Esquires Coffee Brand Profile
Jul '23 — Jun '24
Pakistan
Esquires Coffee has a much lower satisfaction score for its Staff compared to its other aspects. However, Esquires Coffee has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.
Esquires Coffee Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Esquires Coffee's brand satisfaction has increased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Esquires Coffee Food and Drinks
Esquires Coffee is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 85% last year to 84% this year.
Esquires Coffee Food Quality
Jul '23 — Jun '24
Pakistan
Esquires Coffee is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 63% last year to 59% this year.
Satisfaction Score
Aspect Rank
Esquires Coffee Dishes
Jul '23 — Jun '24
Pakistan
Esquires Coffee remains a consumer favourite, maintaining a consistent 84% satisfaction score in Dishes aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Esquires Coffee Drinks
Jul '23 — Jun '24
Pakistan
Esquires Coffee has shown an increase in Drinks, with a jump from 86% last year to an impressive 88% this year.
Satisfaction Score
Aspect Rank
Esquires Coffee Place
Esquires Coffee is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 91% last year to 83% this year.
Esquires Coffee Atmosphere and Décor
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Esquires Coffee Service
Esquires Coffee is facing challenges in evolving its Service aspect, with a 17% decrease in customer satisfaction, dropping from 75% last year to 58% this year.
Esquires Coffee Staff
Esquires Coffee is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff aspect satisfaction score, dropping from 65% to 55% this year.
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