Burger King Brand Profile
Jul '23 — Jun '24
Singapore
Burger King has a much lower satisfaction score for its Pricing compared to its other aspects. However, Burger King has succeeded in its Staff aspect, with a 80% satisfaction score.
Burger King Satisfaction Trend
Jan '24 — Jun '24
Singapore
Burger King's brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Burger King Food and Drinks
Burger King has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 74% this year.
Burger King Food Quality
Jul '23 — Jun '24
Singapore
Burger King continues to evolve, with a 12% increase in customer satisfaction of Food Quality, climbing from 39% last year to 51% this year.
Satisfaction Score
Aspect Rank
Burger King Menu Selection
Jul '23 — Jun '24
Singapore
Burger King is losing some of its appeal, with a concerning 6% decrease in satisfaction for Menu Selection dropping from 59% last year to 53% this year.
Satisfaction Score
Aspect Rank
Burger King Dishes
Jul '23 — Jun '24
Singapore
Burger King has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 68% last year to an 72% this year.
Satisfaction Score
Aspect Rank
Burger King Place
Burger King continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 71% to 80% this year.
Burger King Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Burger King Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Burger King has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Cleanliness and Hygiene rising from 71% to 82% this year.
Satisfaction Score
Aspect Rank
Burger King Comfort
Jul '23 — Jun '24
Singapore
Burger King has shown an increase in Comfort, with a jump from 71% last year to an impressive 78% this year.
Satisfaction Score
Aspect Rank
Burger King Venue Congestion
Jul '23 — Jun '24
Singapore
Burger King continues to evolve, with a 10% increase in customer satisfaction of Venue Congestion, climbing from 37% last year to 47% this year.
Satisfaction Score
Aspect Rank
Burger King Dining Area
Jul '23 — Jun '24
Singapore
Burger King has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 69% last year to an 77% this year.
Satisfaction Score
Aspect Rank
Burger King Pricing
Burger King continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 55% to 68% this year.
Burger King Price
Jul '23 — Jun '24
Singapore
Burger King has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Price rising from 56% to 64% this year.
Satisfaction Score
Aspect Rank
Burger King Service
Burger King has shown an increase in Service, with a jump from 64% last year to an impressive 77% this year.
Burger King Dining Options
Jul '23 — Jun '24
Singapore
Burger King continues to evolve, with a 6% increase in customer satisfaction of Dining Options, climbing from 73% last year to 79% this year.
Satisfaction Score
Aspect Rank
Burger King Waiting Time
Jul '23 — Jun '24
Singapore
Burger King has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 49% last year to an 65% this year.
Satisfaction Score
Aspect Rank
Burger King Order Processing
Jul '23 — Jun '24
Singapore
Burger King continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 33% to 43% this year.
Satisfaction Score
Aspect Rank
Burger King Staff
Burger King has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Staff rising from 69% to 80% this year.
Burger King Staff Friendliness
Jul '23 — Jun '24
Singapore
Burger King has shown an increase in Staff Friendliness, with a jump from 81% last year to an impressive 86% this year.
Satisfaction Score
Aspect Rank
Burger King Staff Attentiveness
Jul '23 — Jun '24
Singapore
Burger King continues to evolve, with a 13% increase in customer satisfaction of Staff Attentiveness, climbing from 48% last year to 61% this year.
Satisfaction Score
Aspect Rank
Burger King Staff Avaliability
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Burger King Staff Members
Jul '23 — Jun '24
Singapore
Burger King has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 66% last year to an 82% this year.
Satisfaction Score
Aspect Rank
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