Délifrance Brand Profile
Jul '23 — Jun '24
Singapore
Délifrance has a much lower satisfaction score for its Place compared to its other aspects. However, Délifrance has succeeded in its Staff aspect, with a 67% satisfaction score.
Délifrance Satisfaction Trend
Jan '24 — Jun '24
Singapore
Délifrance's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Délifrance Food and Drinks
Délifrance has shown an increase in Food and Drinks, with a jump from 58% last year to an impressive 63% this year.
Délifrance Food Quality
Jul '23 — Jun '24
Singapore
Délifrance continues to evolve, with a 23% increase in customer satisfaction of Food Quality, climbing from 11% last year to 34% this year.
Satisfaction Score
Aspect Rank
Délifrance Dishes
Jul '23 — Jun '24
Singapore
Délifrance has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 58% last year to an 63% this year.
Satisfaction Score
Aspect Rank
Délifrance Place
Délifrance is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 66% last year to 60% this year.
Délifrance Service
Délifrance is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 70% last year to 65% this year.
Délifrance Waiting Time
Jul '23 — Jun '24
Singapore
Délifrance is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 67% last year to 50% this year.
Satisfaction Score
Aspect Rank
Délifrance Staff
Délifrance continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 65% to 67% this year.
Délifrance Staff Friendliness
Jul '23 — Jun '24
Singapore
Délifrance has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Staff Friendliness rising from 71% to 77% this year.
Satisfaction Score
Aspect Rank