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Reporting period: Jun '23May '24

Papa Johns Pizza Overview

<10 Places
Restaurant

Brand Satisfaction

89%
11pp

Country Rank

Pakistan
52 of 198

Category Rank

Restaurant
40 of 147

Rating Score

4.3

Sales Power

Sales Index

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Papa Johns Pizza Brand Profile

Jun '23May '24

Pakistan

Papa Johns Pizza has a much lower satisfaction score for its Pricing compared to its other aspects. However, Papa Johns Pizza has succeeded in its Staff aspect, with a 94% satisfaction score.

Staff
94%
12pp
Service
92%
33pp
Place
90%
3pp
Food and Drinks
89%
7pp
Pricing
47%
9pp
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Papa Johns Pizza Satisfaction Trend

Dec '23May '24

Pakistan

Papa Johns Pizza's brand satisfaction has increased compared to previous month and now stands at 97%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Papa Johns Pizza Food and Drinks

Papa Johns Pizza has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 89% this year.

Papa Johns Pizza Food Quality

Jun '23May '24

Pakistan

Papa Johns Pizza is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food Quality dropping from 80% last year to 75% this year.

Satisfaction Score

75%
5pp

Aspect Rank

37 of 146
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Papa Johns Pizza Dishes

Jun '23May '24

Pakistan

Papa Johns Pizza continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 81% last year to 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

50 of 146
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Papa Johns Pizza Place

Papa Johns Pizza has successfully improved guest experience, as their "Place" satisfaction score jumped from 87% last year to an 90% this year.

Satisfaction Score

Aspect Rank

72 of 146
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Papa Johns Pizza Cleanliness and Hygiene

Jun '23May '24

Pakistan

Papa Johns Pizza is struggling to meet customer expectations, with a 22% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 92% last year to 70% this year.

Satisfaction Score

70%
22pp

Aspect Rank

42 of 144
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Papa Johns Pizza Child-Friendly Conditions

Jun '23May '24

Pakistan

Papa Johns Pizza is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

10 of 94
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Papa Johns Pizza Pricing

Papa Johns Pizza is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 56% last year to 47% this year.

Papa Johns Pizza Price

Jun '23May '24

Pakistan

Papa Johns Pizza is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 51% last year to 46% this year.

Satisfaction Score

46%
5pp

Aspect Rank

57 of 145
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Papa Johns Pizza Service

Papa Johns Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Papa Johns Pizza Dining Options

Jun '23May '24

Pakistan

Use Realytics to know more about Papa Johns Pizzalink

Satisfaction Score

Aspect Rank

70 of 146
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Papa Johns Pizza Waiting Time

Jun '23May '24

Pakistan

Papa Johns Pizza remains a consumer favourite, maintaining a consistent 68% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

68%

Aspect Rank

29 of 143
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Papa Johns Pizza Staff

Papa Johns Pizza is one of the most promising brand to delight customers. Use Realytics to know more

Papa Johns Pizza Staff Competence

Jun '23May '24

Pakistan

Use Realytics to know more about Papa Johns Pizzalink

Satisfaction Score

Aspect Rank

6 of 116
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Satisfaction Score

Aspect Rank

36 of 146
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Papa Johns Pizza Staff Members

Jun '23May '24

Pakistan

Papa Johns Pizza is still the go-to place for customers, as their Staff Members score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

22 of 144
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