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Reporting period: Jul '23Jun '24

CALI, Changi Overview

<10 Places
Bar and Pub

Brand Satisfaction

92%
2pp

Country Rank

Singapore
144 of 745

Category Rank

Bar and Pub
20 of 82

Rating Score

4.6

Sales Power

Sales Index

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CALI, Changi Brand Profile

Jul '23Jun '24

Singapore

CALI, Changi has a much lower satisfaction score for its Pricing compared to its other aspects. However, CALI, Changi has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
2pp
Staff
96%
5pp
Location
92%
Food and Drinks
91%
1pp
Service
91%
2pp
Pricing
75%
11pp
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CALI, Changi Satisfaction Trend

Jan '24Jun '24

Singapore

CALI, Changi's brand satisfaction has increased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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CALI, Changi Food and Drinks

CALI, Changi is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

7 of 81
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CALI, Changi Food Quality

Jul '23Jun '24

Singapore

CALI, Changi has shown an increase in Food Quality, with a jump from 64% last year to an impressive 87% this year.

Satisfaction Score

87%
23pp

Aspect Rank

7 of 82
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CALI, Changi Menu Selection

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 82
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CALI, Changi Dishes

Jul '23Jun '24

Singapore

CALI, Changi continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 89% last year to 90% this year.

Satisfaction Score

90%
1pp

Aspect Rank

21 of 82
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CALI, Changi Drinks

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 82
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CALI, Changi Location

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CALI, Changi Conveniently Situated

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

19 of 63
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CALI, Changi Place

CALI, Changi is one of the most promising brand to delight customers. Use Realytics to know more

CALI, Changi Atmosphere and Décor

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 82
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CALI, Changi Cleanliness and Hygiene

Jul '23Jun '24

Singapore

CALI, Changi remains a consumer favourite, maintaining a consistent 78% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

3 of 78
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CALI, Changi Options for different visitors

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 81
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Satisfaction Score

Aspect Rank

2 of 78
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CALI, Changi Venue Congestion

Jul '23Jun '24

Singapore

CALI, Changi is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

1 of 77
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CALI, Changi Dining Area

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

2 of 79
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CALI, Changi Pricing

CALI, Changi is losing some of its appeal, with a concerning 11% decrease in satisfaction for Pricing dropping from 86% last year to 75% this year.

CALI, Changi Price

Jul '23Jun '24

Singapore

CALI, Changi is struggling to meet customer expectations, with a 15% decrease in satisfaction in Price aspect, falling from 85% last year to 70% this year.

Satisfaction Score

70%
15pp

Aspect Rank

19 of 82
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CALI, Changi Service

CALI, Changi is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

11 of 82
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CALI, Changi Waiting Time

Jul '23Jun '24

Singapore

CALI, Changi remains a consumer favourite, maintaining a consistent 48% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

48%

Aspect Rank

10 of 82
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CALI, Changi Order Processing

Jul '23Jun '24

Singapore

CALI, Changi is still the go-to place for customers, as their Order Processing score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

10 of 82
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CALI, Changi Staff

CALI, Changi is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

12 of 82
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CALI, Changi Staff Attentiveness

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 81
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Satisfaction Score

Aspect Rank

11 of 82
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