Ah Lock & Co Overview

Ah Lock & Co is struggling to meet customer expectations, with a 53% decrease in satisfaction in Food Quality aspect, falling from 82% last year to 29% this year.

Ah Lock & Co is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 94% last year to 83% this year.

Ah Lock & Co is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Dining Options aspect satisfaction score, dropping from 94% to 87% this year.

Ah Lock & Co remains a consumer favourite, maintaining a consistent 40% satisfaction score in Order Processing aspect for both this year and last year.

Ah Lock & Co is still the go-to place for customers, as their Staff Members score remains high at 33%, consistent with last year's score.