Heavenly Wang Brand Profile
Aug '23 — Jul '24
Singapore
Heavenly Wang has a much lower satisfaction score for its Pricing compared to its other aspects. However, Heavenly Wang has succeeded in its Place aspect, with a 49% satisfaction score.
Heavenly Wang Satisfaction Trend
Feb '24 — Jul '24
Singapore
Heavenly Wang's brand satisfaction has increased compared to previous month and now stands at 47%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Heavenly Wang Food and Drinks
Heavenly Wang is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 54% last year to 49% this year.
Heavenly Wang Portion Size
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 44% satisfaction score in Portion Size aspect for both this year and last year.
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Heavenly Wang Food Quality
Aug '23 — Jul '24
Singapore
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Heavenly Wang Menu Selection
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Menu Selection score remains high at 84%, consistent with last year's score.
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Heavenly Wang Dishes
Aug '23 — Jul '24
Singapore
Heavenly Wang is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 56% last year to 53% this year.
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Heavenly Wang Drinks
Aug '23 — Jul '24
Singapore
Heavenly Wang is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 55% last year to 49% this year.
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Heavenly Wang Place
Heavenly Wang has shown an increase in Place, with a jump from 42% last year to an impressive 49% this year.
Heavenly Wang Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Heavenly Wang Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Heavenly Wang is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 12% decrease in customer satisfaction, dropping from 51% last year to 39% this year.
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Heavenly Wang Options for different visitors
Aug '23 — Jul '24
Singapore
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Heavenly Wang Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
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Heavenly Wang Comfort
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.
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Heavenly Wang Venue Congestion
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Venue Congestion score remains high at 44%, consistent with last year's score.
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Heavenly Wang Dining Area
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 40% satisfaction score in Dining Area aspect for both this year and last year.
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Heavenly Wang Work and study friendly
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Work and study friendly score remains high at 50%, consistent with last year's score.
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Heavenly Wang Pricing
Heavenly Wang is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Pricing aspect satisfaction score, dropping from 44% to 38% this year.
Heavenly Wang Price
Aug '23 — Jul '24
Singapore
Heavenly Wang is losing some of its appeal, with a concerning 6% decrease in satisfaction for Price dropping from 46% last year to 40% this year.
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Heavenly Wang Promotions
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 25% satisfaction score in Promotions aspect for both this year and last year.
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Heavenly Wang Service
Heavenly Wang is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 41% last year to 40% this year.
Heavenly Wang Billing and Payment
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Billing and Payment score remains high at 33%, consistent with last year's score.
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Heavenly Wang Opening Hours
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 75% satisfaction score in Opening Hours aspect for both this year and last year.
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Heavenly Wang Dining Options
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Dining Options score remains high at 75%, consistent with last year's score.
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Heavenly Wang Online Facilities
Aug '23 — Jul '24
Singapore
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Heavenly Wang Waiting Time
Aug '23 — Jul '24
Singapore
Heavenly Wang continues to evolve, with a 14% increase in customer satisfaction of Waiting Time, climbing from 36% last year to 50% this year.
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Heavenly Wang Order Processing
Aug '23 — Jul '24
Singapore
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Heavenly Wang Staff
Heavenly Wang has successfully improved guest experience, as their "Staff" satisfaction score jumped from 43% last year to an 46% this year.
Heavenly Wang Staff Competence
Aug '23 — Jul '24
Singapore
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Heavenly Wang Staff Friendliness
Aug '23 — Jul '24
Singapore
Heavenly Wang remains a consumer favourite, maintaining a consistent 46% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Heavenly Wang Staff Attentiveness
Aug '23 — Jul '24
Singapore
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Heavenly Wang Staff Avaliability
Aug '23 — Jul '24
Singapore
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Heavenly Wang Staff Members
Aug '23 — Jul '24
Singapore
Heavenly Wang is still the go-to place for customers, as their Staff Members score remains high at 42%, consistent with last year's score.
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