Din Tai Fung Brand Profile
Jul '23 — Jun '24
Singapore
Din Tai Fung has a much lower satisfaction score for its Pricing compared to its other aspects. However, Din Tai Fung has succeeded in its Food and Drinks aspect, with a 80% satisfaction score.
Din Tai Fung Satisfaction Trend
Jan '24 — Jun '24
Singapore
Din Tai Fung's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Din Tai Fung Food and Drinks
Din Tai Fung is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 81% last year to 80% this year.
Din Tai Fung Food Quality
Jul '23 — Jun '24
Singapore
Din Tai Fung is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 63% last year to 62% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Menu Selection
Jul '23 — Jun '24
Singapore
Din Tai Fung is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 60% last year to 52% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Dishes
Jul '23 — Jun '24
Singapore
Din Tai Fung has shown an increase in Dishes, with a jump from 78% last year to an impressive 79% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Place
Din Tai Fung continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 54% last year to 57% this year.
Din Tai Fung Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Din Tai Fung remains a consumer favourite, maintaining a consistent 89% satisfaction score in Atmosphere and Décor aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Din Tai Fung Comfort
Jul '23 — Jun '24
Singapore
Din Tai Fung is still the go-to place for customers, as their Comfort score remains high at 54%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Din Tai Fung Venue Congestion
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Din Tai Fung Pricing
Din Tai Fung is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 42% last year to 40% this year.
Din Tai Fung Price
Jul '23 — Jun '24
Singapore
Din Tai Fung is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Price aspect satisfaction score, dropping from 42% to 39% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Service
Din Tai Fung has successfully improved guest experience, as their "Service" satisfaction score jumped from 64% last year to an 69% this year.
Din Tai Fung Dining Options
Jul '23 — Jun '24
Singapore
Din Tai Fung continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 75% to 84% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Waiting Time
Jul '23 — Jun '24
Singapore
Din Tai Fung has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Waiting Time rising from 52% to 59% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Order Processing
Jul '23 — Jun '24
Singapore
Din Tai Fung is losing some of its appeal, with a concerning 6% decrease in satisfaction for Order Processing dropping from 50% last year to 44% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Staff
Din Tai Fung has shown an increase in Staff, with a jump from 64% last year to an impressive 76% this year.
Din Tai Fung Staff Friendliness
Jul '23 — Jun '24
Singapore
Din Tai Fung continues to evolve, with a 9% increase in customer satisfaction of Staff Friendliness, climbing from 71% last year to 80% this year.
Satisfaction Score
Aspect Rank
Din Tai Fung Staff Attentiveness
Jul '23 — Jun '24
Singapore
Din Tai Fung remains a consumer favourite, maintaining a consistent 77% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Din Tai Fung Staff Members
Jul '23 — Jun '24
Singapore
Din Tai Fung has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 47% last year to an 57% this year.
Satisfaction Score
Aspect Rank
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