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Reporting period: Jun '23May '24

Kaybees MACHS Overview

<10 Places
Cafe

Brand Satisfaction

75%
1pp

Country Rank

Pakistan
147 of 198

Category Rank

Cafe
12 of 18

Rating Score

3.8

Sales Power

Sales Index

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Kaybees MACHS Brand Profile

Jun '23May '24

Pakistan

Kaybees MACHS has a much lower satisfaction score for its Staff compared to its other aspects. However, Kaybees MACHS has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
4pp
Place
78%
4pp
Service
70%
10pp
Pricing
67%
4pp
Staff
55%
25pp
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Kaybees MACHS Satisfaction Trend

Dec '23May '24

Pakistan

Kaybees MACHS's brand satisfaction has increased compared to previous month and now stands at 75%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kaybees MACHS Food and Drinks

Kaybees MACHS is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 82% last year to 78% this year.

Kaybees MACHS Food Quality

Jun '23May '24

Pakistan

Kaybees MACHS remains a consumer favourite, maintaining a consistent 43% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

43%

Aspect Rank

11 of 17
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Kaybees MACHS Dishes

Jun '23May '24

Pakistan

Kaybees MACHS is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 88% last year to 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

4 of 17
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Kaybees MACHS Place

Kaybees MACHS is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 82% last year to 78% this year.

Satisfaction Score

Aspect Rank

10 of 17
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Kaybees MACHS Pricing

Kaybees MACHS has shown an increase in Pricing, with a jump from 63% last year to an impressive 67% this year.

Kaybees MACHS Price

Jun '23May '24

Pakistan

Kaybees MACHS continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 63% last year to 65% this year.

Satisfaction Score

65%
2pp

Aspect Rank

2 of 17
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Kaybees MACHS Service

Kaybees MACHS has successfully improved guest experience, as their "Service" satisfaction score jumped from 60% last year to an 70% this year.

Kaybees MACHS Staff

Kaybees MACHS is facing challenges in evolving its Staff aspect, with a 25% decrease in customer satisfaction, dropping from 80% last year to 55% this year.