Nando’s Brand Profile
Jul '23 — Jun '24
Pakistan
Nando’s has a much lower satisfaction score for its Pricing compared to its other aspects. However, Nando’s has succeeded in its Staff aspect, with a 87% satisfaction score.
Nando’s Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Nando’s's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Nando’s Food and Drinks
Nando’s has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 84% this year.
Nando’s Food Quality
Jul '23 — Jun '24
Pakistan
Nando’s continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 55% last year to 59% this year.
Satisfaction Score
Aspect Rank
Nando’s Dishes
Jul '23 — Jun '24
Pakistan
Nando’s has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 80% this year.
Satisfaction Score
Aspect Rank
Nando’s Place
Nando’s continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 60% to 79% this year.
Nando’s Atmosphere and Décor
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Nando’s Pricing
Nando’s has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Pricing rising from 27% to 36% this year.
Nando’s Price
Jul '23 — Jun '24
Pakistan
Nando’s has shown an increase in Price, with a jump from 27% last year to an impressive 36% this year.
Satisfaction Score
Aspect Rank
Nando’s Service
Nando’s continues to evolve, with a 24% increase in customer satisfaction of Service, climbing from 63% last year to 87% this year.
Satisfaction Score
Aspect Rank
Nando’s Waiting Time
Jul '23 — Jun '24
Pakistan
Nando’s remains a consumer favourite, maintaining a consistent 61% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Nando’s Order Processing
Jul '23 — Jun '24
Pakistan
Nando’s is still the go-to place for customers, as their Order Processing score remains high at 55%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Nando’s Staff
Nando’s has successfully improved guest experience, as their "Staff" satisfaction score jumped from 81% last year to an 87% this year.
Nando’s Staff Friendliness
Jul '23 — Jun '24
Pakistan
Nando’s is losing some of its appeal, with a concerning 8% decrease in satisfaction for Staff Friendliness dropping from 96% last year to 88% this year.
Satisfaction Score
Aspect Rank
Nando’s Staff Members
Jul '23 — Jun '24
Pakistan
Nando’s continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 68% to 79% this year.
Satisfaction Score
Aspect Rank
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