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Reporting period: Jul '23Jun '24

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Overview

<10 Places
Cafe

Brand Satisfaction

76%
14pp

Country Rank

Singapore
587 of 745

Category Rank

Cafe
61 of 84

Rating Score

4

Sales Power

Sales Index

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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Brand Profile

Jul '23Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has a much lower satisfaction score for its Service compared to its other aspects. However, Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
8pp
Staff
68%
22pp
Place
61%
20pp
Service
55%
35pp
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Satisfaction Trend

Jan '24Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks)'s brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Food and Drinks

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 93% last year to 85% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Dishes

Jul '23Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 94% last year to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

26 of 84
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Drinks

Jul '23Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 91% last year to 64% this year.

Satisfaction Score

64%
27pp

Aspect Rank

60 of 84
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Place

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is facing challenges in evolving its Place aspect, with a 20% decrease in customer satisfaction, dropping from 81% last year to 61% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Atmosphere and Décor

Jul '23Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

59 of 84
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Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Service

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is facing challenges in maintaining its customer experience, with a noticeable 35% decrease in their Service aspect satisfaction score, dropping from 90% to 55% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is losing some of its appeal, with a concerning 22% decrease in satisfaction for Staff dropping from 90% last year to 68% this year.

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) Staff Friendliness

Jul '23Jun '24

Singapore

Creamier Handcrafted Ice Cream and Coffee (Gillman Barracks) is struggling to meet customer expectations, with a 22% decrease in satisfaction in Staff Friendliness aspect, falling from 92% last year to 70% this year.

Satisfaction Score

70%
22pp

Aspect Rank

59 of 84
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