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Reporting period: Feb '23Jan '24

Ah Lock & Co Overview

<10 Places
Restaurant

Brand Satisfaction

94%

Country Rank

Singapore
42 of 433

Category Rank

Restaurant
32 of 316

Rating Score

4.7

Sales Power

Sales Index

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Ah Lock & Co Brand Profile

Feb '23Jan '24

Singapore

Ah Lock & Co has a much lower satisfaction score for its Location compared to its other aspects. However, Ah Lock & Co has succeeded in its Pricing aspect, with a 98% satisfaction score.

Pricing
98%
8pp
Food and Drinks
96%
3pp
Staff
95%
5pp
Service
89%
5pp
Place
81%
19pp
Location
0%
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Ah Lock & Co Food and Drinks

Ah Lock & Co is one of the most promising brand to delight customers. Use Realytics to know more

Ah Lock & Co Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 313
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Ah Lock & Co Food Quality

Feb '23Jan '24

Singapore

Ah Lock & Co has shown an increase in Food Quality, with a jump from 75% last year to an impressive 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

57 of 316
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Ah Lock & Co Menu Selection

Feb '23Jan '24

Singapore

Ah Lock & Co is losing some of its appeal, with a concerning 7% decrease in satisfaction for Menu Selection dropping from 92% last year to 85% this year.

Satisfaction Score

85%
7pp

Aspect Rank

75 of 315
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Satisfaction Score

Aspect Rank

18 of 316
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Ah Lock & Co Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

7 of 312
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Ah Lock & Co Location

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Ah Lock & Co Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

137 of 241
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Ah Lock & Co Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

113 of 195
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Ah Lock & Co Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

27 of 103
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Ah Lock & Co Place

Ah Lock & Co is struggling to meet customer expectations, with a 19% decrease in satisfaction in Place aspect, falling from 100% last year to 81% this year.

Ah Lock & Co Atmosphere and Décor

Feb '23Jan '24

Singapore

Ah Lock & Co is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

177 of 316
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Ah Lock & Co Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

122 of 305
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Ah Lock & Co Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

283 of 310
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Ah Lock & Co Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 301
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Ah Lock & Co Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

230 of 306
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Ah Lock & Co Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

83 of 298
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Ah Lock & Co Pricing

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Satisfaction Score

Aspect Rank

13 of 316
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Ah Lock & Co Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

222 of 260
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Ah Lock & Co Service

Ah Lock & Co continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 84% last year to 89% this year.

Ah Lock & Co Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

124 of 179
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Ah Lock & Co Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

121 of 316
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Ah Lock & Co Waiting Time

Feb '23Jan '24

Singapore

Ah Lock & Co remains a consumer favourite, maintaining a consistent 73% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

83 of 316
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Ah Lock & Co Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

221 of 316
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Ah Lock & Co Staff

Ah Lock & Co is struggling to meet customer expectations. Use Realytics to know why

Ah Lock & Co Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

197 of 237
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Ah Lock & Co Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 316
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Ah Lock & Co Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

267 of 303
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Ah Lock & Co Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

216 of 316
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