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Reporting period: Jul '23Jun '24

Arena - Family Recreational & Sports Complex Overview

<10 Places
Buffet

Brand Satisfaction

73%
2pp

Country Rank

Pakistan
147 of 192

Category Rank

Buffet
6 of 7

Rating Score

3.7

Sales Power

Sales Index

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Arena - Family Recreational & Sports Complex Brand Profile

Jul '23Jun '24

Pakistan

Arena - Family Recreational & Sports Complex has a much lower satisfaction score for its Service compared to its other aspects. However, Arena - Family Recreational & Sports Complex has succeeded in its Place aspect, with a 78% satisfaction score.

Place
78%
7pp
Food and Drinks
76%
Service
75%
8pp
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Arena - Family Recreational & Sports Complex Satisfaction Trend

Jan '24Jun '24

Pakistan

Arena - Family Recreational & Sports Complex's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Arena - Family Recreational & Sports Complex Food and Drinks

Arena - Family Recreational & Sports Complex remains a consumer favourite, maintaining a consistent 76% satisfaction score in Food and Drinks aspect for both this year and last year.

Arena - Family Recreational & Sports Complex Place

Arena - Family Recreational & Sports Complex is losing some of its appeal, with a concerning 7% decrease in satisfaction for Place dropping from 85% last year to 78% this year.

Arena - Family Recreational & Sports Complex Options for different visitors

Jul '23Jun '24

Pakistan

Arena - Family Recreational & Sports Complex is struggling to meet customer expectations, with a 11% decrease in satisfaction in Options for different visitors aspect, falling from 100% last year to 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

5 of 7
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Arena - Family Recreational & Sports Complex Child-Friendly Conditions

Jul '23Jun '24

Pakistan

Arena - Family Recreational & Sports Complex has shown an increase in Child-Friendly Conditions, with a jump from 84% last year to an impressive 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

2 of 7
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Arena - Family Recreational & Sports Complex Service

Arena - Family Recreational & Sports Complex continues to evolve, with a 8% increase in customer satisfaction of Service, climbing from 67% last year to 75% this year.