Fish & Co Brand Profile
Aug '23 — Jul '24
Singapore
Fish & Co has a much lower satisfaction score for its Place compared to its other aspects. However, Fish & Co has succeeded in its Food and Drinks aspect, with a 87% satisfaction score.
Fish & Co Satisfaction Trend
Feb '24 — Jul '24
Singapore
Fish & Co's brand satisfaction has increased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Fish & Co Food and Drinks
Fish & Co has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 87% this year.
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Aspect Rank
Fish & Co Food Quality
Aug '23 — Jul '24
Singapore
Fish & Co continues to evolve, with a 16% increase in customer satisfaction of Food Quality, climbing from 45% last year to 61% this year.
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Fish & Co Menu Selection
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 85% satisfaction score in Menu Selection aspect for both this year and last year.
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Fish & Co Dishes
Aug '23 — Jul '24
Singapore
Fish & Co has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 76% last year to an 83% this year.
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Fish & Co Drinks
Aug '23 — Jul '24
Singapore
Fish & Co is still the go-to place for customers, as their Drinks score remains high at 82%, consistent with last year's score.
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Fish & Co Place
Fish & Co continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 72% to 76% this year.
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Fish & Co Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 70% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Fish & Co Options for different visitors
Aug '23 — Jul '24
Singapore
Fish & Co is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.
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Fish & Co Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
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Fish & Co Comfort
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 71% satisfaction score in Comfort aspect for both this year and last year.
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Fish & Co Venue Congestion
Aug '23 — Jul '24
Singapore
Fish & Co has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Venue Congestion rising from 24% to 26% this year.
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Fish & Co Dining Area
Aug '23 — Jul '24
Singapore
Fish & Co is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.
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Aspect Rank
Fish & Co Pricing
Fish & Co has shown an increase in Pricing, with a jump from 66% last year to an impressive 79% this year.
Fish & Co Price
Aug '23 — Jul '24
Singapore
Fish & Co continues to evolve, with a 10% increase in customer satisfaction of Price, climbing from 69% last year to 79% this year.
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Fish & Co Promotions
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.
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Aspect Rank
Fish & Co Service
Fish & Co has successfully improved guest experience, as their "Service" satisfaction score jumped from 69% last year to an 82% this year.
Fish & Co Billing and Payment
Aug '23 — Jul '24
Singapore
Fish & Co is still the go-to place for customers, as their Billing and Payment score remains high at 33%, consistent with last year's score.
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Fish & Co Dining Options
Aug '23 — Jul '24
Singapore
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Fish & Co Waiting Time
Aug '23 — Jul '24
Singapore
Fish & Co continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 34% to 61% this year.
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Fish & Co Order Processing
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 57% satisfaction score in Order Processing aspect for both this year and last year.
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Fish & Co Staff
Fish & Co has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff rising from 76% to 80% this year.
Fish & Co Staff Competence
Aug '23 — Jul '24
Singapore
Fish & Co is still the go-to place for customers, as their Staff Competence score remains high at 86%, consistent with last year's score.
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Fish & Co Staff Friendliness
Aug '23 — Jul '24
Singapore
Fish & Co has shown an increase in Staff Friendliness, with a jump from 84% last year to an impressive 88% this year.
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Fish & Co Staff Attentiveness
Aug '23 — Jul '24
Singapore
Fish & Co remains a consumer favourite, maintaining a consistent 61% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Fish & Co Staff Members
Aug '23 — Jul '24
Singapore
Fish & Co is losing some of its appeal, with a concerning 4% decrease in satisfaction for Staff Members dropping from 66% last year to 62% this year.
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