iSTEAKS @ Jem Brand Profile
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem has a much lower satisfaction score for its Place compared to its other aspects. However, iSTEAKS @ Jem has succeeded in its Staff aspect, with a 75% satisfaction score.
iSTEAKS @ Jem Satisfaction Trend
Jan '24 — Jun '24
Singapore
iSTEAKS @ Jem's brand satisfaction has decreased compared to previous month and now stands at 62%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
iSTEAKS @ Jem Food and Drinks
iSTEAKS @ Jem remains a consumer favourite, maintaining a consistent 75% satisfaction score in Food and Drinks aspect for both this year and last year.
iSTEAKS @ Jem Food Quality
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem is still the go-to place for customers, as their Food Quality score remains high at 56%, consistent with last year's score.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Dishes
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 75% last year to 73% this year.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Place
iSTEAKS @ Jem has shown an increase in Place, with a jump from 50% last year to an impressive 67% this year.
iSTEAKS @ Jem Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Pricing
iSTEAKS @ Jem continues to evolve, with a 2% increase in customer satisfaction of Pricing, climbing from 71% last year to 73% this year.
iSTEAKS @ Jem Price
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem has successfully improved guest experience, as their "Price" satisfaction score jumped from 71% last year to an 72% this year.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Service
iSTEAKS @ Jem continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 65% to 71% this year.
iSTEAKS @ Jem Dining Options
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Dining Options rising from 86% to 88% this year.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Waiting Time
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem is struggling to meet customer expectations, with a 2% decrease in satisfaction in Waiting Time aspect, falling from 44% last year to 42% this year.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Staff
iSTEAKS @ Jem has shown an increase in Staff, with a jump from 73% last year to an impressive 75% this year.
iSTEAKS @ Jem Staff Friendliness
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem continues to evolve, with a 21% increase in customer satisfaction of Staff Friendliness, climbing from 67% last year to 88% this year.
Satisfaction Score
Aspect Rank
iSTEAKS @ Jem Staff Members
Jul '23 — Jun '24
Singapore
iSTEAKS @ Jem is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 71% last year to 64% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
