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Reporting period: Jun '23May '24

English Tea House Overview

<10 Places
Cafe

Brand Satisfaction

72%
2pp

Country Rank

Pakistan
164 of 198

Category Rank

Cafe
14 of 18

Rating Score

4

Sales Power

Sales Index

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English Tea House Brand Profile

Jun '23May '24

Pakistan

English Tea House has a much lower satisfaction score for its Pricing compared to its other aspects. However, English Tea House has succeeded in its Service aspect, with a 78% satisfaction score.

Service
78%
4pp
Place
75%
5pp
Food and Drinks
73%
Staff
65%
6pp
Pricing
33%
18pp
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English Tea House Satisfaction Trend

Dec '23May '24

Pakistan

English Tea House's brand satisfaction has decreased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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English Tea House Food and Drinks

English Tea House remains a consumer favourite, maintaining a consistent 73% satisfaction score in Food and Drinks aspect for both this year and last year.

English Tea House Dishes

Jun '23May '24

Pakistan

English Tea House is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dishes dropping from 69% last year to 65% this year.

Satisfaction Score

65%
4pp

Aspect Rank

15 of 17
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English Tea House Drinks

Jun '23May '24

Pakistan

English Tea House is struggling to meet customer expectations, with a 1% decrease in satisfaction in Drinks aspect, falling from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

7 of 17
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English Tea House Place

English Tea House is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 80% last year to 75% this year.

English Tea House Atmosphere and Décor

Jun '23May '24

Pakistan

English Tea House is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 17
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English Tea House Pricing

English Tea House has shown an increase in Pricing, with a jump from 15% last year to an impressive 33% this year.

English Tea House Price

Jun '23May '24

Pakistan

English Tea House continues to evolve, with a 13% increase in customer satisfaction of Price, climbing from 13% last year to 26% this year.

Satisfaction Score

26%
13pp

Aspect Rank

13 of 17
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English Tea House Service

English Tea House has successfully improved guest experience, as their "Service" satisfaction score jumped from 74% last year to an 78% this year.

Satisfaction Score

Aspect Rank

5 of 17
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English Tea House Staff

English Tea House is facing challenges in evolving its Staff aspect, with a 6% decrease in customer satisfaction, dropping from 71% last year to 65% this year.