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Reporting period: Apr '23Mar '24

IKEA Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

68%
2pp

Country Rank

Singapore
737 of 806

Category Rank

Restaurant
508 of 559

Rating Score

4

Sales Power

Sales Index

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IKEA Restaurant Brand Profile

Apr '23Mar '24

Singapore

IKEA Restaurant has a much lower satisfaction score for its Location compared to its other aspects. However, IKEA Restaurant has succeeded in its Pricing aspect, with a 80% satisfaction score.

Pricing
80%
6pp
Food and Drinks
74%
2pp
Service
70%
1pp
Staff
50%
Place
49%
5pp
Location
0%
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IKEA Restaurant Food and Drinks

IKEA Restaurant is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 76% last year to 74% this year.

IKEA Restaurant Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

380 of 553
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IKEA Restaurant Food Quality

Apr '23Mar '24

Singapore

IKEA Restaurant has shown an increase in Food Quality, with a jump from 34% last year to an impressive 41% this year.

Satisfaction Score

41%
7pp

Aspect Rank

485 of 559
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IKEA Restaurant Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

469 of 559
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IKEA Restaurant Dishes

Apr '23Mar '24

Singapore

IKEA Restaurant remains a consumer favourite, maintaining a consistent 78% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

386 of 559
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IKEA Restaurant Drinks

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

355 of 545
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IKEA Restaurant Cuisines

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

451 of 461
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IKEA Restaurant Location

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IKEA Restaurant Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

187 of 295
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IKEA Restaurant Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

264 of 435
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IKEA Restaurant Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

195 of 342
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IKEA Restaurant Ease to Find

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

184 of 212
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IKEA Restaurant Place

IKEA Restaurant continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 44% last year to 49% this year.

IKEA Restaurant Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

461 of 558
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IKEA Restaurant Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

324 of 545
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IKEA Restaurant Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

83 of 237
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IKEA Restaurant Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

281 of 546
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IKEA Restaurant Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

338 of 460
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IKEA Restaurant Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

271 of 532
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IKEA Restaurant Venue Congestion

Apr '23Mar '24

Singapore

IKEA Restaurant has successfully improved guest experience, as their "Venue Congestion" satisfaction score jumped from 17% last year to an 21% this year.

Satisfaction Score

21%
4pp

Aspect Rank

56 of 544
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IKEA Restaurant Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

277 of 534
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IKEA Restaurant Pricing

IKEA Restaurant is struggling to meet customer expectations, with a 6% decrease in satisfaction in Pricing aspect, falling from 86% last year to 80% this year.

IKEA Restaurant Price

Apr '23Mar '24

Singapore

IKEA Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 86% last year to 79% this year.

Satisfaction Score

79%
7pp

Aspect Rank

177 of 559
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IKEA Restaurant Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

310 of 479
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IKEA Restaurant Service

IKEA Restaurant continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 69% to 70% this year.

IKEA Restaurant Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

192 of 335
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IKEA Restaurant Dining Options

Apr '23Mar '24

Singapore

IKEA Restaurant has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Dining Options rising from 84% to 90% this year.

Satisfaction Score

90%
6pp

Aspect Rank

244 of 559
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IKEA Restaurant Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

17 of 181
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IKEA Restaurant Waiting Time

Apr '23Mar '24

Singapore

IKEA Restaurant has shown an increase in Waiting Time, with a jump from 56% last year to an impressive 63% this year.

Satisfaction Score

63%
7pp

Aspect Rank

181 of 555
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IKEA Restaurant Order Processing

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

318 of 558
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IKEA Restaurant Staff

IKEA Restaurant is still the go-to place for customers, as their Staff score remains high at 50%, consistent with last year's score.

IKEA Restaurant Staff Friendliness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

555 of 559
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IKEA Restaurant Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

187 of 523
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IKEA Restaurant Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

71 of 269
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IKEA Restaurant Staff Members

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

352 of 559
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