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Reporting period: Jul '23Jun '24

Arteastiq Jewel Changi Airport Overview

<10 Places
Tea House

Brand Satisfaction

87%
5pp

Country Rank

Singapore
323 of 745

Category Rank

Tea House
1 of 2

Rating Score

4.3

Sales Power

Sales Index

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Arteastiq Jewel Changi Airport Brand Profile

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport has a much lower satisfaction score for its Pricing compared to its other aspects. However, Arteastiq Jewel Changi Airport has succeeded in its Place aspect, with a 92% satisfaction score.

Place
92%
6pp
Food and Drinks
90%
3pp
Service
75%
9pp
Staff
75%
13pp
Pricing
73%
7pp
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Arteastiq Jewel Changi Airport Satisfaction Trend

Jan '24Jun '24

Singapore

Arteastiq Jewel Changi Airport's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Arteastiq Jewel Changi Airport Food and Drinks

Arteastiq Jewel Changi Airport is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 93% last year to 90% this year.

Arteastiq Jewel Changi Airport Food Quality

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 72% last year to 61% this year.

Satisfaction Score

61%
11pp

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Arteastiq Jewel Changi Airport Dishes

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

2 of 2
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Arteastiq Jewel Changi Airport Drinks

Jul '23Jun '24

Singapore

Use Realytics to know more about Arteastiq Jewel Changi Airportlink

Satisfaction Score

Aspect Rank

1 of 2
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Arteastiq Jewel Changi Airport Place

Arteastiq Jewel Changi Airport is struggling to meet customer expectations. Use Realytics to know why

Arteastiq Jewel Changi Airport Atmosphere and Décor

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Arteastiq Jewel Changi Airport Pricing

Arteastiq Jewel Changi Airport has shown an increase in Pricing, with a jump from 66% last year to an impressive 73% this year.

Arteastiq Jewel Changi Airport Price

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 67% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

1 of 2
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Arteastiq Jewel Changi Airport Service

Arteastiq Jewel Changi Airport is facing challenges in evolving its Service aspect, with a 9% decrease in customer satisfaction, dropping from 84% last year to 75% this year.

Arteastiq Jewel Changi Airport Dining Options

Jul '23Jun '24

Singapore

Use Realytics to know more about Arteastiq Jewel Changi Airportlink

Satisfaction Score

Aspect Rank

1 of 2
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Arteastiq Jewel Changi Airport Staff

Arteastiq Jewel Changi Airport is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Staff aspect satisfaction score, dropping from 88% to 75% this year.

Arteastiq Jewel Changi Airport Staff Friendliness

Jul '23Jun '24

Singapore

Arteastiq Jewel Changi Airport is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff Friendliness dropping from 94% last year to 80% this year.

Satisfaction Score

80%
14pp

Aspect Rank

1 of 2
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