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Reporting period: Aug '23Jul '24

九门江湖 Jianghu Hotpot Overview

<10 Places
Restaurant

Brand Satisfaction

92%
4pp

Country Rank

Singapore
148 of 754

Category Rank

Restaurant
109 of 526

Rating Score

4.8

Sales Power

Sales Index

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九门江湖 Jianghu Hotpot Brand Profile

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot has a much lower satisfaction score for its Pricing compared to its other aspects. However, 九门江湖 Jianghu Hotpot has succeeded in its Service aspect, with a 96% satisfaction score.

Service
96%
9pp
Staff
96%
5pp
Food and Drinks
89%
1pp
Place
76%
11pp
Pricing
71%
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九门江湖 Jianghu Hotpot Satisfaction Trend

Feb '24Jul '24

Singapore

九门江湖 Jianghu Hotpot's brand satisfaction remains unchanged compared to the previous month and continues to stand at 100%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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九门江湖 Jianghu Hotpot Food and Drinks

九门江湖 Jianghu Hotpot is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 90% last year to 89% this year.

九门江湖 Jianghu Hotpot Food Quality

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 82% last year to 67% this year.

Satisfaction Score

67%
15pp

Aspect Rank

229 of 526
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九门江湖 Jianghu Hotpot Menu Selection

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

62 of 520
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九门江湖 Jianghu Hotpot Dishes

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot has shown an increase in Dishes, with a jump from 71% last year to an impressive 81% this year.

Satisfaction Score

81%
10pp

Aspect Rank

324 of 526
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九门江湖 Jianghu Hotpot Place

九门江湖 Jianghu Hotpot continues to evolve, with a 11% increase in customer satisfaction of Place, climbing from 65% last year to 76% this year.

九门江湖 Jianghu Hotpot Atmosphere and Décor

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot remains a consumer favourite, maintaining a consistent 86% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

480 of 525
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九门江湖 Jianghu Hotpot Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

63 of 512
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九门江湖 Jianghu Hotpot Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

75 of 520
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九门江湖 Jianghu Hotpot Comfort

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

480 of 504
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九门江湖 Jianghu Hotpot Venue Congestion

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

23 of 515
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九门江湖 Jianghu Hotpot Dining Area

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

458 of 505
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九门江湖 Jianghu Hotpot Pricing

九门江湖 Jianghu Hotpot is still the go-to place for customers, as their Pricing score remains high at 71%, consistent with last year's score.

九门江湖 Jianghu Hotpot Price

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot has successfully improved guest experience, as their "Price" satisfaction score jumped from 69% last year to an 71% this year.

Satisfaction Score

71%
2pp

Aspect Rank

230 of 526
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九门江湖 Jianghu Hotpot Service

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know more

九门江湖 Jianghu Hotpot Billing and Payment

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

96 of 351
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Satisfaction Score

Aspect Rank

38 of 526
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九门江湖 Jianghu Hotpot Waiting Time

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 65% to 73% this year.

Satisfaction Score

73%
8pp

Aspect Rank

203 of 526
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九门江湖 Jianghu Hotpot Order Processing

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot is still the go-to place for customers, as their Order Processing score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

118 of 524
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九门江湖 Jianghu Hotpot Staff

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know more

九门江湖 Jianghu Hotpot Staff Competence

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

234 of 391
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九门江湖 Jianghu Hotpot Staff Friendliness

Aug '23Jul '24

Singapore

九门江湖 Jianghu Hotpot is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

223 of 526
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九门江湖 Jianghu Hotpot Staff Attentiveness

Aug '23Jul '24

Singapore

Use Realytics to know more about 九门江湖 Jianghu Hotpotlink

Satisfaction Score

Aspect Rank

138 of 491
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Satisfaction Score

Aspect Rank

110 of 525
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