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Reporting period: Aug '23Jul '24

JINJJA Chicken Overview

<10 Places
Restaurant

Brand Satisfaction

91%
9pp

Country Rank

Singapore
162 of 754

Category Rank

Restaurant
119 of 526

Rating Score

4.6

Sales Power

Sales Index

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JINJJA Chicken Brand Profile

Aug '23Jul '24

Singapore

JINJJA Chicken has a much lower satisfaction score for its Place compared to its other aspects. However, JINJJA Chicken has succeeded in its Staff aspect, with a 96% satisfaction score.

Staff
96%
5pp
Service
95%
6pp
Pricing
89%
8pp
Food and Drinks
89%
10pp
Place
82%
11pp
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JINJJA Chicken Satisfaction Trend

Feb '24Jul '24

Singapore

JINJJA Chicken's brand satisfaction has decreased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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JINJJA Chicken Food and Drinks

JINJJA Chicken has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 89% this year.

JINJJA Chicken Portion Size

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

177 of 521
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JINJJA Chicken Food Quality

Aug '23Jul '24

Singapore

JINJJA Chicken continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 43% last year to 51% this year.

Satisfaction Score

51%
8pp

Aspect Rank

417 of 526
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JINJJA Chicken Menu Selection

Aug '23Jul '24

Singapore

JINJJA Chicken remains a consumer favourite, maintaining a consistent 90% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

233 of 520
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JINJJA Chicken Dishes

Aug '23Jul '24

Singapore

JINJJA Chicken has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 78% last year to an 84% this year.

Satisfaction Score

84%
6pp

Aspect Rank

249 of 526
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JINJJA Chicken Drinks

Aug '23Jul '24

Singapore

JINJJA Chicken is still the go-to place for customers, as their Drinks score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

437 of 513
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JINJJA Chicken Cuisines

Aug '23Jul '24

Singapore

JINJJA Chicken remains a consumer favourite, maintaining a consistent 83% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

327 of 431
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JINJJA Chicken Place

JINJJA Chicken continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 71% to 82% this year.

JINJJA Chicken Atmosphere and Décor

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

273 of 525
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JINJJA Chicken Cleanliness and Hygiene

Aug '23Jul '24

Singapore

JINJJA Chicken has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Cleanliness and Hygiene rising from 88% to 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

192 of 512
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JINJJA Chicken Options for different visitors

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

126 of 520
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JINJJA Chicken Child-Friendly Conditions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

142 of 438
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JINJJA Chicken Comfort

Aug '23Jul '24

Singapore

JINJJA Chicken is still the go-to place for customers, as their Comfort score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

247 of 504
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JINJJA Chicken Venue Congestion

Aug '23Jul '24

Singapore

JINJJA Chicken remains a consumer favourite, maintaining a consistent 39% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

39%

Aspect Rank

176 of 515
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JINJJA Chicken Dining Area

Aug '23Jul '24

Singapore

JINJJA Chicken is still the go-to place for customers, as their Dining Area score remains high at 49%, consistent with last year's score.

Satisfaction Score

49%

Aspect Rank

306 of 505
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JINJJA Chicken Work and study friendly

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 96
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JINJJA Chicken Pricing

JINJJA Chicken has shown an increase in Pricing, with a jump from 81% last year to an impressive 89% this year.

Satisfaction Score

Aspect Rank

81 of 526
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JINJJA Chicken Promotions

Aug '23Jul '24

Singapore

JINJJA Chicken remains a consumer favourite, maintaining a consistent 70% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

359 of 461
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JINJJA Chicken Service

JINJJA Chicken is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

271 of 526
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JINJJA Chicken Waiting Time

Aug '23Jul '24

Singapore

JINJJA Chicken continues to evolve, with a 10% increase in customer satisfaction of Waiting Time, climbing from 80% last year to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

63 of 526
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JINJJA Chicken Order Processing

Aug '23Jul '24

Singapore

JINJJA Chicken has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 60% last year to an 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

171 of 524
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JINJJA Chicken Staff

JINJJA Chicken is one of the most promising brand to delight customers. Use Realytics to know more

JINJJA Chicken Staff Competence

Aug '23Jul '24

Singapore

JINJJA Chicken is still the go-to place for customers, as their Staff Competence score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

274 of 391
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JINJJA Chicken Staff Friendliness

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

193 of 526
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JINJJA Chicken Staff Attentiveness

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

172 of 491
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Satisfaction Score

Aspect Rank

127 of 525
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