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Reporting period: Feb '23Jan '24

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Overview

<10 Places
Cafe

Brand Satisfaction

84%
2pp

Country Rank

Singapore
362 of 711

Category Rank

Cafe
32 of 72

Rating Score

4.2

Sales Power

Sales Index

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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Brand Profile

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has a much lower satisfaction score for its Location compared to its other aspects. However, Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
Pricing
82%
19pp
Place
76%
1pp
Staff
70%
14pp
Service
62%
19pp
Location
0%
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Food and Drinks

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) remains a consumer favourite, maintaining a consistent 90% satisfaction score in Food and Drinks aspect for both this year and last year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

40 of 70
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Food Quality

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has shown an increase in Food Quality, with a jump from 77% last year to an impressive 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

7 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Dishes

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Drinks

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is losing some of its appeal, with a concerning 2% decrease in satisfaction for Drinks dropping from 83% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

44 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Location

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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 40
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 60
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 51
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Transport Accessibility

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

8 of 16
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Place

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 77% last year to 76% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Atmosphere and Décor

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

21 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

49 of 69
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

7 of 34
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

42 of 71
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

42 of 54
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 70
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

31 of 70
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 69
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Pricing

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) continues to evolve, with a 19% increase in customer satisfaction of Pricing, climbing from 63% last year to 82% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Price

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has successfully improved guest experience, as their "Price" satisfaction score jumped from 58% last year to an 82% this year.

Satisfaction Score

82%
24pp

Aspect Rank

11 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

44 of 53
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Service

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 81% last year to 62% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 57
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 49
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

66 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

65 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

53 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is facing challenges in evolving its Staff aspect, with a 14% decrease in customer satisfaction, dropping from 84% last year to 70% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 46
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Friendliness

Feb '23Jan '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Friendliness aspect satisfaction score, dropping from 86% to 81% this year.

Satisfaction Score

81%
5pp

Aspect Rank

49 of 72
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 66
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

3 of 29
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

38 of 71
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