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Reporting period: Jul '23Jun '24

Bread Street Kitchen by Gordon Ramsay Overview

<10 Places
Restaurant

Brand Satisfaction

68%
3pp

Country Rank

Singapore
689 of 745

Category Rank

Restaurant
485 of 523

Rating Score

3.6

Sales Power

Sales Index

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Bread Street Kitchen by Gordon Ramsay Brand Profile

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bread Street Kitchen by Gordon Ramsay has succeeded in its Food and Drinks aspect, with a 70% satisfaction score.

Food and Drinks
70%
1pp
Staff
66%
12pp
Service
65%
2pp
Place
62%
10pp
Pricing
42%
11pp
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Bread Street Kitchen by Gordon Ramsay Satisfaction Trend

Jan '24Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bread Street Kitchen by Gordon Ramsay Food and Drinks

Bread Street Kitchen by Gordon Ramsay is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 71% last year to 70% this year.

Bread Street Kitchen by Gordon Ramsay Food Quality

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay has shown an increase in Food Quality, with a jump from 44% last year to an impressive 46% this year.

Satisfaction Score

46%
2pp

Aspect Rank

433 of 523
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Bread Street Kitchen by Gordon Ramsay Dishes

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 73% last year to 70% this year.

Satisfaction Score

70%
3pp

Aspect Rank

458 of 523
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Bread Street Kitchen by Gordon Ramsay Drinks

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay continues to evolve, with a 9% increase in customer satisfaction of Drinks, climbing from 79% last year to 88% this year.

Satisfaction Score

88%
9pp

Aspect Rank

79 of 510
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Bread Street Kitchen by Gordon Ramsay Place

Bread Street Kitchen by Gordon Ramsay is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 72% last year to 62% this year.

Bread Street Kitchen by Gordon Ramsay Atmosphere and Décor

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is facing challenges in evolving its Atmosphere and Décor aspect, with a 13% decrease in customer satisfaction, dropping from 100% last year to 87% this year.

Satisfaction Score

87%
13pp

Aspect Rank

359 of 521
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Bread Street Kitchen by Gordon Ramsay Pricing

Bread Street Kitchen by Gordon Ramsay is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Pricing aspect satisfaction score, dropping from 53% to 42% this year.

Bread Street Kitchen by Gordon Ramsay Price

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is losing some of its appeal, with a concerning 14% decrease in satisfaction for Price dropping from 44% last year to 30% this year.

Satisfaction Score

30%
14pp

Aspect Rank

470 of 523
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Bread Street Kitchen by Gordon Ramsay Service

Bread Street Kitchen by Gordon Ramsay is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 67% last year to 65% this year.

Bread Street Kitchen by Gordon Ramsay Dining Options

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 93% last year to 89% this year.

Satisfaction Score

89%
4pp

Aspect Rank

258 of 523
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Bread Street Kitchen by Gordon Ramsay Waiting Time

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 36% last year to an 44% this year.

Satisfaction Score

44%
8pp

Aspect Rank

271 of 519
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Bread Street Kitchen by Gordon Ramsay Staff

Bread Street Kitchen by Gordon Ramsay is facing challenges in evolving its Staff aspect, with a 12% decrease in customer satisfaction, dropping from 78% last year to 66% this year.

Bread Street Kitchen by Gordon Ramsay Staff Friendliness

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Staff Friendliness aspect satisfaction score, dropping from 87% to 68% this year.

Satisfaction Score

68%
19pp

Aspect Rank

411 of 523
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Bread Street Kitchen by Gordon Ramsay Staff Members

Jul '23Jun '24

Singapore

Bread Street Kitchen by Gordon Ramsay is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff Members dropping from 78% last year to 64% this year.

Satisfaction Score

64%
14pp

Aspect Rank

236 of 521
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