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Reporting period: Feb '23Jan '24

Vikings Luxury Buffet, SM City Bacolod Overview

<10 Places
Buffet

Brand Satisfaction

96%
1pp

Country Rank

Philippines
25 of 152

Category Rank

Buffet
2 of 6

Rating Score

4.8

Sales Power

Sales Index

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Vikings Luxury Buffet, SM City Bacolod Brand Profile

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod has a much lower satisfaction score for its Location compared to its other aspects. However, Vikings Luxury Buffet, SM City Bacolod has succeeded in its Service aspect, with a 99% satisfaction score.

Service
99%
Staff
98%
Food and Drinks
95%
1pp
Place
94%
1pp
Pricing
64%
Location
0%
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Vikings Luxury Buffet, SM City Bacolod Food and Drinks

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know why

Vikings Luxury Buffet, SM City Bacolod Portion Size

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

4 of 4
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Vikings Luxury Buffet, SM City Bacolod Food Quality

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is losing some of its appeal, with a concerning 35% decrease in satisfaction for Food Quality dropping from 80% last year to 45% this year.

Satisfaction Score

45%
35pp

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Menu Selection

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Dishes

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 81% last year to 80% this year.

Satisfaction Score

80%
1pp

Aspect Rank

5 of 6
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Vikings Luxury Buffet, SM City Bacolod Drinks

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

5 of 6
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Vikings Luxury Buffet, SM City Bacolod Cuisines

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 5
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Vikings Luxury Buffet, SM City Bacolod Location

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Vikings Luxury Buffet, SM City Bacolod Views and Surroundings

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Place

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know why

Vikings Luxury Buffet, SM City Bacolod Atmosphere and Décor

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

1 of 6
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Vikings Luxury Buffet, SM City Bacolod Cleanliness and Hygiene

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod remains a consumer favourite, maintaining a consistent 73% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

1 of 6
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Vikings Luxury Buffet, SM City Bacolod Options for different visitors

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Child-Friendly Conditions

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 5
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Vikings Luxury Buffet, SM City Bacolod Comfort

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

5 of 6
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Vikings Luxury Buffet, SM City Bacolod Venue Congestion

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 5
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Vikings Luxury Buffet, SM City Bacolod Dining Area

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Work and study friendly

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 2
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Vikings Luxury Buffet, SM City Bacolod Pricing

Vikings Luxury Buffet, SM City Bacolod is still the go-to place for customers, as their Pricing score remains high at 64%, consistent with last year's score.

Vikings Luxury Buffet, SM City Bacolod Price

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod remains a consumer favourite, maintaining a consistent 64% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

64%

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Service

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Vikings Luxury Buffet, SM City Bacolod Dining Options

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 6
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Vikings Luxury Buffet, SM City Bacolod Waiting Time

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod has shown an increase in Waiting Time, with a jump from 75% last year to an impressive 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

1 of 5
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Vikings Luxury Buffet, SM City Bacolod Order Processing

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 75% last year to 50% this year.

Satisfaction Score

50%
25pp

Aspect Rank

3 of 6
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Vikings Luxury Buffet, SM City Bacolod Staff

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Vikings Luxury Buffet, SM City Bacolod Staff Friendliness

Feb '23Jan '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

5 of 6
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Vikings Luxury Buffet, SM City Bacolod Staff Attentiveness

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 6
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Vikings Luxury Buffet, SM City Bacolod Staff Members

Feb '23Jan '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is facing challenges in evolving its Staff Members aspect, with a 11% decrease in customer satisfaction, dropping from 100% last year to 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

4 of 6
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