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Reporting period: Apr '23Mar '24

JUMBO Seafood - Dempsey Hill Overview

<10 Places
Restaurant

Brand Satisfaction

87%
19pp

Country Rank

Singapore
340 of 806

Category Rank

Restaurant
241 of 559

Rating Score

4.5

Sales Power

Sales Index

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JUMBO Seafood - Dempsey Hill Brand Profile

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has a much lower satisfaction score for its Pricing compared to its other aspects. However, JUMBO Seafood - Dempsey Hill has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Food and Drinks
91%
8pp
Staff
88%
45pp
Service
86%
37pp
Place
75%
14pp
Pricing
39%
11pp
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JUMBO Seafood - Dempsey Hill Food and Drinks

JUMBO Seafood - Dempsey Hill is one of the most promising brand to delight customers. Use Realytics to know more

JUMBO Seafood - Dempsey Hill Portion Size

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has shown an increase in Portion Size, with a jump from 41% last year to an impressive 67% this year.

Satisfaction Score

67%
26pp

Aspect Rank

149 of 553
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JUMBO Seafood - Dempsey Hill Food Quality

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 60% last year to 73% this year.

Satisfaction Score

73%
13pp

Aspect Rank

163 of 559
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JUMBO Seafood - Dempsey Hill Menu Selection

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 44% last year to an 80% this year.

Satisfaction Score

80%
36pp

Aspect Rank

148 of 559
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JUMBO Seafood - Dempsey Hill Dishes

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 83% to 89% this year.

Satisfaction Score

89%
6pp

Aspect Rank

137 of 559
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JUMBO Seafood - Dempsey Hill Drinks

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Drinks rising from 72% to 82% this year.

Satisfaction Score

82%
10pp

Aspect Rank

99 of 545
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JUMBO Seafood - Dempsey Hill Cuisines

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

317 of 461
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JUMBO Seafood - Dempsey Hill Location

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

70 of 295
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JUMBO Seafood - Dempsey Hill Conveniently Situated

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

119 of 435
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JUMBO Seafood - Dempsey Hill Views and Surroundings

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

153 of 342
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JUMBO Seafood - Dempsey Hill Ease to Find

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

204 of 212
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JUMBO Seafood - Dempsey Hill Transport Accessibility

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

66 of 110
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JUMBO Seafood - Dempsey Hill Place

JUMBO Seafood - Dempsey Hill has shown an increase in Place, with a jump from 61% last year to an impressive 75% this year.

JUMBO Seafood - Dempsey Hill Atmosphere and Décor

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

342 of 558
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JUMBO Seafood - Dempsey Hill Cleanliness and Hygiene

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to evolve, with a 14% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 43% last year to 57% this year.

Satisfaction Score

57%
14pp

Aspect Rank

97 of 545
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JUMBO Seafood - Dempsey Hill Restrooms

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

121 of 237
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JUMBO Seafood - Dempsey Hill Options for different visitors

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

97 of 546
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JUMBO Seafood - Dempsey Hill Child-Friendly Conditions

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

249 of 460
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JUMBO Seafood - Dempsey Hill Comfort

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill remains a consumer favourite, maintaining a consistent 73% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

39 of 532
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JUMBO Seafood - Dempsey Hill Venue Congestion

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

61 of 544
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JUMBO Seafood - Dempsey Hill Dining Area

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill is still the go-to place for customers, as their Dining Area score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

26 of 534
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JUMBO Seafood - Dempsey Hill Work and study friendly

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

12 of 105
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JUMBO Seafood - Dempsey Hill Pricing

JUMBO Seafood - Dempsey Hill has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 28% last year to an 39% this year.

JUMBO Seafood - Dempsey Hill Price

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 26% to 37% this year.

Satisfaction Score

37%
11pp

Aspect Rank

479 of 559
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JUMBO Seafood - Dempsey Hill Promotions

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

343 of 479
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JUMBO Seafood - Dempsey Hill Service

JUMBO Seafood - Dempsey Hill has demonstrated resilience in the industry, with a 37% increase in customer satisfaction for Service rising from 49% to 86% this year.

JUMBO Seafood - Dempsey Hill Billing and Payment

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

157 of 363
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JUMBO Seafood - Dempsey Hill Opening Hours

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

237 of 335
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Satisfaction Score

Aspect Rank

224 of 559
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JUMBO Seafood - Dempsey Hill Waiting Time

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has shown an increase in Waiting Time, with a jump from 32% last year to an impressive 50% this year.

Satisfaction Score

50%
18pp

Aspect Rank

242 of 555
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JUMBO Seafood - Dempsey Hill Order Processing

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to evolve, with a 3% increase in customer satisfaction of Order Processing, climbing from 48% last year to 51% this year.

Satisfaction Score

51%
3pp

Aspect Rank

133 of 558
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JUMBO Seafood - Dempsey Hill Staff

JUMBO Seafood - Dempsey Hill has successfully improved guest experience, as their "Staff" satisfaction score jumped from 43% last year to an 88% this year.

JUMBO Seafood - Dempsey Hill Staff Competence

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill remains a consumer favourite, maintaining a consistent 84% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

33 of 404
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JUMBO Seafood - Dempsey Hill Staff Friendliness

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

308 of 559
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JUMBO Seafood - Dempsey Hill Staff Attentiveness

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 44% to 89% this year.

Satisfaction Score

89%
45pp

Aspect Rank

119 of 523
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JUMBO Seafood - Dempsey Hill Staff Avaliability

Apr '23Mar '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

178 of 269
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JUMBO Seafood - Dempsey Hill Staff Members

Apr '23Mar '24

Singapore

JUMBO Seafood - Dempsey Hill has demonstrated resilience in the industry, with a 48% increase in customer satisfaction for Staff Members rising from 40% to 88% this year.

Satisfaction Score

88%
48pp

Aspect Rank

123 of 559
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