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Reporting period: Jul '23Jun '24

The Monal Overview

<10 Places
Restaurant

Brand Satisfaction

94%
19pp

Country Rank

Pakistan
37 of 192

Category Rank

Restaurant
32 of 142

Rating Score

4.7

Sales Power

Sales Index

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The Monal Brand Profile

Jul '23Jun '24

Pakistan

The Monal has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Monal has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
2pp
Place
96%
12pp
Service
95%
16pp
Staff
95%
16pp
Food and Drinks
92%
20pp
Pricing
40%
24pp
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The Monal Satisfaction Trend

Jan '24Jun '24

Pakistan

The Monal's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Monal Food and Drinks

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Portion Size

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

12 of 125
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The Monal Food Quality

Jul '23Jun '24

Pakistan

The Monal has shown an increase in Food Quality, with a jump from 27% last year to an impressive 69% this year.

Satisfaction Score

69%
42pp

Aspect Rank

51 of 142
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The Monal Menu Selection

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

21 of 138
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Satisfaction Score

Aspect Rank

26 of 142
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The Monal Drinks

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

17 of 135
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The Monal Cuisines

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

18 of 110
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The Monal Location

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Parking

Jul '23Jun '24

Pakistan

The Monal is losing some of its appeal, with a concerning 7% decrease in satisfaction for Parking dropping from 63% last year to 56% this year.

Satisfaction Score

56%
7pp

Aspect Rank

57 of 127
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The Monal Conveniently Situated

Jul '23Jun '24

Pakistan

The Monal is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

52 of 110
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Satisfaction Score

Aspect Rank

54 of 112
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The Monal Ease to Find

Jul '23Jun '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 33% satisfaction score in Ease to Find aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

4 of 37
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The Monal Place

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

50 of 142
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Satisfaction Score

Aspect Rank

15 of 140
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The Monal Restrooms

Jul '23Jun '24

Pakistan

The Monal is still the go-to place for customers, as their Restrooms score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

4 of 96
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The Monal Options for different visitors

Jul '23Jun '24

Pakistan

The Monal is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

34 of 142
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The Monal Child-Friendly Conditions

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

7 of 92
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The Monal Comfort

Jul '23Jun '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 89% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

12 of 132
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Satisfaction Score

Aspect Rank

3 of 117
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Satisfaction Score

Aspect Rank

14 of 139
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The Monal Pricing

The Monal continues to evolve, with a 24% increase in customer satisfaction of Pricing, climbing from 16% last year to 40% this year.

The Monal Price

Jul '23Jun '24

Pakistan

The Monal has successfully improved guest experience, as their "Price" satisfaction score jumped from 15% last year to an 38% this year.

Satisfaction Score

38%
23pp

Aspect Rank

77 of 141
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The Monal Service

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Billing and Payment

Jul '23Jun '24

Pakistan

The Monal is still the go-to place for customers, as their Billing and Payment score remains high at 20%, consistent with last year's score.

Satisfaction Score

20%

Aspect Rank

5 of 95
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Satisfaction Score

Aspect Rank

33 of 142
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The Monal Waiting Time

Jul '23Jun '24

Pakistan

The Monal continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 34% to 63% this year.

Satisfaction Score

63%
29pp

Aspect Rank

31 of 140
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The Monal Order Processing

Jul '23Jun '24

Pakistan

The Monal has demonstrated resilience in the industry, with a 15% increase in customer satisfaction for Order Processing rising from 61% to 76% this year.

Satisfaction Score

76%
15pp

Aspect Rank

8 of 135
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The Monal Staff

The Monal is one of the most promising brand to delight customers. Use Realytics to know more

The Monal Staff Competence

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

15 of 116
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Satisfaction Score

Aspect Rank

46 of 142
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The Monal Staff Attentiveness

Jul '23Jun '24

Pakistan

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Satisfaction Score

Aspect Rank

20 of 123
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The Monal Staff Members

Jul '23Jun '24

Pakistan

The Monal remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

21 of 139
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