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Reporting period: Jun '23May '24

Salt' n Pepper Express Mall Road Overview

<10 Places
Restaurant

Brand Satisfaction

75%
4pp

Country Rank

Pakistan
149 of 198

Category Rank

Restaurant
109 of 147

Rating Score

3.8

Sales Power

Sales Index

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Salt' n Pepper Express Mall Road Brand Profile

Jun '23May '24

Pakistan

Salt' n Pepper Express Mall Road has a much lower satisfaction score for its Pricing compared to its other aspects. However, Salt' n Pepper Express Mall Road has succeeded in its Place aspect, with a 82% satisfaction score.

Place
82%
3pp
Service
81%
2pp
Food and Drinks
73%
4pp
Staff
73%
10pp
Pricing
34%
14pp
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Salt' n Pepper Express Mall Road Satisfaction Trend

Dec '23May '24

Pakistan

Salt' n Pepper Express Mall Road's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Salt' n Pepper Express Mall Road Food and Drinks

Salt' n Pepper Express Mall Road is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 77% last year to 73% this year.

Salt' n Pepper Express Mall Road Food Quality

Jun '23May '24

Pakistan

Salt' n Pepper Express Mall Road is struggling to meet customer expectations, with a 19% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 46% this year.

Satisfaction Score

46%
19pp

Aspect Rank

103 of 147
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Salt' n Pepper Express Mall Road Menu Selection

Jun '23May '24

Pakistan

Use Realytics to know more about Salt' n Pepper Express Mall Roadlink

Satisfaction Score

Aspect Rank

25 of 144
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Salt' n Pepper Express Mall Road Dishes

Jun '23May '24

Pakistan

Salt' n Pepper Express Mall Road is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 58% this year.

Satisfaction Score

58%
17pp

Aspect Rank

125 of 147
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Salt' n Pepper Express Mall Road Place

Salt' n Pepper Express Mall Road is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 85% last year to 82% this year.

Salt' n Pepper Express Mall Road Atmosphere and Décor

Jun '23May '24

Pakistan

Salt' n Pepper Express Mall Road is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

78 of 147
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Salt' n Pepper Express Mall Road Pricing

Salt' n Pepper Express Mall Road is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Pricing aspect satisfaction score, dropping from 48% to 34% this year.

Salt' n Pepper Express Mall Road Price

Jun '23May '24

Pakistan

Salt' n Pepper Express Mall Road is losing some of its appeal, with a concerning 11% decrease in satisfaction for Price dropping from 43% last year to 32% this year.

Satisfaction Score

32%
11pp

Aspect Rank

93 of 146
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Salt' n Pepper Express Mall Road Service

Salt' n Pepper Express Mall Road has shown an increase in Service, with a jump from 79% last year to an impressive 81% this year.

Satisfaction Score

Aspect Rank

43 of 147
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Salt' n Pepper Express Mall Road Staff

Salt' n Pepper Express Mall Road is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 83% last year to 73% this year.