KFC Brand Profile
Aug '23 — Jul '24
Pakistan
KFC has a much lower satisfaction score for its Location compared to its other aspects. However, KFC has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.
KFC Satisfaction Trend
Feb '24 — Jul '24
Pakistan
KFC's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KFC Food and Drinks
KFC has shown an increase in Food and Drinks, with a jump from 76% last year to an impressive 83% this year.
KFC Portion Size
Aug '23 — Jul '24
Pakistan
KFC remains a consumer favourite, maintaining a consistent 69% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
KFC Food Quality
Aug '23 — Jul '24
Pakistan
KFC continues to evolve, with a 19% increase in customer satisfaction of Food Quality, climbing from 48% last year to 67% this year.
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KFC Menu Selection
Aug '23 — Jul '24
Pakistan
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KFC Dishes
Aug '23 — Jul '24
Pakistan
KFC has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 73% last year to an 81% this year.
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KFC Drinks
Aug '23 — Jul '24
Pakistan
KFC continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 42% to 74% this year.
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KFC Location
KFC has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Location rising from 57% to 62% this year.
KFC Parking
Aug '23 — Jul '24
Pakistan
KFC has shown an increase in Parking, with a jump from 45% last year to an impressive 46% this year.
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KFC Conveniently Situated
Aug '23 — Jul '24
Pakistan
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KFC Ease to Find
Aug '23 — Jul '24
Pakistan
KFC is still the go-to place for customers, as their Ease to Find score remains high at 50%, consistent with last year's score.
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Aspect Rank
KFC Place
KFC continues to evolve, with a 9% increase in customer satisfaction of Place, climbing from 62% last year to 71% this year.
KFC Atmosphere and Décor
Aug '23 — Jul '24
Pakistan
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KFC Cleanliness and Hygiene
Aug '23 — Jul '24
Pakistan
KFC remains a consumer favourite, maintaining a consistent 68% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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KFC Restrooms
Aug '23 — Jul '24
Pakistan
KFC has successfully improved guest experience, as their "Restrooms" satisfaction score jumped from 42% last year to an 46% this year.
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KFC Options for different visitors
Aug '23 — Jul '24
Pakistan
KFC is losing some of its appeal, with a concerning 1% decrease in satisfaction for Options for different visitors dropping from 90% last year to 89% this year.
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KFC Child-Friendly Conditions
Aug '23 — Jul '24
Pakistan
KFC is struggling to meet customer expectations, with a 6% decrease in satisfaction in Child-Friendly Conditions aspect, falling from 79% last year to 73% this year.
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KFC Comfort
Aug '23 — Jul '24
Pakistan
KFC continues to improve, with a notable increase in customer satisfaction for their Comfort aspect, rising from 56% to 64% this year.
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KFC Venue Congestion
Aug '23 — Jul '24
Pakistan
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KFC Dining Area
Aug '23 — Jul '24
Pakistan
KFC has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Dining Area rising from 42% to 46% this year.
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KFC Pricing
KFC has shown an increase in Pricing, with a jump from 66% last year to an impressive 72% this year.
KFC Price
Aug '23 — Jul '24
Pakistan
KFC continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 64% last year to 72% this year.
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KFC Promotions
Aug '23 — Jul '24
Pakistan
KFC is still the go-to place for customers, as their Promotions score remains high at 60%, consistent with last year's score.
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KFC Service
KFC has successfully improved guest experience, as their "Service" satisfaction score jumped from 47% last year to an 66% this year.
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KFC Dining Options
Aug '23 — Jul '24
Pakistan
KFC continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 71% to 89% this year.
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KFC Online Facilities
Aug '23 — Jul '24
Pakistan
KFC remains a consumer favourite, maintaining a consistent 25% satisfaction score in Online Facilities aspect for both this year and last year.
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KFC Waiting Time
Aug '23 — Jul '24
Pakistan
KFC has demonstrated resilience in the industry, with a 22% increase in customer satisfaction for Waiting Time rising from 34% to 56% this year.
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KFC Order Processing
Aug '23 — Jul '24
Pakistan
KFC has shown an increase in Order Processing, with a jump from 30% last year to an impressive 34% this year.
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KFC Staff
KFC continues to evolve, with a 12% increase in customer satisfaction of Staff, climbing from 57% last year to 69% this year.
KFC Staff Competence
Aug '23 — Jul '24
Pakistan
KFC has successfully improved guest experience, as their "Staff Competence" satisfaction score jumped from 46% last year to an 58% this year.
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KFC Staff Friendliness
Aug '23 — Jul '24
Pakistan
KFC continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 66% to 83% this year.
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KFC Staff Attentiveness
Aug '23 — Jul '24
Pakistan
KFC is still the go-to place for customers, as their Staff Attentiveness score remains high at 44%, consistent with last year's score.
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KFC Staff Members
Aug '23 — Jul '24
Pakistan
KFC remains a consumer favourite, maintaining a consistent 45% satisfaction score in Staff Members aspect for both this year and last year.
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Aspect Rank