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Reporting period: Feb '23Jan '24

Fish & Co. Overview

<10 Places
Restaurant

Brand Satisfaction

82%
7pp

Country Rank

Singapore
402 of 711

Category Rank

Restaurant
286 of 501

Rating Score

4.2

Sales Power

Sales Index

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Fish & Co. Brand Profile

Feb '23Jan '24

Singapore

Fish & Co. has a much lower satisfaction score for its Location compared to its other aspects. However, Fish & Co. has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
11pp
Pricing
80%
11pp
Staff
80%
2pp
Service
78%
4pp
Place
71%
Location
0%
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Fish & Co. Food and Drinks

Fish & Co. has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 86% this year.

Fish & Co. Portion Size

Feb '23Jan '24

Singapore

Fish & Co. remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

65 of 495
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Fish & Co. Food Quality

Feb '23Jan '24

Singapore

Fish & Co. continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 53% last year to 66% this year.

Satisfaction Score

66%
13pp

Aspect Rank

275 of 502
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Fish & Co. Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

268 of 502
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Fish & Co. Dishes

Feb '23Jan '24

Singapore

Fish & Co. has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 84% this year.

Satisfaction Score

84%
13pp

Aspect Rank

224 of 502
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Fish & Co. Drinks

Feb '23Jan '24

Singapore

Fish & Co. is still the go-to place for customers, as their Drinks score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

117 of 494
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Fish & Co. Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

126 of 415
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Fish & Co. Location

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Fish & Co. Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

96 of 245
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Fish & Co. Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

307 of 314
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Fish & Co. Place

Fish & Co. remains a consumer favourite, maintaining a consistent 71% satisfaction score in Place aspect for both this year and last year.

Fish & Co. Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

160 of 499
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Fish & Co. Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

323 of 489
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Fish & Co. Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

425 of 492
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Fish & Co. Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

300 of 394
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Fish & Co. Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

377 of 484
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Fish & Co. Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

56 of 492
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Fish & Co. Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

454 of 471
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Fish & Co. Pricing

Fish & Co. continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 69% to 80% this year.

Fish & Co. Price

Feb '23Jan '24

Singapore

Fish & Co. has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Price rising from 70% to 79% this year.

Satisfaction Score

79%
9pp

Aspect Rank

157 of 502
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Fish & Co. Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

213 of 424
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Fish & Co. Service

Fish & Co. has shown an increase in Service, with a jump from 74% last year to an impressive 78% this year.

Fish & Co. Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

220 of 365
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Fish & Co. Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

190 of 293
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Fish & Co. Dining Options

Feb '23Jan '24

Singapore

Fish & Co. continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 79% last year to 80% this year.

Satisfaction Score

80%
1pp

Aspect Rank

292 of 501
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Fish & Co. Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

186 of 290
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Fish & Co. Waiting Time

Feb '23Jan '24

Singapore

Fish & Co. is losing some of its appeal, with a concerning 10% decrease in satisfaction for Waiting Time dropping from 60% last year to 50% this year.

Satisfaction Score

50%
10pp

Aspect Rank

211 of 502
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Fish & Co. Order Processing

Feb '23Jan '24

Singapore

Fish & Co. is still the go-to place for customers, as their Order Processing score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

105 of 501
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Fish & Co. Staff

Fish & Co. has successfully improved guest experience, as their "Staff" satisfaction score jumped from 78% last year to an 80% this year.

Fish & Co. Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

262 of 376
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Fish & Co. Staff Friendliness

Feb '23Jan '24

Singapore

Fish & Co. remains a consumer favourite, maintaining a consistent 84% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

330 of 502
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Fish & Co. Staff Attentiveness

Feb '23Jan '24

Singapore

Fish & Co. continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 69% to 79% this year.

Satisfaction Score

79%
10pp

Aspect Rank

184 of 485
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Fish & Co. Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

55 of 253
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Fish & Co. Staff Members

Feb '23Jan '24

Singapore

Fish & Co. is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Members aspect, falling from 74% last year to 64% this year.

Satisfaction Score

64%
10pp

Aspect Rank

208 of 500
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