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Reporting period: Apr '23Mar '24

GRETL German Burgergrill | TAMPINES MART Overview

<10 Places
Restaurant

Brand Satisfaction

81%
1pp

Country Rank

Singapore
504 of 806

Category Rank

Restaurant
352 of 559

Rating Score

4

Sales Power

Sales Index

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GRETL German Burgergrill | TAMPINES MART Brand Profile

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART has a much lower satisfaction score for its Location compared to its other aspects. However, GRETL German Burgergrill | TAMPINES MART has succeeded in its Pricing aspect, with a 91% satisfaction score.

Pricing
91%
36pp
Place
87%
Staff
81%
13pp
Food and Drinks
81%
4pp
Service
72%
3pp
Location
0%
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GRETL German Burgergrill | TAMPINES MART Food and Drinks

GRETL German Burgergrill | TAMPINES MART is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 85% last year to 81% this year.

GRETL German Burgergrill | TAMPINES MART Portion Size

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is struggling to meet customer expectations, with a 13% decrease in satisfaction in Portion Size aspect, falling from 96% last year to 83% this year.

Satisfaction Score

83%
13pp

Aspect Rank

113 of 553
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GRETL German Burgergrill | TAMPINES MART Food Quality

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 52% last year to 42% this year.

Satisfaction Score

42%
10pp

Aspect Rank

478 of 559
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GRETL German Burgergrill | TAMPINES MART Menu Selection

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

62 of 559
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GRETL German Burgergrill | TAMPINES MART Dishes

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is facing challenges in evolving its Dishes aspect, with a 1% decrease in customer satisfaction, dropping from 84% last year to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

289 of 559
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GRETL German Burgergrill | TAMPINES MART Drinks

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART has shown an increase in Drinks, with a jump from 84% last year to an impressive 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

86 of 545
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GRETL German Burgergrill | TAMPINES MART Location

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GRETL German Burgergrill | TAMPINES MART Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

18 of 435
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GRETL German Burgergrill | TAMPINES MART Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

95 of 342
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GRETL German Burgergrill | TAMPINES MART Place

GRETL German Burgergrill | TAMPINES MART remains a consumer favourite, maintaining a consistent 87% satisfaction score in Place aspect for both this year and last year.

GRETL German Burgergrill | TAMPINES MART Atmosphere and Décor

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

222 of 558
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GRETL German Burgergrill | TAMPINES MART Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

432 of 545
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GRETL German Burgergrill | TAMPINES MART Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

159 of 237
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GRETL German Burgergrill | TAMPINES MART Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

382 of 546
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GRETL German Burgergrill | TAMPINES MART Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

71 of 460
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GRETL German Burgergrill | TAMPINES MART Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

413 of 532
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GRETL German Burgergrill | TAMPINES MART Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

377 of 544
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GRETL German Burgergrill | TAMPINES MART Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

219 of 534
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GRETL German Burgergrill | TAMPINES MART Work and study friendly

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

91 of 105
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GRETL German Burgergrill | TAMPINES MART Pricing

GRETL German Burgergrill | TAMPINES MART is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

80 of 559
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GRETL German Burgergrill | TAMPINES MART Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

160 of 479
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GRETL German Burgergrill | TAMPINES MART Service

GRETL German Burgergrill | TAMPINES MART is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 75% to 72% this year.

GRETL German Burgergrill | TAMPINES MART Billing and Payment

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

175 of 363
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GRETL German Burgergrill | TAMPINES MART Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

32 of 335
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GRETL German Burgergrill | TAMPINES MART Dining Options

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

220 of 559
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GRETL German Burgergrill | TAMPINES MART Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

125 of 181
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GRETL German Burgergrill | TAMPINES MART Waiting Time

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART is still the go-to place for customers, as their Waiting Time score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

224 of 555
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GRETL German Burgergrill | TAMPINES MART Order Processing

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

353 of 558
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GRETL German Burgergrill | TAMPINES MART Staff

GRETL German Burgergrill | TAMPINES MART continues to evolve, with a 13% increase in customer satisfaction of Staff, climbing from 68% last year to 81% this year.

GRETL German Burgergrill | TAMPINES MART Staff Competence

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

77 of 404
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GRETL German Burgergrill | TAMPINES MART Staff Friendliness

Apr '23Mar '24

Singapore

GRETL German Burgergrill | TAMPINES MART has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 69% last year to an 86% this year.

Satisfaction Score

86%
17pp

Aspect Rank

360 of 559
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GRETL German Burgergrill | TAMPINES MART Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

362 of 523
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GRETL German Burgergrill | TAMPINES MART Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

144 of 269
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GRETL German Burgergrill | TAMPINES MART Staff Members

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

410 of 559
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