Yum Chinese & Thai Brand Profile
Jul '23 — Jun '24
Pakistan
Yum Chinese & Thai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Yum Chinese & Thai has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.
Yum Chinese & Thai Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Yum Chinese & Thai's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Yum Chinese & Thai Food and Drinks
Yum Chinese & Thai is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 81% last year to 79% this year.
Yum Chinese & Thai Food Quality
Jul '23 — Jun '24
Pakistan
Yum Chinese & Thai is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 49% last year to 45% this year.
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Dishes
Jul '23 — Jun '24
Pakistan
Yum Chinese & Thai is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 72% this year.
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Drinks
Jul '23 — Jun '24
Pakistan
Yum Chinese & Thai is facing challenges in evolving its Drinks aspect, with a 15% decrease in customer satisfaction, dropping from 89% last year to 74% this year.
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Cuisines
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Place
Yum Chinese & Thai has shown an increase in Place, with a jump from 68% last year to an impressive 78% this year.
Yum Chinese & Thai Atmosphere and Décor
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Pricing
Yum Chinese & Thai is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Pricing aspect satisfaction score, dropping from 41% to 34% this year.
Yum Chinese & Thai Price
Jul '23 — Jun '24
Pakistan
Yum Chinese & Thai is losing some of its appeal, with a concerning 2% decrease in satisfaction for Price dropping from 31% last year to 29% this year.
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Service
Yum Chinese & Thai continues to evolve, with a 7% increase in customer satisfaction of Service, climbing from 69% last year to 76% this year.
Yum Chinese & Thai Dining Options
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Yum Chinese & Thai Staff
Yum Chinese & Thai is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff aspect, falling from 69% last year to 64% this year.
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