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Reporting period: Jun '23May '24

The Coffee Bean & Tea Leaf Overview

10-100 Places
Coffee Shop

Brand Satisfaction

76%
1pp

Country Rank

Pakistan
6 of 14

Category Rank

Coffee Shop
2 of 3

Rating Score

4

Sales Power

Sales Index

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The Coffee Bean & Tea Leaf Brand Profile

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Coffee Bean & Tea Leaf has succeeded in its Food and Drinks aspect, with a 82% satisfaction score.

Food and Drinks
82%
2pp
Staff
81%
11pp
Place
79%
2pp
Service
72%
6pp
Pricing
17%
5pp
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The Coffee Bean & Tea Leaf Satisfaction Trend

Dec '23May '24

Pakistan

The Coffee Bean & Tea Leaf's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Coffee Bean & Tea Leaf Food and Drinks

The Coffee Bean & Tea Leaf is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 84% last year to 82% this year.

The Coffee Bean & Tea Leaf Food Quality

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 39% this year.

Satisfaction Score

39%
7pp

Aspect Rank

1 of 3
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The Coffee Bean & Tea Leaf Dishes

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 77% this year.

Satisfaction Score

77%
5pp

Aspect Rank

1 of 3
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Satisfaction Score

Aspect Rank

1 of 3
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The Coffee Bean & Tea Leaf Place

The Coffee Bean & Tea Leaf is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 81% last year to 79% this year.

The Coffee Bean & Tea Leaf Atmosphere and Décor

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 3
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The Coffee Bean & Tea Leaf Pricing

The Coffee Bean & Tea Leaf is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

3 of 3
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The Coffee Bean & Tea Leaf Service

The Coffee Bean & Tea Leaf has shown an increase in Service, with a jump from 66% last year to an impressive 72% this year.

The Coffee Bean & Tea Leaf Dining Options

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Dining Options aspect satisfaction score, dropping from 96% to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

1 of 3
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The Coffee Bean & Tea Leaf Staff

The Coffee Bean & Tea Leaf continues to evolve, with a 11% increase in customer satisfaction of Staff, climbing from 70% last year to 81% this year.

The Coffee Bean & Tea Leaf Staff Friendliness

Jun '23May '24

Pakistan

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 79% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

1 of 3
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