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Reporting period: Jul '23Jun '24

九门江湖 Jianghu Hotpot Overview

<10 Places
Restaurant

Brand Satisfaction

90%
2pp

Country Rank

Singapore
202 of 745

Category Rank

Restaurant
149 of 523

Rating Score

4.7

Sales Power

Sales Index

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九门江湖 Jianghu Hotpot Brand Profile

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot has a much lower satisfaction score for its Place compared to its other aspects. However, 九门江湖 Jianghu Hotpot has succeeded in its Staff aspect, with a 95% satisfaction score.

Staff
95%
4pp
Service
94%
6pp
Food and Drinks
88%
3pp
Pricing
75%
4pp
Place
70%
4pp
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九门江湖 Jianghu Hotpot Satisfaction Trend

Jan '24Jun '24

Singapore

九门江湖 Jianghu Hotpot's brand satisfaction has decreased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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九门江湖 Jianghu Hotpot Food and Drinks

九门江湖 Jianghu Hotpot is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 91% last year to 88% this year.

九门江湖 Jianghu Hotpot Food Quality

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 80% last year to 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

171 of 523
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九门江湖 Jianghu Hotpot Menu Selection

Jul '23Jun '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

18 of 517
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九门江湖 Jianghu Hotpot Dishes

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot has shown an increase in Dishes, with a jump from 77% last year to an impressive 78% this year.

Satisfaction Score

78%
1pp

Aspect Rank

362 of 523
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九门江湖 Jianghu Hotpot Place

九门江湖 Jianghu Hotpot continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 66% last year to 70% this year.

九门江湖 Jianghu Hotpot Pricing

九门江湖 Jianghu Hotpot has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 71% last year to an 75% this year.

九门江湖 Jianghu Hotpot Price

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 68% to 75% this year.

Satisfaction Score

75%
7pp

Aspect Rank

205 of 523
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九门江湖 Jianghu Hotpot Service

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know more

九门江湖 Jianghu Hotpot Dining Options

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

220 of 523
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九门江湖 Jianghu Hotpot Waiting Time

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Waiting Time rising from 63% to 77% this year.

Satisfaction Score

77%
14pp

Aspect Rank

97 of 519
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九门江湖 Jianghu Hotpot Staff

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know more

九门江湖 Jianghu Hotpot Staff Competence

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

29 of 386
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九门江湖 Jianghu Hotpot Staff Friendliness

Jul '23Jun '24

Singapore

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

226 of 523
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Satisfaction Score

Aspect Rank

68 of 521
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