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Reporting period: Feb '23Jan '24

café Q classified Overview

<10 Places
Cafe

Brand Satisfaction

68%

Country Rank

Singapore
405 of 433

Category Rank

Cafe
38 of 39

Rating Score

3.3

Sales Power

Sales Index

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café Q classified Brand Profile

Feb '23Jan '24

Singapore

café Q classified has a much lower satisfaction score for its Pricing compared to its other aspects. However, café Q classified has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
13pp
Service
71%
18pp
Food and Drinks
63%
6pp
Staff
63%
7pp
Location
0%
Pricing
0%
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café Q classified Food and Drinks

café Q classified has shown an increase in Food and Drinks, with a jump from 57% last year to an impressive 63% this year.

café Q classified Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 37
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café Q classified Food Quality

Feb '23Jan '24

Singapore

café Q classified remains a consumer favourite, maintaining a consistent 35% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

35%

Aspect Rank

36 of 39
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café Q classified Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 39
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café Q classified Dishes

Feb '23Jan '24

Singapore

café Q classified is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dishes dropping from 65% last year to 61% this year.

Satisfaction Score

61%
4pp

Aspect Rank

38 of 39
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café Q classified Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 39
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café Q classified Location

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café Q classified Views and Surroundings

Feb '23Jan '24

Singapore

café Q classified is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

4 of 32
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café Q classified Place

café Q classified continues to evolve, with a 13% increase in customer satisfaction of Place, climbing from 73% last year to 86% this year.

café Q classified Atmosphere and Décor

Feb '23Jan '24

Singapore

café Q classified is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

33 of 39
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café Q classified Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

18 of 36
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café Q classified Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

20 of 20
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café Q classified Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

29 of 38
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café Q classified Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 32
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café Q classified Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

35 of 38
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café Q classified Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 38
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café Q classified Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 37
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café Q classified Pricing

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café Q classified Price

Feb '23Jan '24

Singapore

café Q classified has successfully improved guest experience, as their "Price" satisfaction score jumped from 26% last year to an 33% this year.

Satisfaction Score

33%
7pp

Aspect Rank

31 of 39
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café Q classified Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 31
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café Q classified Service

café Q classified continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 53% to 71% this year.

café Q classified Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

27 of 27
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café Q classified Dining Options

Feb '23Jan '24

Singapore

café Q classified is still the go-to place for customers, as their Dining Options score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

22 of 39
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café Q classified Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

9 of 16
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café Q classified Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 39
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café Q classified Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 39
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café Q classified Staff

café Q classified has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff rising from 56% to 63% this year.

café Q classified Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 25
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café Q classified Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 39
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café Q classified Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 35
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café Q classified Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

3 of 16
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café Q classified Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 39
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