Bonchon Brand Profile
Jul '23 — Jun '24
Singapore
Bonchon has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bonchon has succeeded in its Place aspect, with a 95% satisfaction score.
Bonchon Satisfaction Trend
Jan '24 — Jun '24
Singapore
Bonchon's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bonchon Food and Drinks
Bonchon has shown an increase in Food and Drinks, with a jump from 70% last year to an impressive 78% this year.
Bonchon Food Quality
Jul '23 — Jun '24
Singapore
Bonchon continues to evolve, with a 32% increase in customer satisfaction of Food Quality, climbing from 35% last year to 67% this year.
Satisfaction Score
Aspect Rank
Bonchon Dishes
Jul '23 — Jun '24
Singapore
Bonchon has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 74% this year.
Satisfaction Score
Aspect Rank
Bonchon Place
Bonchon is one of the most promising brand to delight customers. Use Realytics to know more
Satisfaction Score
Aspect Rank
Bonchon Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Bonchon Pricing
Bonchon is losing some of its appeal, with a concerning 9% decrease in satisfaction for Pricing dropping from 57% last year to 48% this year.
Bonchon Price
Jul '23 — Jun '24
Singapore
Bonchon is struggling to meet customer expectations, with a 15% decrease in satisfaction in Price aspect, falling from 56% last year to 41% this year.
Satisfaction Score
Aspect Rank
Bonchon Service
Bonchon is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 84% last year to 83% this year.
Bonchon Waiting Time
Jul '23 — Jun '24
Singapore
Bonchon is facing challenges in evolving its Waiting Time aspect, with a 23% decrease in customer satisfaction, dropping from 73% last year to 50% this year.
Satisfaction Score
Aspect Rank
Bonchon Staff
Bonchon continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 78% to 86% this year.
Bonchon Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
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