Jack's Place Brand Profile
Aug '23 — Jul '24
Singapore
Jack's Place has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Jack's Place has succeeded in its Staff aspect, with a 69% satisfaction score.
Jack's Place Satisfaction Trend
Feb '24 — Jul '24
Singapore
Jack's Place's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Jack's Place Food and Drinks
Jack's Place is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 62% last year to 59% this year.
Jack's Place Portion Size
Aug '23 — Jul '24
Singapore
Jack's Place remains a consumer favourite, maintaining a consistent 56% satisfaction score in Portion Size aspect for both this year and last year.
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Jack's Place Food Quality
Aug '23 — Jul '24
Singapore
Jack's Place has shown an increase in Food Quality, with a jump from 36% last year to an impressive 37% this year.
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Jack's Place Menu Selection
Aug '23 — Jul '24
Singapore
Jack's Place is still the go-to place for customers, as their Menu Selection score remains high at 53%, consistent with last year's score.
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Jack's Place Dishes
Aug '23 — Jul '24
Singapore
Jack's Place is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 60% last year to 59% this year.
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Jack's Place Drinks
Aug '23 — Jul '24
Singapore
Jack's Place remains a consumer favourite, maintaining a consistent 40% satisfaction score in Drinks aspect for both this year and last year.
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Jack's Place Place
Jack's Place is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 71% last year to 66% this year.
Jack's Place Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Jack's Place Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Jack's Place is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.
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Jack's Place Options for different visitors
Aug '23 — Jul '24
Singapore
Jack's Place is facing challenges in evolving its Options for different visitors aspect, with a 12% decrease in customer satisfaction, dropping from 97% last year to 85% this year.
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Jack's Place Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
Jack's Place remains a consumer favourite, maintaining a consistent 80% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Jack's Place Comfort
Aug '23 — Jul '24
Singapore
Jack's Place is still the go-to place for customers, as their Comfort score remains high at 63%, consistent with last year's score.
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Jack's Place Venue Congestion
Aug '23 — Jul '24
Singapore
Jack's Place is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Venue Congestion aspect satisfaction score, dropping from 35% to 33% this year.
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Jack's Place Dining Area
Aug '23 — Jul '24
Singapore
Jack's Place remains a consumer favourite, maintaining a consistent 24% satisfaction score in Dining Area aspect for both this year and last year.
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Jack's Place Pricing
Jack's Place is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 66% last year to 65% this year.
Jack's Place Price
Aug '23 — Jul '24
Singapore
Jack's Place is struggling to meet customer expectations, with a 5% decrease in satisfaction in Price aspect, falling from 68% last year to 63% this year.
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Jack's Place Promotions
Aug '23 — Jul '24
Singapore
Jack's Place is still the go-to place for customers, as their Promotions score remains high at 84%, consistent with last year's score.
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Jack's Place Service
Jack's Place continues to evolve, with a 3% increase in customer satisfaction of Service, climbing from 63% last year to 66% this year.
Jack's Place Billing and Payment
Aug '23 — Jul '24
Singapore
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Jack's Place Opening Hours
Aug '23 — Jul '24
Singapore
Jack's Place remains a consumer favourite, maintaining a consistent 20% satisfaction score in Opening Hours aspect for both this year and last year.
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Jack's Place Dining Options
Aug '23 — Jul '24
Singapore
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Jack's Place Waiting Time
Aug '23 — Jul '24
Singapore
Jack's Place has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 37% last year to an 40% this year.
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Jack's Place Order Processing
Aug '23 — Jul '24
Singapore
Jack's Place continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 33% to 38% this year.
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Jack's Place Staff
Jack's Place has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Staff rising from 55% to 69% this year.
Jack's Place Staff Competence
Aug '23 — Jul '24
Singapore
Jack's Place is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.
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Jack's Place Staff Friendliness
Aug '23 — Jul '24
Singapore
Jack's Place has shown an increase in Staff Friendliness, with a jump from 75% last year to an impressive 77% this year.
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Jack's Place Staff Attentiveness
Aug '23 — Jul '24
Singapore
Jack's Place continues to evolve, with a 4% increase in customer satisfaction of Staff Attentiveness, climbing from 53% last year to 57% this year.
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Jack's Place Staff Avaliability
Aug '23 — Jul '24
Singapore
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Jack's Place Staff Members
Aug '23 — Jul '24
Singapore
Jack's Place has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 51% last year to an 75% this year.
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