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Reporting period: Aug '23Jul '24

Boat Basin Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

81%
1pp

Country Rank

Pakistan
100 of 191

Category Rank

Fast Food Restaurant
8 of 14

Rating Score

4.1

Sales Power

Sales Index

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Boat Basin Brand Profile

Aug '23Jul '24

Pakistan

Boat Basin has a much lower satisfaction score for its Service compared to its other aspects. However, Boat Basin has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
4pp
Place
82%
3pp
Service
76%
7pp
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Boat Basin Satisfaction Trend

Feb '24Jul '24

Pakistan

Boat Basin's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Boat Basin Food and Drinks

Boat Basin is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 93% last year to 89% this year.

Boat Basin Portion Size

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

9 of 11
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Boat Basin Food Quality

Aug '23Jul '24

Pakistan

Boat Basin has shown an increase in Food Quality, with a jump from 64% last year to an impressive 82% this year.

Satisfaction Score

82%
18pp

Aspect Rank

2 of 14
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Satisfaction Score

Aspect Rank

4 of 11
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Satisfaction Score

Aspect Rank

2 of 14
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Boat Basin Drinks

Aug '23Jul '24

Pakistan

Boat Basin remains a consumer favourite, maintaining a consistent 75% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

6 of 13
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Boat Basin Place

Boat Basin continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 79% last year to 82% this year.

Boat Basin Atmosphere and Décor

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

12 of 14
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Boat Basin Cleanliness and Hygiene

Aug '23Jul '24

Pakistan

Boat Basin is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

11 of 13
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Boat Basin Options for different visitors

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

7 of 11
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Boat Basin Child-Friendly Conditions

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

1 of 7
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Boat Basin Comfort

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

10 of 11
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Boat Basin Venue Congestion

Aug '23Jul '24

Pakistan

Boat Basin remains a consumer favourite, maintaining a consistent 20% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

3 of 10
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Boat Basin Dining Area

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

2 of 11
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Boat Basin Service

Boat Basin is struggling to meet customer expectations, with a 7% decrease in satisfaction in Service aspect, falling from 83% last year to 76% this year.

Boat Basin Billing and Payment

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

4 of 6
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Boat Basin Opening Hours

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

3 of 5
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Boat Basin Dining Options

Aug '23Jul '24

Pakistan

Boat Basin is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 100% last year to 85% this year.

Satisfaction Score

85%
15pp

Aspect Rank

12 of 14
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Boat Basin Waiting Time

Aug '23Jul '24

Pakistan

Boat Basin is still the go-to place for customers, as their Waiting Time score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

13 of 14
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