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Reporting period: Jun '23May '24

The Monal Overview

<10 Places
Restaurant

Brand Satisfaction

94%
19pp

Country Rank

Pakistan
36 of 198

Category Rank

Restaurant
31 of 147

Rating Score

4.7

Sales Power

Sales Index

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The Monal Brand Profile

Jun '23May '24

Pakistan

The Monal has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Monal has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
2pp
Place
96%
11pp
Service
95%
15pp
Staff
95%
15pp
Food and Drinks
92%
20pp
Pricing
39%
25pp
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The Monal Satisfaction Trend

Dec '23May '24

Pakistan

The Monal's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Monal Food and Drinks

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Portion Size

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

11 of 130
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The Monal Food Quality

Jun '23May '24

Pakistan

The Monal has shown an increase in Food Quality, with a jump from 29% last year to an impressive 70% this year.

Satisfaction Score

70%
41pp

Aspect Rank

48 of 146
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The Monal Menu Selection

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

21 of 143
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Satisfaction Score

Aspect Rank

28 of 146
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The Monal Drinks

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

18 of 138
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The Monal Cuisines

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

20 of 114
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The Monal Location

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Parking

Jun '23May '24

Pakistan

The Monal is losing some of its appeal, with a concerning 10% decrease in satisfaction for Parking dropping from 65% last year to 55% this year.

Satisfaction Score

55%
10pp

Aspect Rank

58 of 133
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The Monal Conveniently Situated

Jun '23May '24

Pakistan

The Monal is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

51 of 111
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Satisfaction Score

Aspect Rank

55 of 112
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The Monal Ease to Find

Jun '23May '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 33% satisfaction score in Ease to Find aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

4 of 37
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The Monal Place

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

49 of 146
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Satisfaction Score

Aspect Rank

17 of 144
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The Monal Restrooms

Jun '23May '24

Pakistan

The Monal is still the go-to place for customers, as their Restrooms score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

4 of 97
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The Monal Options for different visitors

Jun '23May '24

Pakistan

The Monal is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

30 of 145
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The Monal Child-Friendly Conditions

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

8 of 94
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The Monal Comfort

Jun '23May '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 87% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

12 of 136
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Satisfaction Score

Aspect Rank

3 of 120
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Satisfaction Score

Aspect Rank

15 of 143
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The Monal Pricing

The Monal continues to evolve, with a 25% increase in customer satisfaction of Pricing, climbing from 14% last year to 39% this year.

The Monal Price

Jun '23May '24

Pakistan

The Monal has successfully improved guest experience, as their "Price" satisfaction score jumped from 14% last year to an 38% this year.

Satisfaction Score

38%
24pp

Aspect Rank

79 of 145
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The Monal Service

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Billing and Payment

Jun '23May '24

Pakistan

The Monal is still the go-to place for customers, as their Billing and Payment score remains high at 20%, consistent with last year's score.

Satisfaction Score

20%

Aspect Rank

4 of 101
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Satisfaction Score

Aspect Rank

32 of 146
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The Monal Waiting Time

Jun '23May '24

Pakistan

The Monal continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 36% to 60% this year.

Satisfaction Score

60%
24pp

Aspect Rank

32 of 143
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The Monal Order Processing

Jun '23May '24

Pakistan

The Monal has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Order Processing rising from 63% to 76% this year.

Satisfaction Score

76%
13pp

Aspect Rank

7 of 139
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The Monal Staff

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Staff Competence

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

12 of 116
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Satisfaction Score

Aspect Rank

43 of 146
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The Monal Staff Attentiveness

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

20 of 129
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The Monal Staff Members

Jun '23May '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

20 of 144
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