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Reporting period: Jul '23Jun '24

Fish & Co. Overview

<10 Places
Restaurant

Brand Satisfaction

84%
10pp

Country Rank

Singapore
427 of 745

Category Rank

Restaurant
316 of 523

Rating Score

4.1

Sales Power

Sales Index

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Fish & Co. Brand Profile

Jul '23Jun '24

Singapore

Fish & Co. has a much lower satisfaction score for its Place compared to its other aspects. However, Fish & Co. has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
14pp
Service
81%
11pp
Staff
80%
3pp
Pricing
78%
10pp
Place
75%
1pp
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Fish & Co. Satisfaction Trend

Jan '24Jun '24

Singapore

Fish & Co.'s brand satisfaction has decreased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Fish & Co. Food and Drinks

Fish & Co. has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 88% this year.

Satisfaction Score

Aspect Rank

67 of 514
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Fish & Co. Food Quality

Jul '23Jun '24

Singapore

Fish & Co. continues to evolve, with a 23% increase in customer satisfaction of Food Quality, climbing from 39% last year to 62% this year.

Satisfaction Score

62%
23pp

Aspect Rank

286 of 523
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Fish & Co. Dishes

Jul '23Jun '24

Singapore

Fish & Co. has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 74% last year to an 85% this year.

Satisfaction Score

85%
11pp

Aspect Rank

225 of 523
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Fish & Co. Place

Fish & Co. continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 74% to 75% this year.

Fish & Co. Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Fish & Co.link

Satisfaction Score

Aspect Rank

225 of 521
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Fish & Co. Venue Congestion

Jul '23Jun '24

Singapore

Fish & Co. remains a consumer favourite, maintaining a consistent 26% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

26%

Aspect Rank

48 of 510
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Fish & Co. Pricing

Fish & Co. has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Pricing rising from 68% to 78% this year.

Fish & Co. Price

Jul '23Jun '24

Singapore

Fish & Co. has shown an increase in Price, with a jump from 70% last year to an impressive 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

171 of 523
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Fish & Co. Service

Fish & Co. continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 70% last year to 81% this year.

Fish & Co. Dining Options

Jul '23Jun '24

Singapore

Fish & Co. has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 79% last year to an 90% this year.

Satisfaction Score

90%
11pp

Aspect Rank

250 of 523
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Fish & Co. Waiting Time

Jul '23Jun '24

Singapore

Fish & Co. continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 42% to 59% this year.

Satisfaction Score

59%
17pp

Aspect Rank

211 of 519
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Fish & Co. Order Processing

Jul '23Jun '24

Singapore

Fish & Co. is still the go-to place for customers, as their Order Processing score remains high at 58%, consistent with last year's score.

Satisfaction Score

58%

Aspect Rank

113 of 521
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Fish & Co. Staff

Fish & Co. has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff rising from 77% to 80% this year.

Fish & Co. Staff Friendliness

Jul '23Jun '24

Singapore

Fish & Co. has shown an increase in Staff Friendliness, with a jump from 85% last year to an impressive 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

358 of 523
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Fish & Co. Staff Attentiveness

Jul '23Jun '24

Singapore

Fish & Co. remains a consumer favourite, maintaining a consistent 65% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

169 of 484
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Fish & Co. Staff Members

Jul '23Jun '24

Singapore

Fish & Co. is still the go-to place for customers, as their Staff Members score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

242 of 521
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