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Reporting period: Feb '23Jan '24

Canopy Bishan Overview

<10 Places
Restaurant

Brand Satisfaction

77%
1pp

Country Rank

Singapore
327 of 433

Category Rank

Restaurant
240 of 316

Rating Score

3.8

Sales Power

Sales Index

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Canopy Bishan Brand Profile

Feb '23Jan '24

Singapore

Canopy Bishan has a much lower satisfaction score for its Location compared to its other aspects. However, Canopy Bishan has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
6pp
Staff
79%
10pp
Food and Drinks
79%
5pp
Service
74%
Pricing
34%
18pp
Location
0%
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Canopy Bishan Food and Drinks

Canopy Bishan has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 79% this year.

Canopy Bishan Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

177 of 313
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Canopy Bishan Food Quality

Feb '23Jan '24

Singapore

Canopy Bishan continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 46% last year to 57% this year.

Satisfaction Score

57%
11pp

Aspect Rank

236 of 316
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Canopy Bishan Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

250 of 315
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Canopy Bishan Dishes

Feb '23Jan '24

Singapore

Canopy Bishan has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 79% this year.

Satisfaction Score

79%
8pp

Aspect Rank

220 of 316
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Canopy Bishan Drinks

Feb '23Jan '24

Singapore

Canopy Bishan is losing some of its appeal, with a concerning 3% decrease in satisfaction for Drinks dropping from 67% last year to 64% this year.

Satisfaction Score

64%
3pp

Aspect Rank

96 of 312
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Canopy Bishan Location

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Canopy Bishan Parking

Feb '23Jan '24

Singapore

Canopy Bishan is struggling to meet customer expectations, with a 7% decrease in satisfaction in Parking aspect, falling from 94% last year to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

53 of 143
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Canopy Bishan Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

231 of 241
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Canopy Bishan Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

184 of 195
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Canopy Bishan Place

Canopy Bishan is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 92% last year to 86% this year.

Canopy Bishan Atmosphere and Décor

Feb '23Jan '24

Singapore

Canopy Bishan is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

148 of 316
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Canopy Bishan Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

230 of 305
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Canopy Bishan Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 110
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Canopy Bishan Options for different visitors

Feb '23Jan '24

Singapore

Canopy Bishan is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

63 of 310
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Canopy Bishan Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

227 of 259
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Canopy Bishan Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

222 of 301
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Canopy Bishan Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

246 of 306
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Canopy Bishan Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

188 of 298
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Canopy Bishan Pricing

Canopy Bishan is facing challenges in evolving its Pricing aspect, with a 18% decrease in customer satisfaction, dropping from 52% last year to 34% this year.

Canopy Bishan Price

Feb '23Jan '24

Singapore

Canopy Bishan is facing challenges in maintaining its customer experience, with a noticeable 27% decrease in their Price aspect satisfaction score, dropping from 48% to 21% this year.

Satisfaction Score

21%
27pp

Aspect Rank

298 of 316
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Canopy Bishan Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

223 of 260
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Canopy Bishan Service

Canopy Bishan remains a consumer favourite, maintaining a consistent 74% satisfaction score in Service aspect for both this year and last year.

Canopy Bishan Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

170 of 216
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Canopy Bishan Dining Options

Feb '23Jan '24

Singapore

Canopy Bishan is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dining Options dropping from 90% last year to 86% this year.

Satisfaction Score

86%
4pp

Aspect Rank

151 of 316
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Canopy Bishan Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

308 of 316
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Canopy Bishan Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

303 of 316
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Canopy Bishan Staff

Canopy Bishan continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 69% to 79% this year.

Canopy Bishan Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

42 of 237
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Canopy Bishan Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

269 of 316
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Canopy Bishan Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

218 of 303
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Canopy Bishan Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

136 of 159
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Canopy Bishan Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

273 of 316
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