Anna's Brand Profile
Jul '23 — Jun '24
Singapore
Anna's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Anna's has succeeded in its Place aspect, with a 90% satisfaction score.
Anna's Satisfaction Trend
Jan '24 — Jun '24
Singapore
Anna's's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Anna's Food and Drinks
Anna's has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 80% this year.
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Aspect Rank
Anna's Food Quality
Jul '23 — Jun '24
Singapore
Anna's remains a consumer favourite, maintaining a consistent 55% satisfaction score in Food Quality aspect for both this year and last year.
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Aspect Rank
Anna's Dishes
Jul '23 — Jun '24
Singapore
Anna's continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 72% last year to 76% this year.
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Aspect Rank
Anna's Drinks
Jul '23 — Jun '24
Singapore
Anna's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Drinks dropping from 92% last year to 88% this year.
Satisfaction Score
Aspect Rank
Anna's Place
Anna's is one of the most promising brand to delight customers. Use Realytics to know more
Satisfaction Score
Aspect Rank
Anna's Venue Congestion
Jul '23 — Jun '24
Singapore
Anna's is still the go-to place for customers, as their Venue Congestion score remains high at 54%, consistent with last year's score.
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Aspect Rank
Anna's Pricing
Anna's is struggling to meet customer expectations, with a 17% decrease in satisfaction in Pricing aspect, falling from 45% last year to 28% this year.
Anna's Price
Jul '23 — Jun '24
Singapore
Anna's is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 43% last year to 29% this year.
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Aspect Rank
Anna's Service
Anna's remains a consumer favourite, maintaining a consistent 66% satisfaction score in Service aspect for both this year and last year.
Anna's Dining Options
Jul '23 — Jun '24
Singapore
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Aspect Rank
Anna's Waiting Time
Jul '23 — Jun '24
Singapore
Anna's is facing challenges in evolving its Waiting Time aspect, with a 25% decrease in customer satisfaction, dropping from 47% last year to 22% this year.
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Aspect Rank
Anna's Staff
Anna's is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 79% to 78% this year.
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Aspect Rank
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