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Reporting period: Aug '23Jul '24

Arena - Family Recreational & Sports Complex Overview

<10 Places
Buffet

Brand Satisfaction

72%
3pp

Country Rank

Pakistan
156 of 191

Category Rank

Buffet
8 of 8

Rating Score

3.6

Sales Power

Sales Index

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Arena - Family Recreational & Sports Complex Satisfaction Trend

Feb '24Jul '24

Pakistan

Arena - Family Recreational & Sports Complex's brand satisfaction has increased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Arena - Family Recreational & Sports Complex Food and Drinks

Arena - Family Recreational & Sports Complex is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 75% last year to 72% this year.

Arena - Family Recreational & Sports Complex Food Quality

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex remains a consumer favourite, maintaining a consistent 40% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

7 of 8
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Arena - Family Recreational & Sports Complex Menu Selection

Aug '23Jul '24

Pakistan

Use Realytics to know more about Arena - Family Recreational & Sports Complexlink

Satisfaction Score

Aspect Rank

1 of 8
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Arena - Family Recreational & Sports Complex Dishes

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex is still the go-to place for customers, as their Dishes score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

2 of 8
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Arena - Family Recreational & Sports Complex Drinks

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex remains a consumer favourite, maintaining a consistent 50% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

8 of 8
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Arena - Family Recreational & Sports Complex Place

Arena - Family Recreational & Sports Complex is struggling to meet customer expectations, with a 4% decrease in satisfaction in Place aspect, falling from 83% last year to 79% this year.

Arena - Family Recreational & Sports Complex Atmosphere and Décor

Aug '23Jul '24

Pakistan

Use Realytics to know more about Arena - Family Recreational & Sports Complexlink

Satisfaction Score

Aspect Rank

5 of 8
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Arena - Family Recreational & Sports Complex Cleanliness and Hygiene

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

7 of 8
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Arena - Family Recreational & Sports Complex Restrooms

Aug '23Jul '24

Pakistan

Use Realytics to know more about Arena - Family Recreational & Sports Complexlink

Satisfaction Score

Aspect Rank

4 of 5
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Arena - Family Recreational & Sports Complex Options for different visitors

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 100% last year to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

7 of 8
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Arena - Family Recreational & Sports Complex Child-Friendly Conditions

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex has shown an increase in Child-Friendly Conditions, with a jump from 78% last year to an impressive 90% this year.

Satisfaction Score

90%
12pp

Aspect Rank

5 of 6
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Arena - Family Recreational & Sports Complex Comfort

Aug '23Jul '24

Pakistan

Arena - Family Recreational & Sports Complex remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

4 of 8
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Arena - Family Recreational & Sports Complex Venue Congestion

Aug '23Jul '24

Pakistan

Use Realytics to know more about Arena - Family Recreational & Sports Complexlink

Satisfaction Score

Aspect Rank

5 of 8
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Arena - Family Recreational & Sports Complex Dining Area

Aug '23Jul '24

Pakistan

Use Realytics to know more about Arena - Family Recreational & Sports Complexlink

Satisfaction Score

Aspect Rank

1 of 8
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