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Reporting period: Jul '23Jun '24

Salt' n Pepper Express Mall Road Overview

<10 Places
Restaurant

Brand Satisfaction

75%
3pp

Country Rank

Pakistan
140 of 192

Category Rank

Restaurant
104 of 142

Rating Score

3.9

Sales Power

Sales Index

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Salt' n Pepper Express Mall Road Brand Profile

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road has a much lower satisfaction score for its Pricing compared to its other aspects. However, Salt' n Pepper Express Mall Road has succeeded in its Place aspect, with a 81% satisfaction score.

Place
81%
2pp
Service
79%
1pp
Staff
75%
4pp
Food and Drinks
74%
3pp
Pricing
35%
11pp
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Salt' n Pepper Express Mall Road Satisfaction Trend

Jan '24Jun '24

Pakistan

Salt' n Pepper Express Mall Road's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Salt' n Pepper Express Mall Road Food and Drinks

Salt' n Pepper Express Mall Road is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 77% last year to 74% this year.

Salt' n Pepper Express Mall Road Food Quality

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road is struggling to meet customer expectations, with a 23% decrease in satisfaction in Food Quality aspect, falling from 67% last year to 44% this year.

Satisfaction Score

44%
23pp

Aspect Rank

104 of 142
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Salt' n Pepper Express Mall Road Menu Selection

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 138
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Salt' n Pepper Express Mall Road Dishes

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 74% last year to 62% this year.

Satisfaction Score

62%
12pp

Aspect Rank

113 of 142
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Salt' n Pepper Express Mall Road Place

Salt' n Pepper Express Mall Road is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

Salt' n Pepper Express Mall Road Atmosphere and Décor

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

80 of 142
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Salt' n Pepper Express Mall Road Pricing

Salt' n Pepper Express Mall Road is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Pricing aspect satisfaction score, dropping from 46% to 35% this year.

Salt' n Pepper Express Mall Road Price

Jul '23Jun '24

Pakistan

Salt' n Pepper Express Mall Road is losing some of its appeal, with a concerning 8% decrease in satisfaction for Price dropping from 41% last year to 33% this year.

Satisfaction Score

33%
8pp

Aspect Rank

89 of 141
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Salt' n Pepper Express Mall Road Service

Salt' n Pepper Express Mall Road is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 80% last year to 79% this year.

Satisfaction Score

Aspect Rank

43 of 142
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Salt' n Pepper Express Mall Road Staff

Salt' n Pepper Express Mall Road is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 79% last year to 75% this year.