Bacha Coffee Brand Profile
Aug '23 — Jul '24
Singapore
Bacha Coffee has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bacha Coffee has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.
Bacha Coffee Satisfaction Trend
Feb '24 — Jul '24
Singapore
Bacha Coffee's brand satisfaction remains unchanged compared to the previous month and continues to stand at 79%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
Bacha Coffee Food and Drinks
Bacha Coffee has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 84% this year.
Bacha Coffee Portion Size
Aug '23 — Jul '24
Singapore
Bacha Coffee remains a consumer favourite, maintaining a consistent 60% satisfaction score in Portion Size aspect for both this year and last year.
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Bacha Coffee Food Quality
Aug '23 — Jul '24
Singapore
Bacha Coffee continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 59% last year to 60% this year.
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Bacha Coffee Menu Selection
Aug '23 — Jul '24
Singapore
Bacha Coffee is losing some of its appeal, with a concerning 6% decrease in satisfaction for Menu Selection dropping from 82% last year to 76% this year.
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Bacha Coffee Dishes
Aug '23 — Jul '24
Singapore
Bacha Coffee has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 83% last year to an 88% this year.
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Bacha Coffee Drinks
Aug '23 — Jul '24
Singapore
Bacha Coffee continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 81% to 86% this year.
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Bacha Coffee Place
Bacha Coffee is struggling to meet customer expectations, with a 4% decrease in satisfaction in Place aspect, falling from 69% last year to 65% this year.
Bacha Coffee Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Bacha Coffee Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Bacha Coffee is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 44%, consistent with last year's score.
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Bacha Coffee Options for different visitors
Aug '23 — Jul '24
Singapore
Bacha Coffee remains a consumer favourite, maintaining a consistent 75% satisfaction score in Options for different visitors aspect for both this year and last year.
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Bacha Coffee Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
Bacha Coffee is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.
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Bacha Coffee Comfort
Aug '23 — Jul '24
Singapore
Bacha Coffee remains a consumer favourite, maintaining a consistent 23% satisfaction score in Comfort aspect for both this year and last year.
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Bacha Coffee Venue Congestion
Aug '23 — Jul '24
Singapore
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Bacha Coffee Dining Area
Aug '23 — Jul '24
Singapore
Bacha Coffee is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
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Bacha Coffee Work and study friendly
Aug '23 — Jul '24
Singapore
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Bacha Coffee Pricing
Bacha Coffee remains a consumer favourite, maintaining a consistent 35% satisfaction score in Pricing aspect for both this year and last year.
Bacha Coffee Price
Aug '23 — Jul '24
Singapore
Bacha Coffee has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Price rising from 30% to 32% this year.
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Bacha Coffee Service
Bacha Coffee has shown an increase in Service, with a jump from 62% last year to an impressive 63% this year.
Bacha Coffee Billing and Payment
Aug '23 — Jul '24
Singapore
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Bacha Coffee Dining Options
Aug '23 — Jul '24
Singapore
Bacha Coffee continues to evolve, with a 10% increase in customer satisfaction of Dining Options, climbing from 73% last year to 83% this year.
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Bacha Coffee Waiting Time
Aug '23 — Jul '24
Singapore
Bacha Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 52% last year to 51% this year.
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Bacha Coffee Order Processing
Aug '23 — Jul '24
Singapore
Bacha Coffee is facing challenges in evolving its Order Processing aspect, with a 13% decrease in customer satisfaction, dropping from 73% last year to 60% this year.
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Bacha Coffee Staff
Bacha Coffee has successfully improved guest experience, as their "Staff" satisfaction score jumped from 53% last year to an 60% this year.
Bacha Coffee Staff Competence
Aug '23 — Jul '24
Singapore
Bacha Coffee is still the go-to place for customers, as their Staff Competence score remains high at 62%, consistent with last year's score.
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Bacha Coffee Staff Friendliness
Aug '23 — Jul '24
Singapore
Bacha Coffee continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 48% to 69% this year.
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Bacha Coffee Staff Attentiveness
Aug '23 — Jul '24
Singapore
Bacha Coffee remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Bacha Coffee Staff Members
Aug '23 — Jul '24
Singapore
Bacha Coffee is facing challenges in maintaining its customer experience, with a noticeable 24% decrease in their Staff Members aspect satisfaction score, dropping from 62% to 38% this year.
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