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Reporting period: Jul '23Jun '24

Ah Lock & Co Overview

<10 Places
Restaurant

Brand Satisfaction

83%
13pp

Country Rank

Singapore
448 of 745

Category Rank

Restaurant
330 of 523

Rating Score

4

Sales Power

Sales Index

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Ah Lock & Co Brand Profile

Jul '23Jun '24

Singapore

Ah Lock & Co has a much lower satisfaction score for its Service compared to its other aspects. However, Ah Lock & Co has succeeded in its Staff aspect, with a 88% satisfaction score.

Staff
88%
10pp
Food and Drinks
83%
13pp
Service
81%
13pp
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Ah Lock & Co Satisfaction Trend

Jan '24Jun '24

Singapore

Ah Lock & Co's brand satisfaction has increased compared to previous month and now stands at 99%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ah Lock & Co Food and Drinks

Ah Lock & Co is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 96% last year to 83% this year.

Ah Lock & Co Food Quality

Jul '23Jun '24

Singapore

Ah Lock & Co is struggling to meet customer expectations, with a 43% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 38% this year.

Satisfaction Score

38%
43pp

Aspect Rank

469 of 523
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Ah Lock & Co Dishes

Jul '23Jun '24

Singapore

Ah Lock & Co is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 94% last year to 82% this year.

Satisfaction Score

82%
12pp

Aspect Rank

300 of 523
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Ah Lock & Co Service

Ah Lock & Co is facing challenges in evolving its Service aspect, with a 13% decrease in customer satisfaction, dropping from 94% last year to 81% this year.

Ah Lock & Co Staff

Ah Lock & Co is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff aspect satisfaction score, dropping from 98% to 88% this year.

Ah Lock & Co Staff Friendliness

Jul '23Jun '24

Singapore

Ah Lock & Co is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

172 of 523
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