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Reporting period: Jul '23Jun '24

ADDA Overview

<10 Places
Restaurant

Brand Satisfaction

73%
12pp

Country Rank

Singapore
635 of 745

Category Rank

Restaurant
450 of 523

Rating Score

3.6

Sales Power

Sales Index

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ADDA Brand Profile

Jul '23Jun '24

Singapore

ADDA has a much lower satisfaction score for its Place compared to its other aspects. However, ADDA has succeeded in its Service aspect, with a 75% satisfaction score.

Service
75%
1pp
Staff
73%
17pp
Food and Drinks
73%
15pp
Place
71%
20pp
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ADDA Satisfaction Trend

Jan '24Jun '24

Singapore

ADDA's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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ADDA Food and Drinks

ADDA is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 88% last year to 73% this year.

ADDA Food Quality

Jul '23Jun '24

Singapore

ADDA is struggling to meet customer expectations, with a 26% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 38% this year.

Satisfaction Score

38%
26pp

Aspect Rank

472 of 523
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ADDA Dishes

Jul '23Jun '24

Singapore

ADDA is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 87% last year to 73% this year.

Satisfaction Score

73%
14pp

Aspect Rank

422 of 523
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ADDA Place

ADDA is facing challenges in evolving its Place aspect, with a 20% decrease in customer satisfaction, dropping from 91% last year to 71% this year.

ADDA Atmosphere and Décor

Jul '23Jun '24

Singapore

ADDA is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

304 of 521
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ADDA Service

ADDA is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 76% to 75% this year.

ADDA Staff

ADDA is losing some of its appeal, with a concerning 17% decrease in satisfaction for Staff dropping from 90% last year to 73% this year.