Bacha Coffee Brand Profile
Jul '23 — Jun '24
Singapore
Bacha Coffee has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bacha Coffee has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.
Bacha Coffee Satisfaction Trend
Jan '24 — Jun '24
Singapore
Bacha Coffee's brand satisfaction has decreased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bacha Coffee Food and Drinks
Bacha Coffee has shown an increase in Food and Drinks, with a jump from 80% last year to an impressive 83% this year.
Bacha Coffee Food Quality
Jul '23 — Jun '24
Singapore
Bacha Coffee continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 57% last year to 61% this year.
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Bacha Coffee Menu Selection
Jul '23 — Jun '24
Singapore
Bacha Coffee is losing some of its appeal, with a concerning 10% decrease in satisfaction for Menu Selection dropping from 85% last year to 75% this year.
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Aspect Rank
Bacha Coffee Dishes
Jul '23 — Jun '24
Singapore
Bacha Coffee has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 84% last year to an 86% this year.
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Aspect Rank
Bacha Coffee Drinks
Jul '23 — Jun '24
Singapore
Bacha Coffee continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 80% to 85% this year.
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Aspect Rank
Bacha Coffee Place
Bacha Coffee is struggling to meet customer expectations, with a 8% decrease in satisfaction in Place aspect, falling from 71% last year to 63% this year.
Bacha Coffee Atmosphere and Décor
Jul '23 — Jun '24
Singapore
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Bacha Coffee Venue Congestion
Jul '23 — Jun '24
Singapore
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Aspect Rank
Bacha Coffee Pricing
Bacha Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 34% last year to 33% this year.
Bacha Coffee Price
Jul '23 — Jun '24
Singapore
Bacha Coffee has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Price rising from 30% to 31% this year.
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Aspect Rank
Bacha Coffee Service
Bacha Coffee has shown an increase in Service, with a jump from 61% last year to an impressive 63% this year.
Bacha Coffee Dining Options
Jul '23 — Jun '24
Singapore
Bacha Coffee continues to evolve, with a 6% increase in customer satisfaction of Dining Options, climbing from 75% last year to 81% this year.
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Bacha Coffee Waiting Time
Jul '23 — Jun '24
Singapore
Bacha Coffee has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 50% last year to an 52% this year.
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Bacha Coffee Order Processing
Jul '23 — Jun '24
Singapore
Bacha Coffee continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 62% to 68% this year.
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Aspect Rank
Bacha Coffee Staff
Bacha Coffee has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Staff rising from 54% to 60% this year.
Bacha Coffee Staff Friendliness
Jul '23 — Jun '24
Singapore
Bacha Coffee has shown an increase in Staff Friendliness, with a jump from 52% last year to an impressive 67% this year.
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Bacha Coffee Staff Members
Jul '23 — Jun '24
Singapore
Bacha Coffee remains a consumer favourite, maintaining a consistent 37% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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