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Reporting period: Jul '23Jun '24

Coexist Coffee Co. Overview

<10 Places
Cafe

Brand Satisfaction

78%
3pp

Country Rank

Singapore
550 of 745

Category Rank

Cafe
52 of 84

Rating Score

4.1

Sales Power

Sales Index

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Coexist Coffee Co. Brand Profile

Jul '23Jun '24

Singapore

Coexist Coffee Co. has a much lower satisfaction score for its Pricing compared to its other aspects. However, Coexist Coffee Co. has succeeded in its Staff aspect, with a 82% satisfaction score.

Staff
82%
9pp
Place
82%
3pp
Food and Drinks
82%
1pp
Service
71%
8pp
Pricing
34%
7pp
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Coexist Coffee Co. Satisfaction Trend

Jan '24Jun '24

Singapore

Coexist Coffee Co.'s brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Coexist Coffee Co. Food and Drinks

Coexist Coffee Co. has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 82% this year.

Coexist Coffee Co. Food Quality

Jul '23Jun '24

Singapore

Coexist Coffee Co. continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 46% last year to 58% this year.

Satisfaction Score

58%
12pp

Aspect Rank

33 of 84
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Coexist Coffee Co. Dishes

Jul '23Jun '24

Singapore

Coexist Coffee Co. has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 73% last year to an 78% this year.

Satisfaction Score

78%
5pp

Aspect Rank

57 of 84
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Satisfaction Score

Aspect Rank

20 of 84
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Coexist Coffee Co. Place

Coexist Coffee Co. continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 79% to 82% this year.

Coexist Coffee Co. Atmosphere and Décor

Jul '23Jun '24

Singapore

Coexist Coffee Co. is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

45 of 84
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Coexist Coffee Co. Pricing

Coexist Coffee Co. is losing some of its appeal, with a concerning 7% decrease in satisfaction for Pricing dropping from 41% last year to 34% this year.

Coexist Coffee Co. Price

Jul '23Jun '24

Singapore

Coexist Coffee Co. is struggling to meet customer expectations, with a 8% decrease in satisfaction in Price aspect, falling from 40% last year to 32% this year.

Satisfaction Score

32%
8pp

Aspect Rank

63 of 84
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Coexist Coffee Co. Service

Coexist Coffee Co. has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Service rising from 63% to 71% this year.

Coexist Coffee Co. Dining Options

Jul '23Jun '24

Singapore

Coexist Coffee Co. has shown an increase in Dining Options, with a jump from 82% last year to an impressive 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

39 of 84
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Coexist Coffee Co. Staff

Coexist Coffee Co. continues to evolve, with a 9% increase in customer satisfaction of Staff, climbing from 73% last year to 82% this year.

Coexist Coffee Co. Staff Friendliness

Jul '23Jun '24

Singapore

Coexist Coffee Co. is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 78% last year to 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

56 of 84
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