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Reporting period: Jul '23Jun '24

GRETL German Burgergrill | TAMPINES MART Overview

<10 Places
Restaurant

Brand Satisfaction

81%
1pp

Country Rank

Singapore
489 of 745

Category Rank

Restaurant
356 of 523

Rating Score

4.1

Sales Power

Sales Index

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GRETL German Burgergrill | TAMPINES MART Brand Profile

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART has a much lower satisfaction score for its Pricing compared to its other aspects. However, GRETL German Burgergrill | TAMPINES MART has succeeded in its Staff aspect, with a 83% satisfaction score.

Staff
83%
20pp
Place
82%
6pp
Food and Drinks
80%
3pp
Service
77%
10pp
Pricing
76%
12pp
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GRETL German Burgergrill | TAMPINES MART Satisfaction Trend

Jan '24Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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GRETL German Burgergrill | TAMPINES MART Food and Drinks

GRETL German Burgergrill | TAMPINES MART is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 83% last year to 80% this year.

GRETL German Burgergrill | TAMPINES MART Food Quality

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 43% this year.

Satisfaction Score

43%
2pp

Aspect Rank

453 of 523
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GRETL German Burgergrill | TAMPINES MART Menu Selection

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

46 of 517
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GRETL German Burgergrill | TAMPINES MART Dishes

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

259 of 523
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Satisfaction Score

Aspect Rank

61 of 510
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GRETL German Burgergrill | TAMPINES MART Place

GRETL German Burgergrill | TAMPINES MART is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 88% last year to 82% this year.

GRETL German Burgergrill | TAMPINES MART Atmosphere and Décor

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

198 of 521
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GRETL German Burgergrill | TAMPINES MART Pricing

GRETL German Burgergrill | TAMPINES MART has shown an increase in Pricing, with a jump from 64% last year to an impressive 76% this year.

GRETL German Burgergrill | TAMPINES MART Price

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART continues to evolve, with a 11% increase in customer satisfaction of Price, climbing from 64% last year to 75% this year.

Satisfaction Score

75%
11pp

Aspect Rank

201 of 523
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GRETL German Burgergrill | TAMPINES MART Service

GRETL German Burgergrill | TAMPINES MART has successfully improved guest experience, as their "Service" satisfaction score jumped from 67% last year to an 77% this year.

GRETL German Burgergrill | TAMPINES MART Dining Options

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART is facing challenges in evolving its Dining Options aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

265 of 523
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GRETL German Burgergrill | TAMPINES MART Staff

GRETL German Burgergrill | TAMPINES MART continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 63% to 83% this year.

GRETL German Burgergrill | TAMPINES MART Staff Friendliness

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Staff Friendliness rising from 66% to 83% this year.

Satisfaction Score

83%
17pp

Aspect Rank

377 of 523
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GRETL German Burgergrill | TAMPINES MART Staff Members

Jul '23Jun '24

Singapore

GRETL German Burgergrill | TAMPINES MART is still the go-to place for customers, as their Staff Members score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

193 of 521
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