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Reporting period: Jun '23May '24

Espresso Shahbaz DHA Overview

<10 Places
Cafe

Brand Satisfaction

90%
4pp

Country Rank

Pakistan
50 of 198

Category Rank

Cafe
3 of 18

Rating Score

4.6

Sales Power

Sales Index

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Espresso Shahbaz DHA Brand Profile

Jun '23May '24

Pakistan

Espresso Shahbaz DHA has a much lower satisfaction score for its Pricing compared to its other aspects. However, Espresso Shahbaz DHA has succeeded in its Service aspect, with a 92% satisfaction score.

Service
92%
5pp
Staff
92%
6pp
Food and Drinks
92%
1pp
Place
88%
3pp
Pricing
50%
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Espresso Shahbaz DHA Satisfaction Trend

Dec '23May '24

Pakistan

Espresso Shahbaz DHA's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Espresso Shahbaz DHA Food and Drinks

Espresso Shahbaz DHA is struggling to meet customer expectations. Use Realytics to know why

Espresso Shahbaz DHA Food Quality

Jun '23May '24

Pakistan

Espresso Shahbaz DHA has shown an increase in Food Quality, with a jump from 66% last year to an impressive 72% this year.

Satisfaction Score

72%
6pp

Aspect Rank

1 of 17
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Espresso Shahbaz DHA Dishes

Jun '23May '24

Pakistan

Espresso Shahbaz DHA continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 88% last year to 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

1 of 17
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Satisfaction Score

Aspect Rank

1 of 17
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Espresso Shahbaz DHA Place

Espresso Shahbaz DHA is losing some of its appeal, with a concerning 3% decrease in satisfaction for Place dropping from 91% last year to 88% this year.

Espresso Shahbaz DHA Atmosphere and Décor

Jun '23May '24

Pakistan

Use Realytics to know more about Espresso Shahbaz DHAlink

Satisfaction Score

Aspect Rank

4 of 17
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Espresso Shahbaz DHA Pricing

Espresso Shahbaz DHA remains a consumer favourite, maintaining a consistent 50% satisfaction score in Pricing aspect for both this year and last year.

Espresso Shahbaz DHA Price

Jun '23May '24

Pakistan

Espresso Shahbaz DHA has successfully improved guest experience, as their "Price" satisfaction score jumped from 40% last year to an 42% this year.

Satisfaction Score

42%
2pp

Aspect Rank

4 of 17
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Espresso Shahbaz DHA Service

Espresso Shahbaz DHA is struggling to meet customer expectations. Use Realytics to know why

Espresso Shahbaz DHA Dining Options

Jun '23May '24

Pakistan

Espresso Shahbaz DHA is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dining Options aspect, falling from 97% last year to 85% this year.

Satisfaction Score

85%
12pp

Aspect Rank

8 of 17
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Espresso Shahbaz DHA Waiting Time

Jun '23May '24

Pakistan

Espresso Shahbaz DHA is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 76% last year to 60% this year.

Satisfaction Score

60%
16pp

Aspect Rank

2 of 17
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Espresso Shahbaz DHA Staff

Espresso Shahbaz DHA is struggling to meet customer expectations. Use Realytics to know why

Espresso Shahbaz DHA Staff Friendliness

Jun '23May '24

Pakistan

Espresso Shahbaz DHA is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 17
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Espresso Shahbaz DHA Staff Members

Jun '23May '24

Pakistan

Espresso Shahbaz DHA is facing challenges in evolving its Staff Members aspect, with a 8% decrease in customer satisfaction, dropping from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

2 of 17
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