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Reporting period: Aug '23Jul '24

Blue Label Pizza & Wine Overview

<10 Places
Bar and Pub

Brand Satisfaction

81%
1pp

Country Rank

Singapore
520 of 754

Category Rank

Bar and Pub
66 of 83

Rating Score

4.2

Sales Power

Sales Index

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Blue Label Pizza & Wine Brand Profile

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine has a much lower satisfaction score for its Staff compared to its other aspects. However, Blue Label Pizza & Wine has succeeded in its Service aspect, with a 86% satisfaction score.

Service
86%
13pp
Food and Drinks
84%
1pp
Place
78%
4pp
Staff
73%
5pp
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Blue Label Pizza & Wine Satisfaction Trend

Feb '24Jul '24

Singapore

Blue Label Pizza & Wine's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Blue Label Pizza & Wine Food and Drinks

Blue Label Pizza & Wine is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 85% last year to 84% this year.

Blue Label Pizza & Wine Portion Size

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

33 of 82
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Blue Label Pizza & Wine Food Quality

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine has shown an increase in Food Quality, with a jump from 62% last year to an impressive 69% this year.

Satisfaction Score

69%
7pp

Aspect Rank

40 of 82
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Blue Label Pizza & Wine Menu Selection

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is still the go-to place for customers, as their Menu Selection score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

73 of 83
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Blue Label Pizza & Wine Dishes

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 89% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

26 of 83
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Blue Label Pizza & Wine Drinks

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine remains a consumer favourite, maintaining a consistent 60% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

82 of 83
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Blue Label Pizza & Wine Cuisines

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

29 of 61
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Blue Label Pizza & Wine Place

Blue Label Pizza & Wine continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 74% last year to 78% this year.

Blue Label Pizza & Wine Atmosphere and Décor

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

31 of 83
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Blue Label Pizza & Wine Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

64 of 78
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Blue Label Pizza & Wine Options for different visitors

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

22 of 83
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Blue Label Pizza & Wine Child-Friendly Conditions

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 59
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Blue Label Pizza & Wine Comfort

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine remains a consumer favourite, maintaining a consistent 25% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

66 of 78
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Blue Label Pizza & Wine Venue Congestion

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is still the go-to place for customers, as their Venue Congestion score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

42 of 76
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Blue Label Pizza & Wine Dining Area

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

65 of 79
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Blue Label Pizza & Wine Service

Blue Label Pizza & Wine has successfully improved guest experience, as their "Service" satisfaction score jumped from 73% last year to an 86% this year.

Blue Label Pizza & Wine Dining Options

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

63 of 83
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Blue Label Pizza & Wine Waiting Time

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

2 of 82
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Blue Label Pizza & Wine Order Processing

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine remains a consumer favourite, maintaining a consistent 22% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

22%

Aspect Rank

80 of 83
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Blue Label Pizza & Wine Staff

Blue Label Pizza & Wine is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 78% last year to 73% this year.

Blue Label Pizza & Wine Staff Competence

Aug '23Jul '24

Singapore

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Satisfaction Score

Aspect Rank

32 of 63
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Blue Label Pizza & Wine Staff Friendliness

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is still the go-to place for customers, as their Staff Friendliness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

82 of 83
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Blue Label Pizza & Wine Staff Attentiveness

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

48 of 81
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Blue Label Pizza & Wine Staff Members

Aug '23Jul '24

Singapore

Blue Label Pizza & Wine is still the go-to place for customers, as their Staff Members score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

68 of 83
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