.
Kaffe & Toast Staff
Kaffe & Toast has successfully improved guest experience, as their "Staff" satisfaction score jumped from 36% last year to an 39% this year.
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