Anna's Brand Profile
Aug '23 — Jul '24
Singapore
Anna's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Anna's has succeeded in its Place aspect, with a 90% satisfaction score.
Anna's Satisfaction Trend
Feb '24 — Jul '24
Singapore
Anna's's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Anna's Food and Drinks
Anna's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 81% last year to 80% this year.
Anna's Portion Size
Aug '23 — Jul '24
Singapore
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Anna's Food Quality
Aug '23 — Jul '24
Singapore
Anna's is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 55% last year to 53% this year.
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Anna's Menu Selection
Aug '23 — Jul '24
Singapore
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Anna's Dishes
Aug '23 — Jul '24
Singapore
Anna's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 76% this year.
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Anna's Place
Anna's remains a consumer favourite, maintaining a consistent 90% satisfaction score in Place aspect for both this year and last year.
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Anna's Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Anna's is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 70%, consistent with last year's score.
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Anna's Options for different visitors
Aug '23 — Jul '24
Singapore
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Anna's Venue Congestion
Aug '23 — Jul '24
Singapore
Anna's remains a consumer favourite, maintaining a consistent 45% satisfaction score in Venue Congestion aspect for both this year and last year.
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Anna's Dining Area
Aug '23 — Jul '24
Singapore
Anna's is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
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Aspect Rank
Anna's Pricing
Anna's is facing challenges in evolving its Pricing aspect, with a 15% decrease in customer satisfaction, dropping from 42% last year to 27% this year.
Anna's Price
Aug '23 — Jul '24
Singapore
Anna's is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Price aspect satisfaction score, dropping from 40% to 28% this year.
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Anna's Service
Anna's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 69% last year to 64% this year.
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Anna's Dining Options
Aug '23 — Jul '24
Singapore
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Anna's Waiting Time
Aug '23 — Jul '24
Singapore
Anna's is struggling to meet customer expectations, with a 21% decrease in satisfaction in Waiting Time aspect, falling from 44% last year to 23% this year.
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Anna's Order Processing
Aug '23 — Jul '24
Singapore
Anna's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.
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Anna's Staff
Anna's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 82% last year to 77% this year.
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Anna's Staff Attentiveness
Aug '23 — Jul '24
Singapore
Anna's is still the go-to place for customers, as their Staff Attentiveness score remains high at 56%, consistent with last year's score.
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Anna's Staff Members
Aug '23 — Jul '24
Singapore
Anna's remains a consumer favourite, maintaining a consistent 60% satisfaction score in Staff Members aspect for both this year and last year.
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Aspect Rank
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