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Reporting period: Jul '23Jun '24

English Tea House Overview

<10 Places
Cafe

Brand Satisfaction

73%
1pp

Country Rank

Pakistan
153 of 192

Category Rank

Cafe
12 of 17

Rating Score

3.9

Sales Power

Sales Index

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English Tea House Brand Profile

Jul '23Jun '24

Pakistan

English Tea House has a much lower satisfaction score for its Pricing compared to its other aspects. However, English Tea House has succeeded in its Service aspect, with a 78% satisfaction score.

Service
78%
2pp
Place
75%
7pp
Food and Drinks
73%
Staff
67%
4pp
Pricing
28%
9pp
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English Tea House Satisfaction Trend

Jan '24Jun '24

Pakistan

English Tea House's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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English Tea House Food and Drinks

English Tea House remains a consumer favourite, maintaining a consistent 73% satisfaction score in Food and Drinks aspect for both this year and last year.

English Tea House Food Quality

Jul '23Jun '24

Pakistan

English Tea House has shown an increase in Food Quality, with a jump from 40% last year to an impressive 42% this year.

Satisfaction Score

42%
2pp

Aspect Rank

12 of 17
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English Tea House Dishes

Jul '23Jun '24

Pakistan

English Tea House is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 70% last year to 65% this year.

Satisfaction Score

65%
5pp

Aspect Rank

16 of 17
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English Tea House Drinks

Jul '23Jun '24

Pakistan

English Tea House is struggling to meet customer expectations, with a 2% decrease in satisfaction in Drinks aspect, falling from 80% last year to 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

5 of 17
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English Tea House Place

English Tea House is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 82% last year to 75% this year.

English Tea House Atmosphere and Décor

Jul '23Jun '24

Pakistan

English Tea House is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 17
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English Tea House Pricing

English Tea House continues to evolve, with a 9% increase in customer satisfaction of Pricing, climbing from 19% last year to 28% this year.

English Tea House Price

Jul '23Jun '24

Pakistan

English Tea House has successfully improved guest experience, as their "Price" satisfaction score jumped from 15% last year to an 22% this year.

Satisfaction Score

22%
7pp

Aspect Rank

13 of 17
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English Tea House Service

English Tea House continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 76% to 78% this year.

English Tea House Dining Options

Jul '23Jun '24

Pakistan

English Tea House has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Dining Options rising from 86% to 90% this year.

Satisfaction Score

90%
4pp

Aspect Rank

7 of 17
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English Tea House Staff

English Tea House is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 71% last year to 67% this year.