The Coffee Bean & Tea Leaf Overview

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 60% satisfaction score in Portion Size aspect for both this year and last year.

The Coffee Bean & Tea Leaf is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 42% this year.

The Coffee Bean & Tea Leaf is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 77% this year.

The Coffee Bean & Tea Leaf is facing challenges in maintaining its customer experience, with a noticeable 22% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 65% to 43% this year.

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 56% satisfaction score in Comfort aspect for both this year and last year.

The Coffee Bean & Tea Leaf is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dining Area dropping from 60% last year to 56% this year.

The Coffee Bean & Tea Leaf is still the go-to place for customers, as their Work and study friendly score remains high at 75%, consistent with last year's score.

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.

The Coffee Bean & Tea Leaf is still the go-to place for customers, as their Waiting Time score remains high at 38%, consistent with last year's score.

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

The Coffee Bean & Tea Leaf is still the go-to place for customers, as their Staff Competence score remains high at 29%, consistent with last year's score.

The Coffee Bean & Tea Leaf is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Staff Friendliness aspect satisfaction score, dropping from 89% to 70% this year.

The Coffee Bean & Tea Leaf remains a consumer favourite, maintaining a consistent 73% satisfaction score in Staff Members aspect for both this year and last year.