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Reporting period: Jul '23Jun '24

chaayé khana Overview

<10 Places
Restaurant

Brand Satisfaction

73%
1pp

Country Rank

Pakistan
151 of 192

Category Rank

Restaurant
112 of 142

Rating Score

3.8

Sales Power

Sales Index

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chaayé khana Brand Profile

Jul '23Jun '24

Pakistan

chaayé khana has a much lower satisfaction score for its Pricing compared to its other aspects. However, chaayé khana has succeeded in its Place aspect, with a 82% satisfaction score.

Place
82%
6pp
Food and Drinks
79%
4pp
Service
64%
7pp
Staff
61%
14pp
Pricing
17%
7pp
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chaayé khana Satisfaction Trend

Jan '24Jun '24

Pakistan

chaayé khana's brand satisfaction has decreased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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chaayé khana Food and Drinks

chaayé khana has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 79% this year.

chaayé khana Food Quality

Jul '23Jun '24

Pakistan

chaayé khana continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 43% last year to 65% this year.

Satisfaction Score

65%
22pp

Aspect Rank

63 of 142
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Satisfaction Score

Aspect Rank

24 of 138
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chaayé khana Dishes

Jul '23Jun '24

Pakistan

chaayé khana has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 76% this year.

Satisfaction Score

76%
7pp

Aspect Rank

87 of 142
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chaayé khana Drinks

Jul '23Jun '24

Pakistan

chaayé khana continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 80% to 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

22 of 135
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chaayé khana Place

chaayé khana is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 88% last year to 82% this year.

chaayé khana Atmosphere and Décor

Jul '23Jun '24

Pakistan

chaayé khana is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

90 of 142
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chaayé khana Options for different visitors

Jul '23Jun '24

Pakistan

chaayé khana is struggling to meet customer expectations, with a 12% decrease in satisfaction in Options for different visitors aspect, falling from 95% last year to 83% this year.

Satisfaction Score

83%
13pp

Aspect Rank

50 of 142
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chaayé khana Comfort

Jul '23Jun '24

Pakistan

chaayé khana is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 52% last year to 48% this year.

Satisfaction Score

48%
4pp

Aspect Rank

24 of 132
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chaayé khana Pricing

chaayé khana is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

125 of 141
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chaayé khana Service

chaayé khana is facing challenges in evolving its Service aspect, with a 7% decrease in customer satisfaction, dropping from 71% last year to 64% this year.

Satisfaction Score

Aspect Rank

73 of 142
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chaayé khana Staff

chaayé khana is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Staff aspect satisfaction score, dropping from 75% to 61% this year.