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Reporting period: Apr '23Mar '24

DaXi 大喜 - VivoCity Overview

<10 Places
Restaurant

Brand Satisfaction

81%
3pp

Country Rank

Singapore
521 of 806

Category Rank

Restaurant
366 of 559

Rating Score

3.8

Sales Power

Sales Index

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DaXi 大喜 - VivoCity Brand Profile

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity has a much lower satisfaction score for its Staff compared to its other aspects. However, DaXi 大喜 - VivoCity has succeeded in its Service aspect, with a 84% satisfaction score.

Service
84%
Pricing
81%
1pp
Food and Drinks
80%
3pp
Place
76%
3pp
Staff
76%
20pp
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DaXi 大喜 - VivoCity Food and Drinks

DaXi 大喜 - VivoCity is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 83% last year to 80% this year.

DaXi 大喜 - VivoCity Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

314 of 553
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DaXi 大喜 - VivoCity Food Quality

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity is struggling to meet customer expectations, with a 12% decrease in satisfaction in Food Quality aspect, falling from 49% last year to 37% this year.

Satisfaction Score

37%
12pp

Aspect Rank

497 of 559
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DaXi 大喜 - VivoCity Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

371 of 559
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DaXi 大喜 - VivoCity Dishes

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 78% this year.

Satisfaction Score

78%
6pp

Aspect Rank

388 of 559
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DaXi 大喜 - VivoCity Drinks

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

425 of 545
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DaXi 大喜 - VivoCity Place

DaXi 大喜 - VivoCity is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 79% last year to 76% this year.

DaXi 大喜 - VivoCity Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

483 of 558
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DaXi 大喜 - VivoCity Cleanliness and Hygiene

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

411 of 545
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DaXi 大喜 - VivoCity Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

123 of 546
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DaXi 大喜 - VivoCity Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

380 of 460
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DaXi 大喜 - VivoCity Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

522 of 532
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DaXi 大喜 - VivoCity Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

491 of 544
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DaXi 大喜 - VivoCity Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

396 of 534
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DaXi 大喜 - VivoCity Pricing

DaXi 大喜 - VivoCity has shown an increase in Pricing, with a jump from 80% last year to an impressive 81% this year.

DaXi 大喜 - VivoCity Price

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 79% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

166 of 559
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DaXi 大喜 - VivoCity Service

DaXi 大喜 - VivoCity remains a consumer favourite, maintaining a consistent 84% satisfaction score in Service aspect for both this year and last year.

DaXi 大喜 - VivoCity Dining Options

Apr '23Mar '24

Singapore

Use Realytics to know more about DaXi 大喜 - VivoCitylink

Satisfaction Score

Aspect Rank

494 of 559
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DaXi 大喜 - VivoCity Waiting Time

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity is still the go-to place for customers, as their Waiting Time score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

83 of 555
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DaXi 大喜 - VivoCity Order Processing

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

240 of 558
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DaXi 大喜 - VivoCity Staff

DaXi 大喜 - VivoCity is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Staff aspect satisfaction score, dropping from 96% to 76% this year.

DaXi 大喜 - VivoCity Staff Friendliness

Apr '23Mar '24

Singapore

DaXi 大喜 - VivoCity is losing some of its appeal, with a concerning 21% decrease in satisfaction for Staff Friendliness dropping from 100% last year to 79% this year.

Satisfaction Score

79%
21pp

Aspect Rank

394 of 559
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DaXi 大喜 - VivoCity Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

506 of 523
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DaXi 大喜 - VivoCity Staff Members

Apr '23Mar '24

Singapore

Use Realytics to know more about DaXi 大喜 - VivoCitylink

Satisfaction Score

Aspect Rank

358 of 559
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