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Reporting period: Jul '23Jun '24

Vikings Luxury Buffet, SM City Bacolod Overview

<10 Places
Buffet

Brand Satisfaction

98%

Country Rank

Philippines
7 of 153

Category Rank

Buffet
1 of 4

Rating Score

4.9

Sales Power

Sales Index

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Vikings Luxury Buffet, SM City Bacolod Brand Profile

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod has a much lower satisfaction score for its Pricing compared to its other aspects. However, Vikings Luxury Buffet, SM City Bacolod has succeeded in its Staff aspect, with a 100% satisfaction score.

Staff
100%
1pp
Service
98%
1pp
Food and Drinks
98%
1pp
Place
97%
4pp
Pricing
33%
21pp
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Vikings Luxury Buffet, SM City Bacolod Satisfaction Trend

Jan '24Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod's brand satisfaction has increased compared to previous month and now stands at 99%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Vikings Luxury Buffet, SM City Bacolod Food and Drinks

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know more

Vikings Luxury Buffet, SM City Bacolod Food Quality

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 68% last year to 65% this year.

Satisfaction Score

65%
3pp

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Menu Selection

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Dishes

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod has shown an increase in Dishes, with a jump from 77% last year to an impressive 89% this year.

Satisfaction Score

89%
12pp

Aspect Rank

1 of 4
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Vikings Luxury Buffet, SM City Bacolod Place

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know more

Vikings Luxury Buffet, SM City Bacolod Atmosphere and Décor

Jul '23Jun '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

1 of 4
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Vikings Luxury Buffet, SM City Bacolod Cleanliness and Hygiene

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 4
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Vikings Luxury Buffet, SM City Bacolod Options for different visitors

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 4
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Vikings Luxury Buffet, SM City Bacolod Pricing

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations, with a 21% decrease in satisfaction in Pricing aspect, falling from 54% last year to 33% this year.

Vikings Luxury Buffet, SM City Bacolod Price

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 54% last year to 33% this year.

Satisfaction Score

33%
21pp

Aspect Rank

4 of 4
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Vikings Luxury Buffet, SM City Bacolod Service

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know why

Vikings Luxury Buffet, SM City Bacolod Dining Options

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

3 of 4
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Vikings Luxury Buffet, SM City Bacolod Waiting Time

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod continues to evolve, with a 3% increase in customer satisfaction of Waiting Time, climbing from 80% last year to 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

1 of 4
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Vikings Luxury Buffet, SM City Bacolod Order Processing

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is facing challenges in evolving its Order Processing aspect, with a 18% decrease in customer satisfaction, dropping from 75% last year to 57% this year.

Satisfaction Score

57%
18pp

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Staff

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know more

Vikings Luxury Buffet, SM City Bacolod Staff Friendliness

Jul '23Jun '24

Philippines

Use Realytics to know more about Vikings Luxury Buffet, SM City Bacolodlink

Satisfaction Score

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Staff Attentiveness

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 4
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Vikings Luxury Buffet, SM City Bacolod Staff Members

Jul '23Jun '24

Philippines

Vikings Luxury Buffet, SM City Bacolod is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 4
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