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Reporting period: Jul '23Jun '24

Greendot AMK Hub Overview

10-100 Places
Restaurant

Brand Satisfaction

70%
6pp

Country Rank

Singapore
38 of 89

Category Rank

Restaurant
27 of 56

Rating Score

3.7

Sales Power

Sales Index

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Greendot AMK Hub Brand Profile

Jul '23Jun '24

Singapore

Greendot AMK Hub has a much lower satisfaction score for its Pricing compared to its other aspects. However, Greendot AMK Hub has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
4pp
Service
61%
12pp
Staff
58%
8pp
Place
56%
7pp
Pricing
53%
8pp
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Greendot AMK Hub Satisfaction Trend

Jan '24Jun '24

Singapore

Greendot AMK Hub's brand satisfaction has decreased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Greendot AMK Hub Food and Drinks

Greendot AMK Hub has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 79% this year.

Greendot AMK Hub Food Quality

Jul '23Jun '24

Singapore

Greendot AMK Hub continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 45% last year to 51% this year.

Satisfaction Score

51%
6pp

Aspect Rank

25 of 56
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Greendot AMK Hub Menu Selection

Jul '23Jun '24

Singapore

Greendot AMK Hub is losing some of its appeal, with a concerning 3% decrease in satisfaction for Menu Selection dropping from 91% last year to 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

7 of 56
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Greendot AMK Hub Dishes

Jul '23Jun '24

Singapore

Greendot AMK Hub has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 72% last year to an 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

20 of 56
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Greendot AMK Hub Place

Greendot AMK Hub continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 49% to 56% this year.

Greendot AMK Hub Pricing

Greendot AMK Hub is struggling to meet customer expectations, with a 8% decrease in satisfaction in Pricing aspect, falling from 61% last year to 53% this year.

Greendot AMK Hub Price

Jul '23Jun '24

Singapore

Greendot AMK Hub is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 60% last year to 47% this year.

Satisfaction Score

47%
13pp

Aspect Rank

40 of 56
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Greendot AMK Hub Service

Greendot AMK Hub has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Service rising from 49% to 61% this year.

Greendot AMK Hub Waiting Time

Jul '23Jun '24

Singapore

Greendot AMK Hub is facing challenges in evolving its Waiting Time aspect, with a 12% decrease in customer satisfaction, dropping from 65% last year to 53% this year.

Satisfaction Score

53%
12pp

Aspect Rank

29 of 56
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Greendot AMK Hub Staff

Greendot AMK Hub has shown an increase in Staff, with a jump from 50% last year to an impressive 58% this year.

Greendot AMK Hub Staff Friendliness

Jul '23Jun '24

Singapore

Greendot AMK Hub continues to evolve, with a 20% increase in customer satisfaction of Staff Friendliness, climbing from 46% last year to 66% this year.

Satisfaction Score

66%
20pp

Aspect Rank

30 of 56
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