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Reporting period: Jul '23Jun '24

IKEA Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

70%
2pp

Country Rank

Singapore
667 of 745

Category Rank

Restaurant
471 of 523

Rating Score

4

Sales Power

Sales Index

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IKEA Restaurant Brand Profile

Jul '23Jun '24

Singapore

IKEA Restaurant has a much lower satisfaction score for its Place compared to its other aspects. However, IKEA Restaurant has succeeded in its Pricing aspect, with a 81% satisfaction score.

Pricing
81%
3pp
Food and Drinks
77%
2pp
Service
73%
8pp
Place
46%
1pp
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IKEA Restaurant Satisfaction Trend

Jan '24Jun '24

Singapore

IKEA Restaurant's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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IKEA Restaurant Food and Drinks

IKEA Restaurant has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 77% this year.

IKEA Restaurant Food Quality

Jul '23Jun '24

Singapore

IKEA Restaurant continues to evolve, with a 16% increase in customer satisfaction of Food Quality, climbing from 32% last year to 48% this year.

Satisfaction Score

48%
16pp

Aspect Rank

426 of 523
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IKEA Restaurant Dishes

Jul '23Jun '24

Singapore

IKEA Restaurant has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 76% last year to an 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

336 of 523
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IKEA Restaurant Place

IKEA Restaurant is losing some of its appeal, with a concerning 1% decrease in satisfaction for Place dropping from 47% last year to 46% this year.

Satisfaction Score

Aspect Rank

62 of 510
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IKEA Restaurant Pricing

IKEA Restaurant is struggling to meet customer expectations, with a 3% decrease in satisfaction in Pricing aspect, falling from 84% last year to 81% this year.

IKEA Restaurant Price

Jul '23Jun '24

Singapore

IKEA Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 84% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

159 of 523
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IKEA Restaurant Service

IKEA Restaurant continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 65% to 73% this year.

IKEA Restaurant Dining Options

Jul '23Jun '24

Singapore

IKEA Restaurant is facing challenges in evolving its Dining Options aspect, with a 2% decrease in customer satisfaction, dropping from 85% last year to 83% this year.

Satisfaction Score

83%
2pp

Aspect Rank

299 of 523
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IKEA Restaurant Waiting Time

Jul '23Jun '24

Singapore

IKEA Restaurant has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Waiting Time rising from 53% to 70% this year.

Satisfaction Score

70%
17pp

Aspect Rank

142 of 519
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