Ah Lock & Co Brand Profile
Jul '23 — Jun '24
Singapore
Ah Lock & Co has a much lower satisfaction score for its Service compared to its other aspects. However, Ah Lock & Co has succeeded in its Staff aspect, with a 88% satisfaction score.
Ah Lock & Co Satisfaction Trend
Jan '24 — Jun '24
Singapore
Ah Lock & Co's brand satisfaction has increased compared to previous month and now stands at 99%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Ah Lock & Co Food and Drinks
Ah Lock & Co is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 96% last year to 83% this year.
Ah Lock & Co Food Quality
Jul '23 — Jun '24
Singapore
Ah Lock & Co is struggling to meet customer expectations, with a 43% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 38% this year.
Satisfaction Score
Aspect Rank
Ah Lock & Co Dishes
Jul '23 — Jun '24
Singapore
Ah Lock & Co is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 94% last year to 82% this year.
Satisfaction Score
Aspect Rank
Ah Lock & Co Service
Ah Lock & Co is facing challenges in evolving its Service aspect, with a 13% decrease in customer satisfaction, dropping from 94% last year to 81% this year.
Ah Lock & Co Staff
Ah Lock & Co is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff aspect satisfaction score, dropping from 98% to 88% this year.
Ah Lock & Co Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank