Heavenly Wang Brand Profile
Jul '23 — Jun '24
Singapore
Heavenly Wang has a much lower satisfaction score for its Pricing compared to its other aspects. However, Heavenly Wang has succeeded in its Food and Drinks aspect, with a 48% satisfaction score.
Heavenly Wang Satisfaction Trend
Jan '24 — Jun '24
Singapore
Heavenly Wang's brand satisfaction has decreased compared to previous month and now stands at 36%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Heavenly Wang Food and Drinks
Heavenly Wang is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 57% last year to 48% this year.
Heavenly Wang Food Quality
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Heavenly Wang Dishes
Jul '23 — Jun '24
Singapore
Heavenly Wang is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 58% last year to 53% this year.
Satisfaction Score
Aspect Rank
Heavenly Wang Drinks
Jul '23 — Jun '24
Singapore
Heavenly Wang is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 69% last year to 45% this year.
Satisfaction Score
Aspect Rank
Heavenly Wang Place
Heavenly Wang has shown an increase in Place, with a jump from 41% last year to an impressive 46% this year.
Heavenly Wang Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Heavenly Wang is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 9% decrease in customer satisfaction, dropping from 45% last year to 36% this year.
Satisfaction Score
Aspect Rank
Heavenly Wang Pricing
Heavenly Wang is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Pricing aspect satisfaction score, dropping from 52% to 40% this year.
Heavenly Wang Price
Jul '23 — Jun '24
Singapore
Heavenly Wang is losing some of its appeal, with a concerning 11% decrease in satisfaction for Price dropping from 52% last year to 41% this year.
Satisfaction Score
Aspect Rank
Heavenly Wang Service
Heavenly Wang is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 44% last year to 40% this year.
Heavenly Wang Waiting Time
Jul '23 — Jun '24
Singapore
Heavenly Wang continues to evolve, with a 9% increase in customer satisfaction of Waiting Time, climbing from 42% last year to 51% this year.
Satisfaction Score
Aspect Rank
Heavenly Wang Staff
Heavenly Wang has successfully improved guest experience, as their "Staff" satisfaction score jumped from 42% last year to an 46% this year.
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