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Reporting period: Aug '23Jul '24

Zeytin Overview

<10 Places
Restaurant

Brand Satisfaction

79%
2pp

Country Rank

Pakistan
116 of 191

Category Rank

Restaurant
88 of 142

Rating Score

4.3

Sales Power

Sales Index

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Zeytin Brand Profile

Aug '23Jul '24

Pakistan

Zeytin has a much lower satisfaction score for its Pricing compared to its other aspects. However, Zeytin has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
3pp
Place
75%
5pp
Staff
75%
10pp
Service
66%
11pp
Pricing
42%
12pp
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Zeytin Satisfaction Trend

Feb '24Jul '24

Pakistan

Zeytin's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zeytin Food and Drinks

Zeytin is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 93% last year to 90% this year.

Zeytin Portion Size

Aug '23Jul '24

Pakistan

Zeytin remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

83 of 128
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Zeytin Food Quality

Aug '23Jul '24

Pakistan

Zeytin is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 65% this year.

Satisfaction Score

65%
16pp

Aspect Rank

75 of 142
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Zeytin Menu Selection

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

52 of 138
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Zeytin Dishes

Aug '23Jul '24

Pakistan

Zeytin is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 91% last year to 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

40 of 142
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Zeytin Drinks

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

21 of 135
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Satisfaction Score

Aspect Rank

53 of 113
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Zeytin Place

Zeytin has shown an increase in Place, with a jump from 70% last year to an impressive 75% this year.

Zeytin Atmosphere and Décor

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

60 of 142
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Zeytin Cleanliness and Hygiene

Aug '23Jul '24

Pakistan

Zeytin is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

73 of 139
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Zeytin Restrooms

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

27 of 93
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Zeytin Options for different visitors

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

85 of 142
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Zeytin Child-Friendly Conditions

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

43 of 90
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Zeytin Comfort

Aug '23Jul '24

Pakistan

Zeytin remains a consumer favourite, maintaining a consistent 30% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

111 of 132
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Zeytin Venue Congestion

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

39 of 116
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Zeytin Dining Area

Aug '23Jul '24

Pakistan

Zeytin is still the go-to place for customers, as their Dining Area score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

113 of 137
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Zeytin Work and study friendly

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

7 of 19
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Zeytin Pricing

Zeytin continues to evolve, with a 12% increase in customer satisfaction of Pricing, climbing from 30% last year to 42% this year.

Zeytin Price

Aug '23Jul '24

Pakistan

Zeytin has successfully improved guest experience, as their "Price" satisfaction score jumped from 27% last year to an 41% this year.

Satisfaction Score

41%
14pp

Aspect Rank

71 of 141
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Zeytin Promotions

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

45 of 79
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Zeytin Service

Zeytin continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 55% to 66% this year.

Zeytin Billing and Payment

Aug '23Jul '24

Pakistan

Zeytin is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

38 of 98
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Zeytin Dining Options

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

36 of 142
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Zeytin Online Facilities

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

4 of 18
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Zeytin Waiting Time

Aug '23Jul '24

Pakistan

Zeytin has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Waiting Time rising from 32% to 35% this year.

Satisfaction Score

35%
3pp

Aspect Rank

91 of 140
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Zeytin Order Processing

Aug '23Jul '24

Pakistan

Zeytin remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

33 of 134
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Zeytin Staff

Zeytin is facing challenges in evolving its Staff aspect, with a 10% decrease in customer satisfaction, dropping from 85% last year to 75% this year.

Zeytin Staff Competence

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

36 of 119
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Zeytin Staff Friendliness

Aug '23Jul '24

Pakistan

Zeytin is still the go-to place for customers, as their Staff Friendliness score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

112 of 141
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Zeytin Staff Attentiveness

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

47 of 124
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Zeytin Staff Members

Aug '23Jul '24

Pakistan

Zeytin remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

83 of 138
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