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Reporting period: Jul '23Jun '24

Kaybees MACHS Overview

<10 Places
Cafe

Brand Satisfaction

72%
3pp

Country Rank

Pakistan
157 of 192

Category Rank

Cafe
13 of 17

Rating Score

3.7

Sales Power

Sales Index

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Kaybees MACHS Brand Profile

Jul '23Jun '24

Pakistan

Kaybees MACHS has a much lower satisfaction score for its Staff compared to its other aspects. However, Kaybees MACHS has succeeded in its Place aspect, with a 78% satisfaction score.

Place
78%
1pp
Food and Drinks
75%
6pp
Service
66%
8pp
Pricing
63%
2pp
Staff
49%
28pp
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Kaybees MACHS Satisfaction Trend

Jan '24Jun '24

Pakistan

Kaybees MACHS's brand satisfaction has decreased compared to previous month and now stands at 43%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kaybees MACHS Food and Drinks

Kaybees MACHS is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 81% last year to 75% this year.

Kaybees MACHS Food Quality

Jul '23Jun '24

Pakistan

Kaybees MACHS has shown an increase in Food Quality, with a jump from 15% last year to an impressive 39% this year.

Satisfaction Score

39%
24pp

Aspect Rank

13 of 17
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Kaybees MACHS Dishes

Jul '23Jun '24

Pakistan

Kaybees MACHS is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 86% last year to 79% this year.

Satisfaction Score

79%
7pp

Aspect Rank

8 of 17
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Kaybees MACHS Place

Kaybees MACHS is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 79% last year to 78% this year.

Kaybees MACHS Atmosphere and Décor

Jul '23Jun '24

Pakistan

Use Realytics to know more about Kaybees MACHSlink

Satisfaction Score

Aspect Rank

10 of 17
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Kaybees MACHS Pricing

Kaybees MACHS is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 65% last year to 63% this year.

Kaybees MACHS Price

Jul '23Jun '24

Pakistan

Kaybees MACHS is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Price aspect satisfaction score, dropping from 65% to 64% this year.

Satisfaction Score

64%
1pp

Aspect Rank

2 of 17
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Kaybees MACHS Service

Kaybees MACHS continues to evolve, with a 8% increase in customer satisfaction of Service, climbing from 58% last year to 66% this year.

Kaybees MACHS Staff

Kaybees MACHS is losing some of its appeal, with a concerning 28% decrease in satisfaction for Staff dropping from 77% last year to 49% this year.