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Reporting period: Jul '23Jun '24

JUMBO Seafood - Dempsey Hill Overview

<10 Places
Restaurant

Brand Satisfaction

88%
16pp

Country Rank

Singapore
269 of 745

Category Rank

Restaurant
195 of 523

Rating Score

4.5

Sales Power

Sales Index

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JUMBO Seafood - Dempsey Hill Brand Profile

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has a much lower satisfaction score for its Pricing compared to its other aspects. However, JUMBO Seafood - Dempsey Hill has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Food and Drinks
91%
6pp
Staff
90%
37pp
Service
90%
36pp
Place
76%
8pp
Pricing
39%
9pp
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JUMBO Seafood - Dempsey Hill Satisfaction Trend

Jan '24Jun '24

Singapore

JUMBO Seafood - Dempsey Hill's brand satisfaction has decreased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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JUMBO Seafood - Dempsey Hill Food and Drinks

JUMBO Seafood - Dempsey Hill is one of the most promising brand to delight customers. Use Realytics to know more

JUMBO Seafood - Dempsey Hill Portion Size

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has shown an increase in Portion Size, with a jump from 43% last year to an impressive 61% this year.

Satisfaction Score

61%
18pp

Aspect Rank

156 of 514
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JUMBO Seafood - Dempsey Hill Food Quality

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 68% last year to 71% this year.

Satisfaction Score

71%
3pp

Aspect Rank

177 of 523
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JUMBO Seafood - Dempsey Hill Menu Selection

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 61% last year to an 72% this year.

Satisfaction Score

72%
11pp

Aspect Rank

145 of 517
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JUMBO Seafood - Dempsey Hill Dishes

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 84% to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

121 of 523
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JUMBO Seafood - Dempsey Hill Drinks

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is losing some of its appeal, with a concerning 3% decrease in satisfaction for Drinks dropping from 70% last year to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

123 of 510
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JUMBO Seafood - Dempsey Hill Location

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

61 of 275
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JUMBO Seafood - Dempsey Hill Conveniently Situated

Jul '23Jun '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

108 of 394
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JUMBO Seafood - Dempsey Hill Views and Surroundings

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

132 of 316
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JUMBO Seafood - Dempsey Hill Place

JUMBO Seafood - Dempsey Hill has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Place rising from 68% to 76% this year.

JUMBO Seafood - Dempsey Hill Atmosphere and Décor

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

328 of 521
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JUMBO Seafood - Dempsey Hill Cleanliness and Hygiene

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has shown an increase in Cleanliness and Hygiene, with a jump from 57% last year to an impressive 62% this year.

Satisfaction Score

62%
5pp

Aspect Rank

90 of 508
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JUMBO Seafood - Dempsey Hill Options for different visitors

Jul '23Jun '24

Singapore

Use Realytics to know more about JUMBO Seafood - Dempsey Hilllink

Satisfaction Score

Aspect Rank

81 of 511
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JUMBO Seafood - Dempsey Hill Comfort

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill remains a consumer favourite, maintaining a consistent 69% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

46 of 495
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JUMBO Seafood - Dempsey Hill Venue Congestion

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

66 of 510
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JUMBO Seafood - Dempsey Hill Dining Area

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is still the go-to place for customers, as their Dining Area score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

22 of 501
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JUMBO Seafood - Dempsey Hill Pricing

JUMBO Seafood - Dempsey Hill continues to evolve, with a 9% increase in customer satisfaction of Pricing, climbing from 30% last year to 39% this year.

JUMBO Seafood - Dempsey Hill Price

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has successfully improved guest experience, as their "Price" satisfaction score jumped from 29% last year to an 37% this year.

Satisfaction Score

37%
8pp

Aspect Rank

441 of 523
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JUMBO Seafood - Dempsey Hill Service

JUMBO Seafood - Dempsey Hill continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 54% to 90% this year.

Satisfaction Score

Aspect Rank

179 of 523
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JUMBO Seafood - Dempsey Hill Waiting Time

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has demonstrated resilience in the industry, with a 24% increase in customer satisfaction for Waiting Time rising from 32% to 56% this year.

Satisfaction Score

56%
24pp

Aspect Rank

223 of 519
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JUMBO Seafood - Dempsey Hill Order Processing

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill has shown an increase in Order Processing, with a jump from 48% last year to an impressive 59% this year.

Satisfaction Score

59%
11pp

Aspect Rank

109 of 521
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JUMBO Seafood - Dempsey Hill Staff

JUMBO Seafood - Dempsey Hill continues to evolve, with a 37% increase in customer satisfaction of Staff, climbing from 53% last year to 90% this year.

JUMBO Seafood - Dempsey Hill Staff Competence

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill remains a consumer favourite, maintaining a consistent 84% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

32 of 386
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JUMBO Seafood - Dempsey Hill Staff Friendliness

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

299 of 523
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JUMBO Seafood - Dempsey Hill Staff Attentiveness

Jul '23Jun '24

Singapore

JUMBO Seafood - Dempsey Hill is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

82 of 484
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Satisfaction Score

Aspect Rank

110 of 521
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