Realytics logo

Reporting period: Jun '23May '24

Yum Chinese & Thai Overview

<10 Places
Restaurant

Brand Satisfaction

76%
1pp

Country Rank

Pakistan
140 of 198

Category Rank

Restaurant
102 of 147

Rating Score

3.9

Sales Power

Sales Index

Realytics logo

Yum Chinese & Thai Brand Profile

Jun '23May '24

Pakistan

Yum Chinese & Thai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Yum Chinese & Thai has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
1pp
Service
76%
7pp
Place
75%
4pp
Staff
61%
9pp
Pricing
34%
8pp
Realytics logo

Yum Chinese & Thai Satisfaction Trend

Dec '23May '24

Pakistan

Yum Chinese & Thai's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Yum Chinese & Thai Food and Drinks

Yum Chinese & Thai is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 80% last year to 79% this year.

Yum Chinese & Thai Food Quality

Jun '23May '24

Pakistan

Yum Chinese & Thai is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 44% this year.

Satisfaction Score

44%
1pp

Aspect Rank

106 of 146
Realytics logo

Yum Chinese & Thai Dishes

Jun '23May '24

Pakistan

Yum Chinese & Thai has shown an increase in Dishes, with a jump from 73% last year to an impressive 75% this year.

Satisfaction Score

75%
2pp

Aspect Rank

94 of 146
Realytics logo

Yum Chinese & Thai Drinks

Jun '23May '24

Pakistan

Yum Chinese & Thai is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 90% last year to 71% this year.

Satisfaction Score

71%
19pp

Aspect Rank

29 of 138
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Satisfaction Score

Aspect Rank

19 of 114
Realytics logo

Yum Chinese & Thai Place

Yum Chinese & Thai continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 71% last year to 75% this year.

Satisfaction Score

Aspect Rank

67 of 146
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Yum Chinese & Thai Pricing

Yum Chinese & Thai is facing challenges in evolving its Pricing aspect, with a 8% decrease in customer satisfaction, dropping from 42% last year to 34% this year.

Yum Chinese & Thai Price

Jun '23May '24

Pakistan

Yum Chinese & Thai is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Price aspect satisfaction score, dropping from 32% to 29% this year.

Satisfaction Score

29%
3pp

Aspect Rank

105 of 145
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Yum Chinese & Thai Service

Yum Chinese & Thai has successfully improved guest experience, as their "Service" satisfaction score jumped from 69% last year to an 76% this year.

Yum Chinese & Thai Dining Options

Jun '23May '24

Pakistan

Use Realytics to know more about Yum Chinese & Thailink

Satisfaction Score

Aspect Rank

53 of 146
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Yum Chinese & Thai Staff

Yum Chinese & Thai is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 70% last year to 61% this year.