Hopscotch (Capitol) Brand Profile
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) has a much lower satisfaction score for its Pricing compared to its other aspects. However, Hopscotch (Capitol) has succeeded in its Location aspect, with a 94% satisfaction score.
Hopscotch (Capitol) Satisfaction Trend
Jan '24 — Jun '24
Singapore
Hopscotch (Capitol)'s brand satisfaction has decreased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Hopscotch (Capitol) Food and Drinks
Hopscotch (Capitol) has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 86% this year.
Hopscotch (Capitol) Food Quality
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 47% last year to 51% this year.
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Aspect Rank
Hopscotch (Capitol) Menu Selection
Jul '23 — Jun '24
Singapore
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Hopscotch (Capitol) Dishes
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 77% this year.
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Drinks
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Location
Use Realytics to know more about Hopscotch (Capitol)
Hopscotch (Capitol) Views and Surroundings
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Place
Hopscotch (Capitol) is one of the most promising brand to delight customers. Use Realytics to know more
Hopscotch (Capitol) Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Options for different visitors
Jul '23 — Jun '24
Singapore
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Hopscotch (Capitol) Venue Congestion
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) remains a consumer favourite, maintaining a consistent 43% satisfaction score in Venue Congestion aspect for both this year and last year.
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Aspect Rank
Hopscotch (Capitol) Pricing
Hopscotch (Capitol) continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 67% to 76% this year.
Hopscotch (Capitol) Price
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Price rising from 64% to 76% this year.
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Promotions
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) is still the go-to place for customers, as their Promotions score remains high at 77%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Service
Hopscotch (Capitol) has shown an increase in Service, with a jump from 79% last year to an impressive 89% this year.
Hopscotch (Capitol) Dining Options
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Waiting Time
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) continues to evolve, with a 11% increase in customer satisfaction of Waiting Time, climbing from 27% last year to 38% this year.
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Order Processing
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 45% last year to an 68% this year.
Satisfaction Score
Aspect Rank
Hopscotch (Capitol) Staff
Hopscotch (Capitol) continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 88% to 90% this year.
Hopscotch (Capitol) Staff Friendliness
Jul '23 — Jun '24
Singapore
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Aspect Rank
Hopscotch (Capitol) Staff Attentiveness
Jul '23 — Jun '24
Singapore
Hopscotch (Capitol) has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Staff Attentiveness rising from 67% to 85% this year.
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Hopscotch (Capitol) Staff Members
Jul '23 — Jun '24
Singapore
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