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Reporting period: Feb '23Jan '24

ADDA Overview

<10 Places
Restaurant

Brand Satisfaction

73%
5pp

Country Rank

Singapore
374 of 433

Category Rank

Restaurant
270 of 316

Rating Score

3.7

Sales Power

Sales Index

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ADDA Brand Profile

Feb '23Jan '24

Singapore

ADDA has a much lower satisfaction score for its Staff compared to its other aspects. However, ADDA has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
8pp
Place
69%
12pp
Service
69%
6pp
Location
0%
Pricing
0%
Staff
0%
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ADDA Food and Drinks

ADDA is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 85% last year to 77% this year.

ADDA Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

287 of 313
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ADDA Food Quality

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

312 of 316
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ADDA Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

302 of 315
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ADDA Dishes

Feb '23Jan '24

Singapore

ADDA is struggling to meet customer expectations, with a 14% decrease in satisfaction in Dishes aspect, falling from 86% last year to 72% this year.

Satisfaction Score

72%
14pp

Aspect Rank

279 of 316
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ADDA Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

241 of 312
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ADDA Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

187 of 249
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ADDA Location

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ADDA Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

140 of 143
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ADDA Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

134 of 241
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ADDA Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

111 of 195
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ADDA Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

24 of 103
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ADDA Place

ADDA is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 81% last year to 69% this year.

ADDA Atmosphere and Décor

Feb '23Jan '24

Singapore

ADDA is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

185 of 316
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ADDA Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

273 of 305
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ADDA Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

86 of 110
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ADDA Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

297 of 310
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ADDA Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

241 of 259
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ADDA Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

288 of 301
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ADDA Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

297 of 306
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ADDA Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

253 of 298
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ADDA Pricing

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ADDA Price

Feb '23Jan '24

Singapore

ADDA has shown an increase in Price, with a jump from 16% last year to an impressive 45% this year.

Satisfaction Score

45%
29pp

Aspect Rank

243 of 316
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ADDA Service

ADDA continues to evolve, with a 6% increase in customer satisfaction of Service, climbing from 63% last year to 69% this year.

ADDA Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

128 of 216
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ADDA Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

259 of 316
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ADDA Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

128 of 172
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ADDA Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

260 of 316
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ADDA Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

280 of 316
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ADDA Staff

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ADDA Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

186 of 237
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ADDA Staff Friendliness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

282 of 316
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ADDA Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

38 of 159
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ADDA Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

247 of 316
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